Deduplication folder stays offline
Forum, We upgraded Backup Exec from 2010-R3 to 2012-SP1. We have the dedupe option for both versions. The upgrade was done two weeks ago and we have been running dedupe jobs successfully. Now the deduplication folder will not come online. We have about 10TB of backups extending back 6 months. Under “Storage” this message is displayed next to the dedupe folder: This device has not been discovered correctly. Cycle the services on _CoSRV-BEX to retry device discovery. This alert is also logged: Backup Exec was unable to initialize and communicate with the device [SYMANTECOstLdr MACF] (The handle is invalid.). Click the link below for more information on how to diagnose the problem. http://www.symantec.com/business/support/index?page=answers&startover=y&question_box=V-275-1017 note the above link is for 2010, not 2012. Actions taken: Using the BE Services mgr, the services were recycled (many times) – no improvement. The server was rebooted – no improvement. Using the BE Services mgr, the services (including the dedupe services) were recycled – no improvement. The server and drive array were powered off and powered back on. All is normal. We did recycle the services with and without the dedupe services after this power up - no improvement. FYI We have a Dell PowerEdge R710 and an MD1200 array for the local D: drive, which has the dedup folder and nothing else. The server runs Win Server 2008R2 and has 64GB RAM. There are no hardware errors. The physical array is normal and drive D can be browsed. Live Update shows we are up-to-date. Some google searches suggest solutions for 2010, not 2012 . . . that the solution is to remove the target servers from the devices window, and disable client side dedupe. How can that be done in 2012? I have opened a support ticket with Symantec, but I cannot get them to call me back. Symantec advises that they will have the Deduplication support team call me back. I was promised a call back 3 ½ hours ago, but that hasn’t happened. I have called back twice with the ticket number and been shunted over to the voice mail of engineer that owns the ticket. Is there any hope for this? Should I look for a replacement to Backup Exec? ... Frustrated and hoping we don't have to restore anything.Solved4.2KViews25likes2CommentsNetbackup 7.1 duplication to tape from puredisk storage
Hi, Please can you help i'm configuring our new netbackup system and i was wondering if i could deplicate the images that are stored on our 'puredisk' disk? My netbackup setup is 1 appliance 5220 configured as a master server with the additional disks attached and 1 tape library. In the old version of netbackup you could create a staging area, but i can't see that option in 7.1? sorry i know i'm missing something.....Solved1.1KViews7likes6CommentsMedia host override for SAP restores on Data Domain storage server
Hi, We are required to run a very large restore (~12TB) of a SAP database. The backup image is stored on a Data Doamin storage server. We would like to force the restore to use a specific media server that is not the server used for the oirignal backup. The storage server has 6 DD Boost enabled media servers accessing it for both backups and duplications between data centers. Each time we initiate the restore a different media server is used. We have used the "media host override" settings but these do not seem to be honored for OST storgae servers according to this artilce - http://www.symantec.com/connect/forums/how-use-media-host-override Has anyone else experinced this problem?2.1KViews6likes10CommentsBackup Exec 2012 Has Issues
To help someone who may be thinking about upgrading to Backup Exec 2012, be careful. Backup Exec 2012, while it does have a very nice user interface and much better view of the backup jobs, it has some major issues that are not yet resolved. We did an upgrade over a week ago and we still can not compete our backups. The issues today are: -- The upgrade got us into a look over the "deduplication" feature and needed to call support for a answer (we have placed the solution on the forum) -- The reports are not working at all. It appears it is using the old reports or is just broken. So no reports on media, or jobs, etc. -- We have run out of backup space and there is NO way to manage the "media". You can see media sets but you are unable to sort or figure out which ones you can delete. (other than just reading though the unordered list) NOTE: We can not run a report to view the media which was suggested as a work around. -- There is no way to change the "retention" date of a "media set". So we wanted to reduce the retention period for existing backups so the space on the backup to disk folder will be reclaimed. Well since there is no concept of a "media set" in this version, you can only change the date for future backups. -- It keeps doing "discovery" on computers we have already noted as not needed to be backed up. Discovery runs on its own and adds machines that it finds. Even if we delete the machine, the next time discovery runs we are deleting it again from the list. We need to run discovery but once we make a decision on the machine, it should stop showing up. We are committed to Backup Exec 2012 but are really in a bad way with the product right now. So if you thinking of an upgrade, it might be better to delete you old version and start from scratch. Or wait. Hopefully this will prevent another user from going through this nighmare.1.5KViews6likes10CommentsTape set confusion ...
Good morning, I've some logical problem with BE 2010 R3: We use a Quantum i40 tape library with two magazines to backup our SAN. To organize the tapes we use the left magazine for the daily tape set (allways in the library) and the right one for the weekly tape set (changed every monday). So I've configured two jobs and two Tape sets in BE 2010 R3, one for the left with 5-day overwrite protection, one for the right with always overwrite. Everything is full functional, but sometimes BE seems to be "intelligent" and uses some tapes from the wrong tape set, one example from this weekend: The weekend job is configured to use the "right" weekly tape set / magazine. There are a few temporaly tapes and enough over writeable in the right magazine available - but it use one over writeable tape from the "left" daily magazine. Why? Every Job is configured to use one static magazine / tape set, why is BE changing this and re-join the tapes to different sets? Many thanks. Erik501Views6likes2CommentsSystem Recovery Management Solution 2013
I was just on the MySupport portal to create a new case for SSR2011ms and I noticed System Recovery Management Solution 2013 As on option for product version Is there a new version out? I didn’t here anything about a new version or will it be out soon?603Views6likes3CommentsBackup Exec 2012 single backup for Multiple Servers.
Hello, I have multiple windows server. I am using backupexec version 2012. I need to backup my all server in single backup job like my previous backup exec version 2010. But In backup exec 2012 i am not able to create common backup job for my all servers. I don't want to create seprate backup job for each my server. Can anyone please tell me how to configure one single backup job who can take backup of my multiple servers???? Thanks , Santosh Pawar [Symantec Veritas Operations]Solved5.4KViews6likes47CommentsCalculating monthly total backup
Hi, New to Netbackup and netbackup community. I'm looking for some help on calculating the total amount of data being backup per Month, in order to estimate capacity license. I run multiple agents like:Windows filebackup, Oracle, SQL, VMs Some of my backup policies are incremental, differential and fulls; which are weekly and monthly full. I have exported a months worth of data from the activity monitor, this export includes incremental, differential, and full information. The problem I'm having is some of the jobs like the SQL jobs have a (job schedule) that is full_onsite,Default Application, SQL - application and full, I'm not quite sure if I should be adding all of these backup into the monthly totals. Also is there a tool that I can run that would give me a Monthly totals? ThanksSolved7KViews5likes13CommentsMonitor Appliance Health & Performance 24x7
Today’s businesses require access to their information on a 24x7 basis, not to mention the ability to protect that data in the event of unplanned interruptions which leads to complexities in their IT infrastructure. For many IT leaders, moving to Symantec appliances for their backup issues to protect data means reducing cost, complexity and operational risks in their IT environment. Symantec understands that a properly planned out data protection strategy enables customers continuous access to their information. To that end, Symantec has gone a step further to simplify, automate and enhance the support experiences for its appliance customers with its latest functionality in appliances, Symantec AutoSupport. Symantec AutoSupport proactively identifies issues, automates support, and enables faster resolution with the aim of lowering customer’s total cost of ownership of their appliance environment. As a result, appliance downtime is minimized, product reliability and serviceability is enhanced, storage capacity planning and management is simplified, and who doesn’t want their issues resolved before the customer is aware of any problems. To find out how Symantec AutoSupport can help, check out this video http://bit.ly/EnableAutoSupport552Views5likes1CommentBE 2012 Beim Verarbeiten eines Backup-to-Disk-Befehls trat ein Fehler auf
Hallo zusammen, ich bekomme folgende Fehlermeldung im Eventlog eines W2k8 R2 mit BE 2012 SP1. Das Volume mit dem BtD Ordner ist 16TB grioß und hat noch über 1 TB freien Platz. Die Meldung erscheint im Sekundentakt bis zu 50 mal beim Sicherungsauftrag. BackupExec Job Engine schmiert dann ab und muss neu gestartet werden. Jemand eine Idee? Alle Artikel die ich gefunden habe beschreiben einen andren Fehlercode. Error=0 hört sich nach "könnte alles sein" an. Protokollname: Application Quelle: Backup Exec Datum: 06.09.2012 00:46:25 Ereignis-ID: 33808 Aufgabenkategorie:Keine Ebene: Fehler Schlüsselwörter:Klassisch Benutzer: Nicht zutreffend Beschreibung: Beim Verarbeiten eines Backup-to-Disk-Befehls trat ein Fehler auf. Changer: MoveMedium() Improper InitCode Found (B2DDrv1.4). Error=0 THX tcpip651Views5likes2Comments