Report for items reviewed by a reviewer in CA
Hi , I have a requirement to prepare a report on total no of items reviewed, pending and questioned for one employee in compliance accelerator. I checked the inbuilt CA report " Evidence of exchange(internal) review by employee " , but it displays all the columns as "0". Later, I came to know that CA report only displays messages from random sampling and not from immediate or scheduled searches and review. Is there any otherway to getthis report?Solved2.1KViews4likes4Comments
CA Report with reviewed messages, attachments, reviewer comments and date
Regulatorswill request evidence of email supervision. Specifically requested is: email and attachments reviewer date of the review reviewer comments While a"Printable Version" of 1-10 messages may be printed from the Review Pane of CAcontainingthis information, how may this be accomplished for more data and multiple Departments.Solved2KViews2likes6Comments
Custom CA Reports
Hey. The standard CA reports are pretty useful, but I'm wondering it it's possible to create a custom report or modifyanexisting one. Specifically, I'm inerested in "Monitored IDs by Department". That report only includes messages from random sampling or guaranteed sample searches, but I'd like one that covers scheduled searches as well. I don't need for the report to be visible in the CA console.If there's a database query that returns the desired info, I could transform that into a CSV which would be just fine. Poking around in the database, I haven't been able to make a lot of headway. Any ideas?Solved2.1KViews1like4CommentsAccess to research folder of ex-employee
Hi, One of user needs to access a research folder created by co-worker who already left the company.Even with administrator permission, we are not able to access the role assignment tab to change the permission.As far as I know, only the folder owner can change the permission.But in our case, since the folder owner already left the company, we are left with no option. Is there anyway to achieve this or does this require an enhancement from symantec?Solved2.4KViews1like3Comments
CA 10 Searches do not start
I installed and configured CA 10.0.4. I created a couple searchesunder the application tab but they are not showing up under the Monitor tab. I created a daily search with a schedule and it hasn't done anything. Io also created an immediate search to search for everything from 2013 and after I submitted the search it didn't start and I'm unable to find any searches under the monitor tab. Not sure what I could be missing... I'm also unable to delete the searches.Solved1KViews1like1CommentReconfigure CA/DA after moving CA\DA database to new hardware.
Hi All, Need your expert advice i am planning to move my CA\DA Journaling Database to new SQL server and i want to plan for re-configuration of the EV application side. Below is what i have a high level plan 1) Move SQL DB to new server (this will be done by my DBA team) 2) Follow How to move the Enterprise Vault (EV) SQL databaseshttp://www.symantec.com/docs/TECH35744 3) FollowHow to modify the configuration files after moving the Symantec Compliance Accelerator http://www.symantec.com/business/support/index?page=content&id=TECH51129 Please let me know if this plan on paper looks fine.Solved1.6KViews1like3CommentsCA Synchronization Issues with AD
In July we upgraded our EV\CA environment to 10.4. Since that time, we have not been able to get our employee accounts to synchronize with AD. The last time they did was a few hours before the upgrade. Employee groups that point to an AD group synch fine, but employees do not. At the request of support I reinstalled CA, however the issue remains. When the AD Synchronizer runs, I get the dollowing; Log Name: Symantec Enterprise Vault Source: Accelerator AD Synchronizer Date: 9/11/2014 4:46:20 AM Event ID: 546 Task Category: None Level: Information Keywords: Classic User: N/A Computer: resca01.resources.pacificlife.net Description: APP AT - Customer ID: 10 - ADSynchroniser (PID = 1672) with arguments '10 2 a ' completed execution. Curious if anyone has anything else I can try745Views1like1CommentCA/DA Client Shows "Disconnected from report server"
2 days back i migrated my SQL server from old to new hardware and hence had to reconfigure the Journaling infra Compliance Accelerator / Discovery Accelerator Server. Everything looks fine until today morning i noticed that in CA/DA client under report tab i would get an error "Disconnected from report server" Thought reporting is still pointing to old SQL hence Ran the query SELECT * FROM tblConfiguration WHERE ConfigurationID = '949' and got below results the val column in the table shows me old SQL server hhtp://oldsqlserver/reportserver_InstanceName i checked from CA client end in configuration -- setting -- reporting it shows me the same vault of old server. Now my query is can i just replace the server name from client end as the instance name is still same and DB name is still same also i can access the new reporting url from the server using the service acccount on which the CA services are running will there be any impact if do change it from client end and not sql server.Solved1.5KViews1like2Comments
