EV11 - indexing running behind? Check this
Hello all, I've been working on an issue we had the last few weeks, where the VAC reported 'items waiting to be indexed', and where the count went up day by day. While working with support, and in this forum, I also accidentally found an KB article of Symantec, describing hanging searches on DA/CA. As these use the indexes, I read the article. The article mentions that a specific Microsoft Update can cause issues with certain programms (TSM, SEP) and affects ASP, .Net and IIS. Hm... Indexing uses these too. We initially left archiving tasks in reportmode, to allow indexing to cactch up, ran dtraces etc. No succes. Support advised we might need to reinstall the indexing binaries. I decided to first have the updated MS Update applied. After having that update applied, and the EV-servers rebooted, indexing catched up. The VAC now shows "No problems detected". Information can be found here: The Symantec article: http://www.symantec.com/docs/TECH232439 The updated MS KB article: https://support.microsoft.com/en-us/kb/3092627 I hope this assists some of you in figuring out in resolving the issue (if you encounter this) Regards, GJ695Views2likes2CommentsWhen EV will support Outlook Add-In for Mac OS 10.11 El Capitan ?
Hi, In EV compality chart ( September 4, 2015)forMac OS 10.11 El Capitan, there isn't any information. When EV will support Outlook Add-In for clientMac OS 10.11 El Capitan ? Is there any news for this Mac OS version ? Thank you,Solved1.4KViews0likes4CommentsEV Add-in version for Outlook 2013 on Windows 7 onwards ?
Gentlemen, appreciate your patience and advice: We're in the first tentative steps to upgrade from Exchange 2007 and Outlook 2007 to Exchange 2013, Outlook 2013 and Office 2013. We currently use EV Server version 10.0.3 and Add-in version 10.0.3.1169. There are no plans to upgrade the EV Server, yet, but clearly we'll need a new Add-in for Outlook 2013. I've looked in the latest Compatability Chart, but it didn't list the exact Add-in Version (ie like...10.0.3.1169 above). Please could you advise on the correct Add-in Version for Outlook 2013, running on WIndows-7 onwards(32-bit and 64-bit machines)and anything else that might smooth the journey for us ? Thanks in anticipation...Solved1.1KViews0likes3CommentsConfigure Archive Groups EV search
Hi ! In Enterprise Vault Search I have the possibility search in File System archives. But I want disable this ! Users can set up custom "archive groups" in Enterprise Vault Search (https://support.symantec.com/en_US/article.HOWTO93982.html). I want generalize and automate the costum config. Have you a solution ?? Thanks. -- I'm sorry for my bad English !Solved668Views0likes1CommentFiles archived .html are broken
Hi ! We have archived the files in Windows Server 2008R2. The files with extension .html are broken ! When we copy or consult the file, this is blank or broken. When we try open with Notepad++ , it's display : Thanks for your help ! The version of EV is : 11.0.1.3527 in Windows Server 2008R2.Solved1.1KViews1like7CommentsEV - 11.0.1 download & location
I currently have a number of customers on various 10 versions of EV and am looking to start planning the EV11 upgrade. As 11.0.1 is now available I am planning on deploying it. I see and can access the 11.0.1 CHF1 ISO, but cannot locate the 11.0.1 base code itself. I am assuming there is a full ISO install for 11.0.1 as opposed to an update to 11.0 (I already have the 11.0 code dated May 2014). I can only locate upgrade notifications for 11 (nothing for 11.0.1), and when I use the serial number associated with those upgraded licenses I see the original 11.0 code from May 2014. Anyone assist here ? Thanks, AJSolved5.4KViews1like2CommentsEnabling Virtual Vault using registry values
Hello, I work in an environment with 5000+ computers. We are doing a rollout of Windows 7 using SCCM2012 and Outlook with the Vault add-in. When doing this, the Virtual Vault most of the time is not visible in the Outlook navigation pane. What can we do to make this happen or what registry values make that it's enabled? Thanks in advance.792Views0likes4CommentsEnterprise Vault Server Instance Failed to Start
We are running EV11 configured on Windows Server 2012 two nodeMS Failover Cluster. It has been observed that, If any of the EV server is restarted & later on If we try to move resources back to the restarted server, the resources are unable to move because EnterpriseVault Server Instance resource is failing to start & I need to bring the resource online on the same node manually If I try to move the resources to another node (restarted) after 10 - 15 minutes, the resources are successfully moving. Any idea about this strange behavior??Solved1.9KViews1like3CommentsChangelog for EV Outlook Add-In
Hey guys, we already installed 10.0.4 on server side, but our clients still have the Ootlook Add-In of 10.0.3 (some of them are still on 10.0.0) I wanted to know, what are the advantages of upgrading the clients? In the general Enterprise Vault documentation I can not find thse changes. Is there a location where this changelog is written down? Kind regards, ChristianSolved516Views0likes2Comments