List of approved patches win2012R2
Hi, symantec currently releases a list of approved patches for the eDiscovery appliances for the following OSses: win2k3, win2k8, win2k8R2 Clearwell eDiscovery Platform 8.1.1 now supports win2k12R2 as OS platform. When will symantec release an approved patches list for the Windows 2012R2 OS ?Solved1.1KViews0likes4Commentsallowed list of WSUS appliable patches
Hi, i want to start using an internal Wsus server for our clearwell servers, but i am wondering, can any Microsoft offered patch be applied? including the MS Office patches? are there certain patches that we need to exclude? If so, is there list of KB numbers that i should NOT apply to a Clearwell server? Are all MS updates tested for compatibility by Symantec? or does Symantec have a list of verified patches that are allowed to be applied?Solved1.2KViews3likes3CommentsClearwell 6.1 to 8.1 case migration
Is it possible to backup/archive cases in version 6.1, and restore them to a clearwell appliance running version 8.1? I know the upgrade path needs to go to 7.1.2 before you can go to 8.1, but I am not upgrading. I just want to backup cases and restore them. I am unclear as to whether or not it is possible to restore a case that was created in 6.1 to 8.1. Thank you!1.1KViews0likes4CommentsMoving Collection-Set source data
We are in the process of trying to move our file-shares and re-organize how our Clearwell data sources are structured. In doing so, we need to move the collection sets that were already processed into different cases. The source locator modifier will not allow that move to tell Clearwell to look at a new location. Is there any other way? Old structure: \\fileshare\clearwell\collections\ New structjre: \\fileshare2\deparement\clearwell\collections\Solved1.4KViews0likes3CommentsCW - Case Number Limits
Currently we're getting this error: “ Unable to save case. [#80112] Can not create, too many cases on 0.2.1.0, try again after deleting 1 cases.” I believe I read there's a way to set the max number to a higher limit. Is this correct? Is there any instructions on how to do this? We are only at about 50% of our Enterprise license limit. Thanks!Solved1.6KViews0likes5Comments