OpsCenter - "Fatal error during installation" (upgrade from clean 7.5 to 7.5.0.4)
Hello, I have searched for any information about this but only found basic information and not real solution. The problem is with upgrading OpsCenter 7.5 to 7.5.0.4 Maintenance Pack. I am installing a clean OpsCenter software (basic version, not Analytics), version 7.5. Then I try to upgrade to 7.5.0.4 version but it always fails at Database Schema Upgrade stage and rolls back to 7.5 version with “Fatal error during installation”. The log does not give me any useful information. In the past I had issues upgrading from OpsCenter 7.0.1 to 7.5 (I had to scratch the database and install it clean, then I was able to “upgrade” – now I cannot even upgrade from a clean version of 7.5 to 7.5.0.4). A fragment of the log: 10-16-2012,13:20:47 : Started Service: SQLANYs_VERITAS_OPSCENTER 10-16-2012,13:20:47 : Started Service: OpsCenterServer 10-16-2012,13:20:47 : Started Service: OpsCenterWebServer 10-16-2012,13:20:47 : SRVRCustAct[Exit]::StartOpsCenterServerServices 10-16-2012,13:20:47 : GetLastErrorStringEntering Function GetLastErrorString 10-16-2012,13:20:47 : GetLastErrorStringExiting Function GetLastErrorString With return value Fatal error during installation. on Line No. 272 10-16-2012,13:20:47 : Return value for the Install action is : 1603 Error String : Fatal error during installation. 10-16-2012,13:20:47 : Call the API for Post Install configuration 10-16-2012,13:20:47 : CDlgInstallProgressBase::InstallProductExiting Function CDlgInstallProgressBase::InstallProduct With return value 1603 on Line No. 158 10-16-2012,13:20:47 : CDlgInstallProgressBase::OnInstallStopEntering Function CDlgInstallProgressBase::OnInstallStop 10-16-2012,13:20:47 : GetLastErrorStringEntering Function GetLastErrorString 10-16-2012,13:20:47 : GetLastErrorStringExiting Function GetLastErrorString With return value Fatal error during installation. on Line No. 272 10-16-2012,13:20:47 : Fatal error during installation. Operating System: Windows Server 2008 Standard SP2 x64 Has anyone ever found any real solution for this?
Exclude certain Error codes from generating SNMP traps - Ops Center & HPOM
Hello Folks, We have been in the process of integrating NetBackup backup failure alerts with HP OML for auto-creation of the Incident tickets and get it auto-assigned to our operations ticketing queue. We have got some success in this integration, but there is still some kind of refinement we would like to do in that, as in for example, certain error codes should not generate SNMP traps and not being sent to HP OM and auto-generation of incident tickets for those can be avoided, for example, error code 1, 150 e.t.c to name of few. We just do not wish all backup-failure error codes to auto-generate an Incident ticket for us. How we can achieve that please ? NetBackup : 7.6.0.1 ( In cluster) Master Server/Ops-center server: Windows 2008 R2-64-bit Enterprise Ops-Center: 7.6.0.1 HP OML ( HP Operations Manager for Linux) : 9.10 ================================================================= Any help & guidance in this regard would be much appreciated. Please feel free to ask if any other info is required. =================================================================
can not start web console after install Opscenter 7
im trying to install NBU and OpsCenter 7 in Redhat linux4 server(2.6.9-78.EL) in virtual enviromant. after install Option 1 (OpsCenter) setup show URL to connect to the console. reaching the url has following resule and exceptions: HTTP Status 500 - type Exception report message description The server encountered an internal error () that prevented it from fulfilling this request. exception javax.servlet.ServletException: Servlet execution threw an exception org.apache.jasper.runtime.PageContextImpl.doForward(PageContextImpl.java:706) org.apache.jasper.runtime.PageContextImpl.forward(PageContextImpl.java:677) com.symantec.nbu.web.index_jsp._jspService(Unknown Source) org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) javax.servlet.http.HttpServlet.service(HttpServlet.java:717) root cause java.lang.NoClassDefFoundError: Could not initialize class com.symantec.nbu.nom.service.common.NullableLong com.symantec.nbu.paf.util.DefaultConverter.getNullableLong(DefaultConverter.java:52) com.symantec.nbu.paf.dto.common.Converter.convert(Converter.java:43) com.symantec.nbu.paf.dto.common.Converter.convert(Converter.java:35) com.symantec.nbu.paf.agent.access.AccessAgent.fetchUserList(AccessAgent.java:42) com.symantec.nbu.paf.portal.access.AccessPortal.fetchUserList(AccessPortal.java:25) com.symantec.nbu.web.features.settings.usermanagement.delegates.UserDelegate.getBusinessObjectList(UserDelegate.java:35) com.symantec.nbu.web.features.common.security.SecurityHelper.getDomainListForLogin(SecurityHelper.java:60) com.symantec.nbu.web.features.common.action.LoginAction.setDomainList(LoginAction.java:393) com.symantec.nbu.web.features.common.action.LoginAction.execute(LoginAction.java:94) org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:425) org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:228) org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913) org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:449) javax.servlet.http.HttpServlet.service(HttpServlet.java:617) javax.servlet.http.HttpServlet.service(HttpServlet.java:717) org.apache.jasper.runtime.PageContextImpl.doForward(PageContextImpl.java:706) org.apache.jasper.runtime.PageContextImpl.forward(PageContextImpl.java:677) com.symantec.nbu.web.index_jsp._jspService(Unknown Source) org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) javax.servlet.http.HttpServlet.service(HttpServlet.java:717) note The full stack trace of the root cause is available in the Apache Tomcat/6.0.20 logs.
Monitor View displaying "The report did not return any data."
Hi, The problem is that in the Monitor View all Summary Panels display the message "The report did not return any data". We are using Symantec OpsCenter Analytics 7 to report on Backup Exec 11.5 This is a brand new OpsCenter Installation I have followed instructions for the installation I have followed instructions for the Agent and Data Collector configuration too We do not use NetBackup I have successfully installed the agent on the Backup Exec server. I have successfully added the agent into OpsCenter I have successfully added the Data Collector into OpsCenter The Issue: Agent Configuration: Help! Has anybody had the same issue? Can anybody help :) Thank you, Richard MoatOpsCenter 7.6.0.4 Report based on Retention Level
Hi, So I got this 5 pictures.Basicaly I want to create a report with no time bassis on retention level. I want it to show me Client Name, Policy name, Job protected size, Retention Level, Retention Period of the jobs only wiht a retention of >45 days. Simple right? see how I got retention level setted up in host properties(the interval, see picture 1) and add condition in the report. If the retention level is low than 45 days which in term of Opscenter mean Retention Level = interval(0,3) in my case (picture 1 + picture 2) with some simple columns like in picture 3 but I got no results. If I remove the condition Retention Level, and add time bassis like: 45 day before(picture 4+picture 5), I got data, but if I want to add Retention Level condition and play with it I get nothig, why? what i`ve done wrong? Any info you need to figure this out? And what the heck mens retention level -1, No retention? :))) expired? or can I set up a schedule without retention period? //George