OpsCenter not connected to master server
Hi all, I'm new to OpsCenter and I'm having difficulties making it communicate with my master server. Current setup: - master is 6.5.3.1, running on Solaris 9, 32-bit; no media servers in my config - I've installed OpsCenter 7.0 on a Windows 2003 machine, 32-bit All went fine with the installation, Ihad some trouble starting Tomcat but I managed to bypass those and now I have a fully functional server and a nice, clean GUI up and running. What I don't have is a functional connection between OpsCenter and the master. Here's what I did, chronologically: installed OpsCenter, ViewBuilder, ICS and Agent on the Windows host checked host2host connectivity (bpclntcmd -ip/hn are OK, ping and telnet on port 1556 work fine) checked if the master has the windows host in the "Servers" list -> OK checked if /opt/VRTSpbx/bin/pbx-exchange is running on the master -> OK checked if nbsl daemon is running on the master -> OK "nbregopsc -add" isn't recognized on the master, I assume it only works in NBU7.0 and above in terms of agent configuration, I've created one from the GUI (since the master is 6.5) yet since OC is not connected, nothing gets collected I've restarted the OC server multiple times checked nbproxy, which seems OK too: bpps -x | grep nbproxy root 4387 26800 0 Jan 20 ? 0:00 sh -c "/usr/openv/netbackup/bin/nbproxy" dblib nbpem_cleanup root 4388 4387 0 Jan 20 ? 0:01 /usr/openv/netbackup/bin/nbproxy dblib nbpem_cleanup root 3920 3918 0 Jan 20 ? 0:08 /usr/openv/netbackup/bin/nbproxy dblib nbpem_email root 26806 26800 0 Jan 20 ? 0:00 sh -c "/usr/openv/netbackup/bin/nbproxy" dblib nbpem root 26792 26791 0 Jan 20 ? 0:11 /usr/openv/netbackup/bin/nbproxy dblib nbjm root 3918 26800 0 Jan 20 ? 0:00 sh -c "/usr/openv/netbackup/bin/nbproxy" dblib nbpem_email root 14478 14477 0 18:27:42 ? 0:01 /usr/openv/netbackup/bin/nbproxy libminlic -mgrIORFile -LicenseManager-3.ior.mg root 26791 26787 0 Jan 20 ? 0:00 sh -c "/usr/openv/netbackup/bin/nbproxy" dblib nbjm root 14477 26862 0 18:27:42 ? 0:00 sh -c "/usr/openv/netbackup/bin/nbproxy" libminlic -mgrIORFile -LicenseManager- root 26807 26806 0 Jan 20 ? 4:36 /usr/openv/netbackup/bin/nbproxy dblib nbpem I'm guessing I'm doing something wrong here, and I suspect the fact that the agent needs to be installed actually on the master server, NOT on the OC host. If so, please confirm, this particularly important aspect is not clearly stated in the OC admin guide (but I've pretty much given up hopes of seeing proper English and a decent logical flow of ideas in Symantec's documentation, after stumbling upon this: "Either delete the user backup schedule that is a copy from a full or incremental schedule that has the calendar base schedule and recreate the user backup schedule or modify the existing user backup schedule by changing the backup type to full backup and then de-select the calendar base and change it back to user backup type schedule." If someone can translate that, I'd be really grateful...). If my master is running on Solaris I suppose I'd need the Solaris agent? Is there any patch I need to apply to my version of OC (7.0)? Any authentication issues between the two servers I should be aware of ? Below is the security.conf file from the Windows OC host: #Last Updated on #Fri Aug 14 15:58:26 IST 2009 vxss.portnumber=2821 vxss.pbxportnumber=1556 vxss.hostname=localhost vxss.password=EQWWPZUwh5o= vxss.username=admin vxss.domainName=broker I've already executed on the OC host the following command, with it being the resource broker, to no avail: ./vssat setuptrust --broker <RootBrokerMachine>:<port> --securitylevel high Thank you for whatever useful advice you can give me.Solved6.3KViews2likes8CommentsMonitor View displaying "The report did not return any data."
Hi, The problem is that in the Monitor View all Summary Panels display the message "The report did not return any data". We are using Symantec OpsCenter Analytics 7 to report on Backup Exec 11.5 This is a brand new OpsCenter Installation I havefollowed instructions for the installation I have followed instructions for theAgent and Data Collector configuration too We do not use NetBackup I have successfully installed the agent on the Backup Exec server. I have successfully added the agent into OpsCenter I have successfully added the Data Collector into OpsCenter The Issue: Agent Configuration: Help! Has anybody had the same issue? Can anybody help :) Thank you, Richard Moat2.2KViews0likes8Commentsabout migrate Opscenter from the current server to a new server
Dear all Our Opscenter system is installed on 2008R2,64-bit Windows box (a virtual machine)currently. The Opscenter version is 7.1.0.1 (Build 20110612), We need to migrate it to a new 2008R2,64-bit Windows box in another DC since the current DC is going to retire. But we don’t have any experience about the migration Opscenter. We plan to install and upgrade to Opscenter7.1.0.1firston the new box. Then we will add all of our NBU masters to the new Opscenter system. But we don’t know about how to migrate the history OpsCenter data. Would you please help point the right direction for me? Thanks for taking care of this in advance !Solved2.2KViews1like4CommentsOps Center Installation
I have installed Netbackup 7.6.0.3 on Master server (onwindows 2012which comes as a full installer) , now I want to install ops center on master server. I am not sure I should first install 7.6.0.1 and then upgrade or directly I can Install 7.6.0.3 ? Please suggest.Solved1.7KViews1like11CommentsError occurred while connecting to the OpsCenter Server,error 24609
when i am logging to ops center this error came and its strange error came after installation "Error occurred while connecting to the OpsCenter Server. Please ensure that the server is running" after OpsCenter install. Error 24609 in /opt/VRTSat/bin/vxatd.log"Invalid AB configuration - cannot get configuration from CLI or local config HELP ME IN RESOLVING THIS, I have to show reports to my senior systems engineerSolved1.7KViews2likes2CommentsOpscenter Alerts Police not Generated alerts for jobs finished
Hi, I need help, I set up alerts Polices in OpsCenter, i create police for Job Finalize and JobFailure, but Netbackup Jobs in failure or finished, but i not generated alert, i see the jobs finished or failed in monitor>jobs, but alert is not see, and not see error. Because alerts are not generated it does not send to me. (smnp), But other alerts, frazen tapes, tape down is OK, and Opscenter generated alert and send to me. This situation only begin two weeks ago. Can someone help me, with troubleshoting.1.6KViews1like5CommentsAdding LDAP to OPSCenter
Hello, I need some help about registering an LDAP Active Directory to OPSCenter. As explained , i added the domain following your instructions : vssat addldapdomain -d sosm.lan9 -s ldap://myLDAPmachine -u ou="Users",dc="sosm",dc="lan" -g ou="Users",dc="sosm",dc="lan" -t msad -m cn="Administrator",ou="Users",dc="sosm",dc="lan" -w thepassword -b BOB Then I add the domain broker : vssat addbrokerdomain -b opsCenterMachine:3652 -d ldap:mydomain Then i go to the managment console : Settings > Users . I select " Existing domain user" , choose the "mydomain" just created. I type the administrator account. Everything is ok until now. But when I try to connect, i always have the same error : "Login was not successful. Please make sure the username, password, and selected domain are correct for your user account. " In the logs file, I found : ##########################################################,9:debugmsgs,1 0,58330,18,18,12587,1408972518213,24389,140439730071296,0:,72:(24388|140439730071296) New thread spawned to handle the client request.,9:debugmsgs,1 0,58330,18,18,12588,1408972518340,24389,140439730071296,0:,55:************ Getting LDAP Server Attributes ***********,9:debugmsgs,1 0,58330,18,18,12589,1408972518340,24389,140439730071296,0:,51:************ Got LDAP Server Attributes ***********,9:debugmsgs,1 0,58330,18,18,12590,1408972518340,24389,140439730071296,0:,28:Referral chasing set to OFF.,9:debugmsgs,1 0,58330,18,18,12591,1408972518340,24389,140439730071296,0:,65:(24388|140439730071296)CAuthLDAP::initializeLDAPServer succeeded.,9:debugmsgs,1 0,58330,18,18,12592,1408972518341,24389,140439730071296,0:,18:domain = sosm.lan9,9:debugmsgs,1 0,58330,18,18,12593,1408972518341,24389,140439730071296,0:,14:AuthType = BOB,9:debugmsgs,1 0,58330,18,18,12594,1408972518341,24389,140439730071296,0:,17:SearchScope = SUB,9:debugmsgs,1 0,58330,18,18,12595,1408972518341,24389,140439730071296,0:,36:UserBaseDN = ou=Users,dc=sosm,dc=lan,9:debugmsgs,1 0,58330,18,18,12596,1408972518341,24389,140439730071296,0:,25:UserAttr = sAMAccountName,9:debugmsgs,1 0,58330,18,18,12597,1408972518341,24389,140439730071296,0:,52:AdminUser = cn=Administrator,ou=Users,dc=sosm,dc=lan,9:debugmsgs,1 0,58330,18,18,12598,1408972518341,24389,140439730071296,0:,22:UserObjectClass = user,9:debugmsgs,1 0,58330,18,18,12599,1408972518341,24389,140439730071296,0:,22:UserGIDAttr = memberOf,9:debugmsgs,1 0,58330,18,18,12600,1408972518341,24389,140439730071296,0:,67:search filter = (&(sAMAccountName=administrator)(objectclass=user)),9:debugmsgs,1 0,58330,18,18,12601,1408972518343,24389,140439730071296,0:,49:ldap_simple_bind_s error: 49, Invalid credentials,9:debugmsgs,1 0,58330,18,18,12602,1408972518343,24389,140439730071296,0:,69:Unable to bind as admin user cn=Administrator,ou=Users,dc=sosm,dc=lan,9:debugmsgs,1 0,58330,18,18,12603,1408972518343,24389,140439730071296,0:,70:(24388|140439730071296)CAuthLDAP::Unable to search user administrator ,9:debugmsgs,1 0,58330,18,18,12604,1408972518383,24389,140439730071296,0:,72:(24388|140439730071296) Finished handling client request.Thread exiting.,9:debugmsgs,1 0,58330,18,18,12605,1408972518383,24389,140439730071296,0:,95:(24388|140439730071296) ##########,9:debugmsgs,1############################################## It shows "Invalid credentials" but i'm sure the credentials are correct !1.6KViews0likes2CommentsUnderstanding how OpsCenter 7.6 Server and Agent work together?
Just trying to get some understanding of how the OpsCenter 7.6.0.2 Server/Agent work together with my NetBackUp 7.6.0.2 server. Do I need to install the agent on the NBU 7.6.0.2 server, or does the Agent also need to be installed on my OpsCenter server?1.6KViews0likes4CommentsOpsCenter 7.6.0.1 on Linux not starting (ops_atd)
Doing some testing with NBU 7.6.0.1 and running into an issue with OpsCenter. I've got a CentOS 6.5 sysetm that I've installed OpsCenter onto. The installation reported as successful. But, the new ops_atd will not start. It seems to be looking for some libraries in the /opt/VRTSat/plugins directory. Of course, there is no /opt/VRTSat/plugins directory since the "regular" version of VRTSat is not installed any longer. Started by going into the /opt/SYMCOpsCenterServer/authbroker/bin directory to look at the vxatd.log file. Nothing other than stating "At Init successful". Used the command "./vssat setloglevel -l 4". This generated some additional information: (7050|140461559543584) At Init successful. (7050|140461559543584) Initialized local configuration successfully *** Broker Not In FIPS mode *** Jan 29 11:21:00 2014:50826,18,0,7050,3244062496,debug,AT,8: (7050|140461559543584) Warning! Unable to Load Unified Logging settings. Jan 29 11:21:00 2014:50826,18,0,7050,3244062496,debug,AT,8: (7050|140461559543584) Check if Unified Logging configuration exists for ProductID 50826 and OriginatorID 18. Jan 29 11:21:00 2014:50826,18,0,7050,3244062496,debug,AT,8: (7050|140461559543584) Actual Logging file name doesnt match with bootstrap log file name Jan 29 11:21:00 2014:50826,18,0,7050,3244062496,debug,AT,8: (7050|140461559543584) Finishing boot strap logging Jan 29 11:21:00 2014:50826,18,0,7050,3244062496,debug,AT,8: (7050|140461559543584) Detailed broker log would be available at /var/VRTSat/log/vxatd.log Note the reference to /var/VRTSat/log/vxatd.log. I created that file, ran './vssat setbrokerlog -l 4" and attempted to start the ops_atd again (by running /opt/SYMCOpsCenterServer/bin/startat". This created the following information in /var/VRTSat/log/vxatd.log: Jan 29 11:32:03 2014:50826,18,0,7262,2487359264,debug,AT,8: ACE_DLL_Manager_Ex::open: Invalid handle: /opt/VRTSat/plugins/libauthldap.so: cannot open shared object file: No such file or directory Jan 29 11:32:03 2014:50826,18,0,7262,2487359264,debug,AT,8: ACE_DLL_Manager::open_dll: Could not open dll. Jan 29 11:32:03 2014:50826,18,0,7262,2487359264,debug,AT,8: (7262|140306184017696) Unable to load dll /opt/VRTSat/plugins/libauthldap.so in pluggins.cpp(100) Jan 29 11:32:03 2014:50826,18,0,7262,2487359264,debug,AT,3: (7262|140306184017696) DoNotLoad=true for library /opt/VRTSat/plugins/libauthsecureid.so. Plugin library wont be loaded. Jan 29 11:32:03 2014:50826,18,0,7262,2487359264,debug,AT,8: ACE_DLL_Manager_Ex::open: Invalid handle: /opt/VRTSat/plugins/libauthlocalhost_t.so: cannot open shared object file: No such file or directory Jan 29 11:32:03 2014:50826,18,0,7262,2487359264,debug,AT,8: ACE_DLL_Manager::open_dll: Could not open dll. Jan 29 11:32:03 2014:50826,18,0,7262,2487359264,debug,AT,8: (7262|140306184017696) Unable to load dll /opt/VRTSat/plugins/libauthlocalhost_t.so in pluggins.cpp(100) Jan 29 11:32:03 2014:50826,18,0,7262,2487359264,debug,AT,8: (7262|140306184017696) Error loading pluggins in server.cpp(792) program will exit Jan 29 11:32:03 2014:50826,18,0,7262,2487359264,debug,AT,8: (7262|140306184017696) Broker Raised Exception! Jan 29 11:32:03 2014:50826,18,0,7262,2487359264,debug,AT,8: (7262|140306184017696) Error: 24631 - Unable to load pluggins in server.cpp(793) Jan 29 11:32:03 2014:50826,18,0,7262,2487359264,debug,AT,3: (7262|140306184017696) retVal: 24631 Jan 29 11:32:03 2014:50826,18,0,7262,2487359264,debug,AT,8: (7262|140306184017696) Broker shutdown complete Note all the invalid handle messages trying to start plugins in /opt/VRTSat. Curious if anyone is seeing similar issues on a RedHat system? I know that CentOS is not officially supported for OpsCenter but if it looks/smells/runs like RedHat then it should be close enough to do some playing with.Solved1.2KViews2likes6Comments