Scan failed exit code: 263
Hello. I have a server OS Win Srv 2012r2 with Data Insight Version 4.5.0.4800. Connected with an agent Filer OS Win Srv 2012r2 with Shared Folder. The account from which the scans are the most rights to the maximum level of the file system and shared folder. This scan is completed failed - exit code: 263. The Internet description of the error has been found. Please help with the solution. Thank you.1.5KViews4likes5Comments
Error Adding new Web Application
Hi, I am getting a failed error attempting to add a new web application to DI. The error is below. Failed sharepoint_utilclient.exe exited with error code 200 for operation DISCOVER_SHARES_PROBE_MODE. Ensure that latest version of agent package has been installed on the SharePoint farm. Check log file sharepoint_util.log for more details looking at the sharepoint_util.log, I do not show any further details that can assist with this error. What is exist code 200? Also is there required install steps that I can share with my Sharepoint admin to resolve this issue?Solved1.5KViews2likes2Comments
Removing Database Entries of EV Control Files
When combining DI with Enterprise Vault, EV is using “alternate data streams” and writes a lot of hidden control files (i.e. evarchivepoint.xml, evfolderpoint.xml) into the file system. They can be seen by Data Insight, which is a known issue of Data Insight. Currently we configured exclude rules for e.g. evarchivepoint.xml, evfolderpoint.xml, ~$evfsatemp*.tmp, this seems to be a workaround for new scans. But we had an original scan without such filter/exclude rules and the files still show up in DI. They are not removed. How can these files be deleted from the database? The documentation shows nothing about database manipulation. There are some CLI-files in the Data Insight directory, but i found nothing to easily find and delete database entries.756Views0likes1Comment
Data Insight for Sharepoint upgrade - 4.0.1 failed
Working with a client now on upgrading their DataInsight production servers. The Manager, Collector/indexer upgrades including about 20 agents were all successfull. Moving to upgrade the Sharepoint farm per documenation we uninstalled 4.0 and ran the installer for 4.01 and it failed. We used the same procedures (with exception to uninstalling DI 4.0) and Admin account to install DI 4.0 just a month ago and did so successfully. Below is the error log followed by our installation procedures. Any assistance would be appreciated. I will only include where the errors in the log begin as its a large log (The complete log is attached). It seems an issue with JRE JRE is packed Unpacking JRE jre\bin\unpack200.exe -r "jre\lib\rt.jar.pack" "jre\lib\rt.jar" waiting for unpack200 to finish unpack done pack path doesn't exists jre\bin\unpack200.exe -r "jre\lib\charsets.jar.pack" "jre\lib\charsets.jar" waiting for unpack200 to finish unpack done jre\bin\unpack200.exe -r "jre\lib\plugin.jar.pack" "jre\lib\plugin.jar" waiting for unpack200 to finish unpack done jre\bin\unpack200.exe -r "jre\lib\deploy.jar.pack" "jre\lib\deploy.jar" waiting for unpack200 to finish unpack done jre\bin\unpack200.exe -r "jre\lib\ext\localedata.jar.pack" "jre\lib\ext\localedata.jar" waiting for unpack200 to finish unpack done jre\bin\unpack200.exe -r "jre\lib\jsse.jar.pack" "jre\lib\jsse.jar" waiting for unpack200 to finish unpack done Unpacking JRE done JRE dir: C:\Users\SVC_SH~1\AppData\Local\Temp\5\e4j8C51.tmp_dir1382985889\jre LoadDLL (0, C:\Users\SVC_SH~1\AppData\Local\Temp\5\e4j8C51.tmp_dir1382985889\jre, 0) Got JRE location C:\Users\SVC_SH~1\AppData\Local\Temp\5\e4j8C51.tmp_dir1382985889\jre (java exe: 0) MinVersion: 1.6, MaxVersion: Trying to load JVM-DLL from c:\users\svc_sh~1\appdata\local\temp\5\e4j8c51.tmp_dir1382985889\jre\bin\java.exe Setting PATH C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Windows Imaging\;e:\Program Files (x86)\Smart Projects\IsoBuster;c:\users\svc_sh~1\appdata\local\temp\5\e4j8c51.tmp_dir1382985889\jre\bin Trying c:\users\svc_sh~1\appdata\local\temp\5\e4j8c51.tmp_dir1382985889\jre\bin\hotspot\jvm.dll (exists 0) Trying c:\users\svc_sh~1\appdata\local\temp\5\e4j8c51.tmp_dir1382985889\jre\bin\client\jvm.dll (exists 1) Failed with error code 2 Trying c:\users\svc_sh~1\appdata\local\temp\5\e4j8c51.tmp_dir1382985889\jre\bin\server\jvm.dll (exists 0) Trying c:\users\svc_sh~1\appdata\local\temp\5\e4j8c51.tmp_dir1382985889\jre\bin\classic\jvm.dll (exists 0) Trying c:\users\svc_sh~1\appdata\local\temp\5\e4j8c51.tmp_dir1382985889\jre\bin\jrockit\jvm.dll (exists 0) Setting PATH C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Windows Imaging\;e:\Program Files (x86)\Smart Projects\IsoBuster Setting PATH C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Windows Imaging\;e:\Program Files (x86)\Smart Projects\IsoBuster;c:\users\svc_sh~1\appdata\local\temp\5\e4j8c51.tmp_dir1382985889\jre\bin\..\jre\bin Trying c:\users\svc_sh~1\appdata\local\temp\5\e4j8c51.tmp_dir1382985889\jre\bin\..\jre\bin\hotspot\jvm.dll (exists 0) Trying c:\users\svc_sh~1\appdata\local\temp\5\e4j8c51.tmp_dir1382985889\jre\bin\..\jre\bin\client\jvm.dll (exists 0) Trying c:\users\svc_sh~1\appdata\local\temp\5\e4j8c51.tmp_dir1382985889\jre\bin\..\jre\bin\server\jvm.dll (exists 0) Trying c:\users\svc_sh~1\appdata\local\temp\5\e4j8c51.tmp_dir1382985889\jre\bin\..\jre\bin\classic\jvm.dll (exists 0) Trying c:\users\svc_sh~1\appdata\local\temp\5\e4j8c51.tmp_dir1382985889\jre\bin\..\jre\bin\jrockit\jvm.dll (exists 0) Setting PATH C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Windows Imaging\;e:\Program Files (x86)\Smart Projects\IsoBuster ERROR: Could not get DLL-Handle. ERROR: Could not load functions ERROR: Could not load bundled JRE. Trying to find another JRE. LoadDLL (0, (null), 0) Searching for a JVM GetTempPath returned 39 (last error 3) make dir returned -1 Testing location .\jre (type B) checkJavaExe (\\tsclient\c\sharepoint_agent_data_insight_4.0rp1\jre\bin\java.exe, [out], 1.6, , 1) file doesn't exist checkJavaExe returning 0 GetTempPath returned 39 (last error 183) make dir returned -1 Testing location .\jre (type R) checkJavaExe (\\tsclient\c\sharepoint_agent_data_insight_4.0rp1\jre\bin\java.exe, [out], 1.6, , 1) file doesn't exist checkJavaExe returning 0 GetTempPath returned 39 (last error 183) make dir returned -1 Testing location (type Y) GetTempPath returned 39 (last error 183) make dir returned -1 Testing location JAVA_HOME (type E) GetTempPath returned 39 (last error 203) make dir returned -1 Testing location JDK_HOME (type E) Testing relative location .\jre Search sequence finished ERROR: No JVM found ERROR: Could not find another JRE. Here is our Sharepoint 2010 installation procedure: 1. Logon to the SharePoint farm machine where the SharePoint agent has been previously installed. 2. Uninstall the old agent using the "Add/Remove Programs" applet in the Control Panel. 3. Unzip the patch files to a temporary folder. In this folder, locate the SharePoint agent installer. The installer is called either: Symantec_DataInsight_sharepoint2010_40RP1_4_0_0_4007.exe 4. Launch the installer to install the new agent. Verify the installation: In the Central Administration console, click the Sytsem Settings. Under the Farm Management page, select Manage Farm Solutions. Verify that the status for Data Insight solution for SharePoint, sdispwebsvc.wsp, is set to Deployed. Click the link for the solution. Verify that the solution is deployed to all the front-end Web servers in the farm by checking the value of “DeployedTo” field.Solved1.3KViews1like1Comment
Scan failed exit code: 263
Hello. I have a server OS Win Srv 2012r2 with Data Insight Version 4.5.0.4800. Connected with an agent Filer OS Win Srv 2012r2 with Shared Folder. The account from which the scans are the most rights to the maximum level of the file system and shared folder. This scan is completed failed - exit code: 263. The Internet description of the error has been found. Please help with the solution. Thank you.
Removing Database Entries of EV Control Files
When combining DI with Enterprise Vault, EV is using “alternate data streams” and writes a lot of hidden control files (i.e. evarchivepoint.xml, evfolderpoint.xml) into the file system. They can be seen by Data Insight, which is a known issue of Data Insight. Currently we configured exclude rules for e.g. evarchivepoint.xml, evfolderpoint.xml, ~$evfsatemp*.tmp, this seems to be a workaround for new scans. But we had an original scan without such filter/exclude rules and the files still show up in DI. They are not removed. How can these files be deleted from the database? The documentation shows nothing about database manipulation. There are some CLI-files in the Data Insight directory, but i found nothing to easily find and delete database entries.