Netbackup Appliance - Login Issue
Hi, I'm setting up a new appliance...straight out of the box. I put in IP address, DNS, gateway, SMTP and email address details...then my browser hang. On restart, I can't log into the appliance at all. I get the error 'Login failed. Please contact your System Administrator.' My set up is that I've connected my laptop to the appliance. I've tried using different browsers, cleared cache, etc....still giving me the same error. Please help.Solved6.3KViews0likes11Comments5230 Appliance - BIOS Warning
I have just installed a new 5230 appliance which shipped with 2603 installed. After initial configuration I upgraded the appliance to 261 which completed successfully in approximately 1 hour (MSDP pool only contained a couple of test backups). During the boot following upgrade I noticed a message as follows: "The installed version of the BIOS firmware is not correct. Contact your administrator to update the BIOS firmware" I was under the impression that the upgrade rpm packages updated all required firmware, O/S and NBU code ? I cannot locate any details regarding BIOS upgrades for the 5230 appliance. I don't know if this is specific to 261 (first 261 Iinstall I have completed) - has anyone come accross this ? Thanks, AJSolved4.9KViews1like6Commentsnetbackup unable to resolve hostname, no hostname alias added to pem name manager.
Hi, I see the below error on my problems report: netbackup unable to resolve hostname <hostname>, no hostname alias added to pem name manager. Now there's about 16 of these servers and they have all been decommissioned and they are not associated with any policy and they are not under client's host properties on the GUI. Upon searching under the /usr/openv/netbackup/db/client directory, all 16 of these client folders are still in there. Is it OK to just remove/delete these client folders on this directory? Or is there another way of getting rid of these error? Regards4.1KViews0likes4CommentsNBU Appliance IPMI KVM Disabled
I have a 5230 Appliance, I have managed to get the IPMI configured by using IPMITools. When I try to use the KVM portion (Click on the Remote Control tab) I get a pop-up saying "This feature has been disabled by an administrator" I followed the instructions setting up the bios, but there was not mention of doing anything with the redirection settings so I left them alone, have I missed something? All other functionality is there, but the java kvm does not work. (no prompt for plugin download, so something seems to be turned off)3.9KViews1like11CommentsStatus 14
Using Netbackup 5230 appliance on 2.5.3 I seem to be getting status 14 errors on a few of our backups. The backups run for a few hours, then fail at various times. 12/27/2013 12:06:28 - Error bptm (pid=27347) image copy failed: error 2060017: system call failed 12/27/2013 12:06:32 - Critical bptm (pid=27347) sts_close_handle failed: 2060017 system call failed 12/27/2013 12:06:32 - Info wpbk11ho (pid=27347) StorageServer=PureDisk:master; Report=PDDO Stats for (master): scanned: 308099982 KB, CR sent: 263117 KB, CR sent over FC: 0 KB, dedup: 99.9% 12/27/2013 12:06:32 - Critical bptm (pid=27347) sts_close_server failed: error 2060005 object is busy, cannot be closed 12/27/2013 12:06:34 - Info bptm (pid=27347) EXITING with status 14 <---------- 12/27/2013 12:06:35 - Info bpbkar (pid=3284) done. status: 14: file write failed In most cases, the log shows as above, however, in some cases, I see as below. 12/26/2013 21:02:33 - Error bptm (pid=11612) image copy failed: error 2060002: memory allocation 12/26/2013 21:02:38 - Critical bptm (pid=11612) sts_close_handle failed: 2060002 memory allocation 12/26/2013 21:02:38 - Info wpbk11ho (pid=11612) StorageServer=PureDisk:master; Report=PDDO Stats for (master): scanned: 352620800 KB, CR sent: 147996 KB, CR sent over FC: 0 KB, dedup: 100.0% 12/26/2013 21:02:38 - Critical bptm (pid=11612) sts_close_server failed: error 2060005 object is busy, cannot be closed 12/26/2013 21:02:40 - Info bptm (pid=11612) EXITING with status 14 <---------- 12/26/2013 21:02:42 - Info bpbkar (pid=8532) done. status: 14: file write failed Or, 12/23/2013 11:35:58 - Error bptm (pid=19685) image copy failed: error 2060017: system call failed 12/23/2013 11:36:01 - Critical bptm (pid=19685) sts_close_handle failed: 2060011 offset invalid for object or context 12/23/2013 11:36:01 - Info wpbk11ho (pid=19685) StorageServer=PureDisk:master; Report=PDDO Stats for (master): scanned: 375044440 KB, CR sent: 381747 KB, CR sent over FC: 0 KB, dedup: 99.9% 12/23/2013 11:36:01 - Critical bptm (pid=19685) sts_close_server failed: error 2060005 object is busy, cannot be closed 12/23/2013 11:36:16 - Info bptm (pid=19685) EXITING with status 14 <---------- 12/23/2013 11:36:18 - Info bpbkar (pid=9796) done. status: 14: file write failedSolved3.8KViews1like18CommentsAIR replication is failing
Hi All, I have master server on windows 2008 datacentre x64 and two 5230 Netbackup appliances. Main Site : One windows master server and one Netbackup 5230 appliance as media server DR site : One Netbackup 5230 appliace as media server. I am configuring AIR between main site windows master server and DR site Netbackup Appliance 5230 as master server. I have configured the aAIR as per standard configuration. I am facing an issue during replication. Please see the below replication job detail and help me. Thank you... ========================================================================================================== Logs : 9/10/2014 2:43:31 PM - requesting resource LCM_*Remote*Master*:msdp_sql_dc_to_dr_2_week 9/10/2014 2:43:31 PM - granted resource LCM_*Remote*Master*:msdp_sql_dc_to_dr_2_week 9/10/2014 2:43:31 PM - Info nbreplicate(pid=6296) Suspend window close behavior is not supported for nbreplicate 9/10/2014 2:43:31 PM - Info nbreplicate(pid=6296) window close behavior: Continue processing the current image 9/10/2014 2:43:31 PM - started process RUNCMD (6296) 9/10/2014 2:43:32 PM - requesting resource @aaaae 9/10/2014 2:43:32 PM - reserving resource @aaaae 9/10/2014 2:43:32 PM - reserved resource @aaaae 9/10/2014 2:43:32 PM - granted resource MediaID=@aaaae;DiskVolume=PureDiskVolume;DiskPool=dp_disk_dc-nbmedia01;Path=PureDiskVolume;StorageServer=dc-nbmedia01;MediaServer=dc-nbmedia01 9/10/2014 2:47:39 PM - Error nbreplicate(pid=6296) ReplicationJob::Replicate: Replication failed for backup id sqlf02_1410349007: media write error (84) 9/10/2014 2:47:39 PMReplicate failed for backup id sqlf02_1410349007 with status 84 9/10/2014 2:47:39 PM - end operation 9/10/2014 2:48:31 PM - Info bpdm(pid=206039) started 9/10/2014 2:48:31 PM - started process bpdm (206039) 9/10/2014 2:48:34 PM - Info dc-nbmedia01(pid=206039) StorageServer=PureDisk:dc-nbmedia01; Report=PDDO Stats for (dc-nbmedia01): scanned: 4 KB, CR sent: 1 KB, CR sent over FC: 0 KB, dedup: 75.0%, cache disabled 9/10/2014 2:48:35 PM - Info dc-nbmedia01(pid=206039) Using OpenStorage to replicate backup id sqlf02_1410349007, media id @aaaae, storage server dc-nbmedia01, disk volume PureDiskVolume 9/10/2014 2:48:35 PM - Info dc-nbmedia01(pid=206039) Replicating images to target storage server dr-nbmaster, disk volume PureDiskVolume 9/10/2014 2:52:35 PM - Critical bpdm(pid=206039) Storage Server Error: (Storage server: PureDisk:dc-nbmedia01) async_get_job_status: Replication started but failed to complete successfully: Error occured during replication. Look at the replication logs on the source storage server for more information. V-454-105 9/10/2014 2:52:35 PM - Error bpdm(pid=206039) wait failed: error 150 9/10/2014 2:52:35 PM - Error bpdm(pid=206039) <async> cancel failed: error 2060001: one or more invalid arguments 9/10/2014 2:52:35 PM - Error bpdm(pid=206039) copy cancel failed: error 174 9/10/2014 2:52:35 PM - Info dc-nbmedia01(pid=206039) StorageServer=PureDisk:dc-nbmedia01; Report=PDDO Stats for (dc-nbmedia01): scanned: 4 KB, CR sent: 0 KB, CR sent over FC: 0 KB, dedup: 100.0%, cache disabled no images were successfully processed(191)3.7KViews3likes4CommentsNetBackup Appliance 5220, root path is used 100%
Hello Product: NetBackup Appliance 5220 Version: 2.6.0.1 Role: [Master Server, Media Server] Description: Recieved a data that sent by AIR from Main NetBackup Environment and store to MSDP. My Appliance has got a problem since 3 day ago. It is too slow when access by Java Console and Web Console. Almostcommandson SSH also got a problem too. (Even reboot or shutdown command) Later, I found system root path(/) isfull and maybecaused by /tmpreferences fromhttps://support.symantec.com/en_US/article.TECH217535.html From document, it suggest toupdate version to2.6.0.3 but Will itcauseany problems with AIR? (Main NetBackup Environment also 7.6.0.1) I try to manually delete /tmp inner files but Permission not passed. How can I resolve thisproblem?Solved2.9KViews0likes6CommentsStatus 2060019 and status 87 Killing same job
Got following errors in our details on a solaris backup. Im on an appliance, 5220. We are running 7.6.1.1. Link to 2060019 in error message is a cyclical redirect. I saw in other posts that this was a problem in the pre 7.5.0.4 world, but was supposed to be fixed in 7.5.0.5. Which is not our experience. Is there are work around for this? Anyone else seen it in the post 7.6.1.1 version? ​05/10/2015 00:56:17 - Critical bptm (pid=4960) Storage Server Error: (Storage server: PureDisk:servername) mtstrm_close_write_channel: Fatal error occured in Multi-Threaded Agent: Close Write Channel command failed: Cr_ErrnoException: Timed out after waiting 180s for the read threads to complete (cnt=1) V-454-96 05/10/2015 00:56:17 - Critical bptm (pid=4960) sts_close_handle failed: 2060019 error occurred on network socket 05/10/2015 00:56:17 - Critical bptm (pid=4960) sts_close_handle failed: 2060019 error occurred on network socket 05/10/2015 00:56:17 - Error bptm (pid=4960) cannot write image to disk, media close failed with status 2060019 05/10/2015 00:56:17 - Info bptm (pid=4960) EXITING with status 87 <---------- Thanks in advance.2.8KViews0likes4CommentsVMware servers get Info nbrb (pid=) Limit has been reached for the logical resource VMware.Datastore
i'm running 5220 appliance with 2.5.1, netbackup 7.5.4 on linux. we are backing to to disk. we have a policy that quieries a VM cluster and pulls in many servers. They start running but after about the 10th one the snapshot details will state" Info nbrb (pid=???) Limit has been reached for the logical resource primaster.VMware.Datastore.vmwplz-XIV02-LUN14. this happens on a lot of them but will eventually continue. I have worked with my support and changed number of jobs from 20 to 40 and on my netbackupmaster & media servers. I have changed the parmsNUMBER_DATA_BUFFERS_DISK and NUMBER_DATA_BUFFERS_DISK. 64 and 1048576 , 64 and 262144, 128 and 1048576 ,128 and 262144combinations. i have moved policies to stagger between the master & media appliances to balance but some servers take the same amount of time no matter which appliance. i cant see any changes in time or performance and wanted to know what this message may point to :Limit has been reached for the logical resource primaster.VMware.Datastore.vmwplz-XIV02-LUN14. also i ran a test during the day when of course nothing else was running and the time cut in half. But the test only selected this server. i'm wondering if instead of 1 policy selecting all VM's, if breaking them into 2 policies , or is something in VM . i'm looking for guidance on where to find the bottleneck. thanksSolved2.5KViews1like4Comments