How do I create a Custom Recovery Disk using the SSR 2013 Trial
I've just downloaded the SSR 2013 trial and want to create a bootable recovery disk. From what I can tell from the unavailable user guide and sparse help file, I need the to have a SSR disk or SSR recovery .iso in hand and neither was provided with the trial. Is there a way to proceed without them?3.3KViews1like31CommentsWho supports MySymantec website?
Under Products and Maintenance no current products are listed only products from 2007 also i get errors when trying to create case Submit the Case "Your attempt to submit a case to Symantec has failed due to an invalid Product/Version. You can check the product/version and resubmit the case, or contact technical support Symantec Technical Services" Who do I contact? And how to select the correct Product name to get to correct queue for the correct supportSolved3.2KViews1like61CommentsSMTP Email notifications on a non-standard SMTP port
My ISP recently blocked all SMTP traffic on port 25, so I no longer receive my BESR reports via e-mail. I need to change Backup Exec System Recovery 2010 to use SMTP port 587, but this is not an option in the software. I searched the registry to try and find a way to adjust it, but came up empty handed. I tried using an SMTP server of mail.server.com:587, but that didn't work. I tried changing the default SMTP port for Windows (C:\Windows\System32\Drivers\etc\services) and that didn't work... Symantec - HELP!Solved2.7KViews0likes5CommentsFormer Ghost 15 user - Getting trapped in the SSR 2013 Trial
A few days ago I had an issue with doing a system restore using Ghost 15. I went to that forum for help and learned that Symantec was going to discontinue Ghost and recommended users "check out" SSR 2013 with its free trial. I downloaded the free trial and eventually learned it would not install unless I first remove Ghost. That wasn't from anything that I saw when the SSR installation failed; that happened without any additional information. However, I did eventually find my way to this forum and a helpful Guru pointed out the issue and also that I could always re-install Ghost if I wasn't happy with SSR. I uninstalled Ghost, installed SSR, and started backing stuff up. Now, if one of the things you want to do is a full system restore (my primary interest)then you need a recovery disk. SSR will make a recovery disk for you and all you need to do is provide an activation key which you don't get with the trial version. No problem, as all I need to do is install Ghost. But I can't install Ghost until I uninstall SSR. And SSR WILL NOT UNINSTALL. Whenever I try to uninstall it there's an Error 2738 and something about a VBasic error. So now I have a trial verision of a program that I can't use and a paid for program I can no longer load. I guess it can all be fixed if I pay Symantec for an activation key for a program that I'm not sure I want in the hopes it will maybe allow me to upgrade to a latter version that can uninstall so I can install the program I uninstalled so I could evaluate the Free Trial. To put it another way, I may have to pay Symantec to I can remove their free software and load back the software I paid them for as well. And, even it it turns out there's a simple, and hopefully less expensive, way out of this I've still wasted a lot of time on what should be a free trial of a comercial product which appears to be more of an alpha test. (If I sound upset, it's because I really am)2.4KViews3likes12CommentsActive Directory Server (Windows 2003 R2) unable to boot after Installing Symantec System Recovery 2013
Hi Everyone, We successfully deploy SSR 2013 on Windows Server 2003 R2 but problem arised when we try to deploy it on an Active Directory Server. After successful installation, the server requires a reboot. But when we reboot it, the server failed to boot on Windows. What we do is to uninstall the SSR 2013 so that it can boot properly. We try other vesion of SSR like 2011 but same error occurs. The credential we used on installing SSR has an administrator rights. I would like to know if SSR 2013 and 2011 has compatibility problem on Active Directory and what we can do to fix it? Thanks in advance..:)2.1KViews0likes16CommentsSymantec System Recovery & SNMP
We've a selection of customers running a range of versions from Backup Exec System Recovery 2010 to Symantec System Recovery 2013 R2. I've enabled SNMP on each and have software to receive the traps running, but nothing is seen. I'm picking up HP alerts so I know that the receiver is alive. The MIB files (identical for each version it seems) have been uploaded to the management tool There's very little in the way of settings in BESR/SSR - tick boxes and one dropdown so I'm assuming there is something behind the scenes that needs to be configured. I've been reading through a variety of articles and manuals. The manual basically says "Tick the boxes and choose from the dropdown" with nothing further. Should I be configuring Windows SNMP services in a particular way or is there some other settings I'm missing somewhere? Any suggestions? Regards, GregSolved2KViews0likes7CommentsSSR 2011 not showing failed or missed backups.
Hi, I'm using a SSR 2011 Management Solutions. Here i've setup 2 policy's and 1 filter, meaning that a client receives 2 Backup Jobs. Through the Management Agent the SSR 2011 on the client does receive its Jobs. Each Jobs has a different destination. When the first Job has been done succesfully but the second Job has failed. It reports to the home screen that the system has been fully backed up. The Jobs are running every week, but i found a Computer that had missed a job for half an year without reporting that it has missed a job. How do i change this that every missed or failed job is reported. With Kind regards and thanks in forward, Dennis VelthuisSolved2KViews0likes31CommentsLimit email notifications to success or fail
We've in the process of migrating our client base to Symantec BE SR 2010 from Acronis (...there lies a tale of woe), as part of the services we provide we monitor backups and have the backup software email us with the results of the nightly backup. All we want is an email that states that the backup succeded(possibly with errors)or failed (as in completly failed to backup), so just one email form each installation of Symantec BE SR, currently were not monitoring that many sites with Symantec but already this amounts to over 150 emails a day from symantec alone where Acronis would have been a fraction of that! We've played around with the settings but cant seem to distil this down to a simple pass or fail, as were new to the product I'm hoping its user error. Can anyone pointus in the right direct as to what email notification settings we should be using?Solved1.8KViews2likes13CommentsSymantec System recovery 2013
Hi , i'm very newer in SSR and i need to know some Knolage base: 1- SSR Server edition are just using for backuping servers? 2-SSR Desktop Edition are just used for backuping workstation? 3- in SSR Desktop Edition there is a management console for all workstation or pc are managed by their own console? 4-what should i take to save 10 pc without using a server ??Solved1.7KViews0likes11Comments