NBU 10.4 Upgrade License XML Parsing Error
Running an upgrade from 9.1.0.1 to 10.4 on our master server running RHEL8 but the install script is stuck at the enter license file step due to the error: "State: Invalid ( Operation failed due to an XML parsing error. ) Key is direct from our support rep. Alternatively, can I cancel this step without restarting to add later as we've seen, it will be prompt at GUI's first launch once the upgrade completes. TIA39Views0likes1CommentNetbackup Deduplication Licensing
Hi guys, This is my first post talking about Netbackup Solution. I'mplannig a NBU7 Deduplication but I don't know the differences about this option. 1 - SYMC NETBACKUP DEDUPLICATION OPTION 2 - SYMC NETBACKUP PLATFORM DEDUPLICATION OPTION ADD-ON I need know understand this information to get the correct SKUs. Who can help me? Tks a lot.Solved2.2KViews0likes9CommentsUpdated to BE21 now certain services won't start.
Background: We have a legacy standalone BE server with two autoloading tape drives attached to it with YEARS of backups. We recently configued a new virtualized server with disc to disc backups in our HC3 (hyperconverged) environment, and used our perpetual licensing on this new server. Naturally, the old server started to complain about lack of licensing recently (it took awhile), and will no longer let us pull data from the tapes. On the advice of a Veritas Engineer I was recently in contact with, we upgraded the legacy standalone server using the trial download/license for BE21. After restarting the server, select services will not start and as a result, the console will not open. (see attached screen grab) The errors are indicative of "failed user credentials" for at least ONE service, and then "dependancy" failures for the rest... but how can the user credentials fail when the other services start just fine? Help me get this working, there must be some legacy settings that need to be removed in order for this new BE21 to fire up properly... I just can't narrow it down.Solved1KViews0likes2CommentsCustom Edition licensing Hyper-V / VMware licensing Windows/Linux agent question
I've come across this thread about licensing of the Hyper-V agent as we currently have an old Custom Edition licensing (or à la carte). The original license have been bought at least back when BE 15 was the current version and where no Subscription or Bronze/Silver/Gold editions even existed. Yet in the current BE 20.3 licensing guide on page 26 the same phrase appears but the Veritas support and the linked thread mentions that this would only apply to Windows agents, not Linux agents. All I can see there is that IF you have Bronze/Silver/Gold THEN the Hyper-V agent is included (not applicable to us as we have custom edition) yet still also says "Custom edition licensing: Each Agent for VMware and Hyper-V license includes unlimited deployment of Agent for Windows and Agent for Linux to the virtual machine guests of that licensed hypervisor host server only" In the old licensing guide of BE 15, page 17 the same phrase appears but without mentioning "custom edition" (since that was the modus operandi of licensing back then): https://www.veritas.com/content/support/en_US/doc/ka8f10000008Y28AAE So why if you have the custom edition AND have a support entitlement do we not have the Linux agents yet the licensing guide (if I try to read between lines and twist words) does not give us Linux agent support968Views0likes1CommentManaged Service Account Issue within Backup Exec
Hi I'm desperately trying to update our license for our backup exec server which acts as disaster recovery. However whenever I try to (see screenshots below) it asks for the managed service account password. I didn't think it was possible to get the managed service account password!!! No one in my team nor those that used to work here know what it is. Is anyone able to advise a) how I can get that password or b) workaround the issue. Please help!!!743Views0likes1CommentNetbackup Platform Base Limited licensing
Hi there, I have just saw the "Netbackup 8.1.2 Licensing Guide" and realize that Platform Base Limited license includes Ent Client, is that right? So now we can backup VMware with this license? I thought in past guides it wasnt, it was only a Complete license feature... What about the Application and Database Addon, is only to leverage Application and Database Pack to Netbackup Copilot? Regards.Solved1.5KViews0likes2CommentsNBU Licensing doubt
Hi there, The principal site administrator with NBU 8.1 send us tape drives periodically andI need to restore those backups in a remote office with a differente console. These backup contain snapshots of VMware, SQL and Oracle. What is the minimum licensing I need on this remote office? Due to a only restore proven scenario(no backups)... Its ok a Netbackup Server and Library Based Tape Drive license only? Do I need agents for restore? What other considerations do I need to know to make it work? Thanks a lot!1.4KViews0likes4CommentsBackup Exec 2010 Serial Key?
Hey Guys, im trying to find out what my serial number is on my server so i can upgrade to latest version of backup exec. I can find the license keys etc in backup exec but not the serial number. Anyone know where i can find this? Thanks in advanceSolved3.8KViews1like5Comments- 4.4KViews1like5Comments
VERITAS DLO licensing if the user connected over VPN
Hello Everyone, I need to know that we have purchased Veritas DLO on-premise licenses. We have users connected to our network via VPN services. Can we take backup of these user devices if we have on-premise license. And what are the license requirement for BOI (backup over Internet). its an urgent query please reply fast!1.1KViews0likes1Comment