Steps to follow when upgrading Master Server Operating System
Good Day, I have to do a Server OS Upgrade on my NetBackup 8.0 Master Server. Current OS = MS Server 2008 R2 Standard, Sp1 64Bit. Upgrade to = MS Server 2012 R2 Standard, Sp1 64Bit. My Backups currently writes to Data Domain via OST Plugin. Please advise the proper steps (Backups / Installation process)I need to take to make sure my Server OS Upgrade / NetBackup Installation runs successfully. thanks VIKASH1.5KViews0likes1Comment
Indexer configuration
I am looking at one of the indexers deployed within my client's environment and in "C:\Program Files\Symantec" the file is empty. This indexer is running slow and has over a 30GB backlog in the inbox. Are these related? What is the best way to fix this issue?Solved652Views0likes1Comment
Data Insight Symantec DLP link in incidents
Hello all, We are in the middle of a Symantec DLP / Data Insight integration at the moment. Right now we are in early phase 1 data aquisition. Currently I have gone through all the steps to connect/test connections from DLP to DI and import proper certs and such and the test connects are succeeding. However, during review of incidents with the client they noticed the "Go to Data Insight Console" Clicking on it simply takes you to a browser warning page. I imported the cert into IE but then it only takes us to the Data Insight login page. Within the link there seems to be additional redirect information its trying to pass and the customer says they were told it provides a link to the Filer/File information of that incident. Is this the case? When I do a properties of that link its https://ms240dlpins01.XXXXX.XX/_redirect?filer_name=MS240CORP07&share_name=E%24&path_name=%2FSSCS-MASPRC%2FBSCC%20Pricing%20Archived%20PST%20Files%2F2008%2FFarrar%202008%20N%20-%20Z.pst&object_type=file&page_type=data_owner&client=dlp%40MS240DLPENF01.XX.XXX.net If so is there any other additional docs other than the admin guide that step through getting that to work? Attaching a screenshot of where its located. If its only a link going to the Console login why does it try to pass additional redirect info? I also tried this while logged in and it still only directs to console. Thank you, NathanSolved1.5KViews0likes1CommentData Insight for Sharepoint upgrade - 4.0.1 failed
Working with a client now on upgrading their DataInsight production servers. The Manager, Collector/indexer upgrades including about 20 agents were all successfull. Moving to upgrade the Sharepoint farm per documenation we uninstalled 4.0 and ran the installer for 4.01 and it failed. We used the same procedures (with exception to uninstalling DI 4.0) and Admin account to install DI 4.0 just a month ago and did so successfully. Below is the error log followed by our installation procedures. Any assistance would be appreciated. I will only include where the errors in the log begin as its a large log (The complete log is attached). It seems an issue with JRE JRE is packed Unpacking JRE jre\bin\unpack200.exe -r "jre\lib\rt.jar.pack" "jre\lib\rt.jar" waiting for unpack200 to finish unpack done pack path doesn't exists jre\bin\unpack200.exe -r "jre\lib\charsets.jar.pack" "jre\lib\charsets.jar" waiting for unpack200 to finish unpack done jre\bin\unpack200.exe -r "jre\lib\plugin.jar.pack" "jre\lib\plugin.jar" waiting for unpack200 to finish unpack done jre\bin\unpack200.exe -r "jre\lib\deploy.jar.pack" "jre\lib\deploy.jar" waiting for unpack200 to finish unpack done jre\bin\unpack200.exe -r "jre\lib\ext\localedata.jar.pack" "jre\lib\ext\localedata.jar" waiting for unpack200 to finish unpack done jre\bin\unpack200.exe -r "jre\lib\jsse.jar.pack" "jre\lib\jsse.jar" waiting for unpack200 to finish unpack done Unpacking JRE done JRE dir: C:\Users\SVC_SH~1\AppData\Local\Temp\5\e4j8C51.tmp_dir1382985889\jre LoadDLL (0, C:\Users\SVC_SH~1\AppData\Local\Temp\5\e4j8C51.tmp_dir1382985889\jre, 0) Got JRE location C:\Users\SVC_SH~1\AppData\Local\Temp\5\e4j8C51.tmp_dir1382985889\jre (java exe: 0) MinVersion: 1.6, MaxVersion: Trying to load JVM-DLL from c:\users\svc_sh~1\appdata\local\temp\5\e4j8c51.tmp_dir1382985889\jre\bin\java.exe Setting PATH C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Windows Imaging\;e:\Program Files (x86)\Smart Projects\IsoBuster;c:\users\svc_sh~1\appdata\local\temp\5\e4j8c51.tmp_dir1382985889\jre\bin Trying c:\users\svc_sh~1\appdata\local\temp\5\e4j8c51.tmp_dir1382985889\jre\bin\hotspot\jvm.dll (exists 0) Trying c:\users\svc_sh~1\appdata\local\temp\5\e4j8c51.tmp_dir1382985889\jre\bin\client\jvm.dll (exists 1) Failed with error code 2 Trying c:\users\svc_sh~1\appdata\local\temp\5\e4j8c51.tmp_dir1382985889\jre\bin\server\jvm.dll (exists 0) Trying c:\users\svc_sh~1\appdata\local\temp\5\e4j8c51.tmp_dir1382985889\jre\bin\classic\jvm.dll (exists 0) Trying c:\users\svc_sh~1\appdata\local\temp\5\e4j8c51.tmp_dir1382985889\jre\bin\jrockit\jvm.dll (exists 0) Setting PATH C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Windows Imaging\;e:\Program Files (x86)\Smart Projects\IsoBuster Setting PATH C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Windows Imaging\;e:\Program Files (x86)\Smart Projects\IsoBuster;c:\users\svc_sh~1\appdata\local\temp\5\e4j8c51.tmp_dir1382985889\jre\bin\..\jre\bin Trying c:\users\svc_sh~1\appdata\local\temp\5\e4j8c51.tmp_dir1382985889\jre\bin\..\jre\bin\hotspot\jvm.dll (exists 0) Trying c:\users\svc_sh~1\appdata\local\temp\5\e4j8c51.tmp_dir1382985889\jre\bin\..\jre\bin\client\jvm.dll (exists 0) Trying c:\users\svc_sh~1\appdata\local\temp\5\e4j8c51.tmp_dir1382985889\jre\bin\..\jre\bin\server\jvm.dll (exists 0) Trying c:\users\svc_sh~1\appdata\local\temp\5\e4j8c51.tmp_dir1382985889\jre\bin\..\jre\bin\classic\jvm.dll (exists 0) Trying c:\users\svc_sh~1\appdata\local\temp\5\e4j8c51.tmp_dir1382985889\jre\bin\..\jre\bin\jrockit\jvm.dll (exists 0) Setting PATH C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Windows Imaging\;e:\Program Files (x86)\Smart Projects\IsoBuster ERROR: Could not get DLL-Handle. ERROR: Could not load functions ERROR: Could not load bundled JRE. Trying to find another JRE. LoadDLL (0, (null), 0) Searching for a JVM GetTempPath returned 39 (last error 3) make dir returned -1 Testing location .\jre (type B) checkJavaExe (\\tsclient\c\sharepoint_agent_data_insight_4.0rp1\jre\bin\java.exe, [out], 1.6, , 1) file doesn't exist checkJavaExe returning 0 GetTempPath returned 39 (last error 183) make dir returned -1 Testing location .\jre (type R) checkJavaExe (\\tsclient\c\sharepoint_agent_data_insight_4.0rp1\jre\bin\java.exe, [out], 1.6, , 1) file doesn't exist checkJavaExe returning 0 GetTempPath returned 39 (last error 183) make dir returned -1 Testing location (type Y) GetTempPath returned 39 (last error 183) make dir returned -1 Testing location JAVA_HOME (type E) GetTempPath returned 39 (last error 203) make dir returned -1 Testing location JDK_HOME (type E) Testing relative location .\jre Search sequence finished ERROR: No JVM found ERROR: Could not find another JRE. Here is our Sharepoint 2010 installation procedure: 1. Logon to the SharePoint farm machine where the SharePoint agent has been previously installed. 2. Uninstall the old agent using the "Add/Remove Programs" applet in the Control Panel. 3. Unzip the patch files to a temporary folder. In this folder, locate the SharePoint agent installer. The installer is called either: Symantec_DataInsight_sharepoint2010_40RP1_4_0_0_4007.exe 4. Launch the installer to install the new agent. Verify the installation: In the Central Administration console, click the Sytsem Settings. Under the Farm Management page, select Manage Farm Solutions. Verify that the status for Data Insight solution for SharePoint, sdispwebsvc.wsp, is set to Deployed. Click the link for the solution. Verify that the solution is deployed to all the front-end Web servers in the farm by checking the value of “DeployedTo” field.Solved1.3KViews1like1Comment
Steps to follow when upgrading Master Server Operating System
Good Day, I have to do a Server OS Upgrade on my NetBackup 8.0 Master Server. Current OS = MS Server 2008 R2 Standard, Sp1 64Bit. Upgrade to = MS Server 2012 R2 Standard, Sp1 64Bit. My Backups currently writes to Data Domain via OST Plugin. Please advise the proper steps (Backups / Installation process)I need to take to make sure my Server OS Upgrade / NetBackup Installation runs successfully. thanks VIKASH
