Windows 7

19 Topics

Clearwell Privilege Logs
The documentation for the Clearwell Platform states: Privilege log: Clearwell automatically creates a privilege log of all privileged documents for opposing counsel’s review. Users have the flexibility to select which fields to include in the report, such as document ID, custodian, to, from, subject, title, and reason codes and can produce the report in CSV format. However, we can find nothing in the actual user guides (either administration or reviewer) that indicates just how you go about actually producing this "automatic" privilege log. We have the "reports" feature, but of couse this is not a privilege log and has none of the options described above. Can any one tell us what we are missing or doing wrong? Thanks, KTFAYE
Solved
ktfaye
9 years ago Place eDiscovery Platform
1.6KViews
1like
3Comments
Collection results discrepancy
Hi, I am adding a collection to a case and the total hits and collected items in the collection results of the job log are not the same, and it is saying zero items errored. ie: 14,515 total hits, 14,505 items collected, 0 errors. I would be expecting 10 errors?
tad_17
10 years ago Place eDiscovery Platform
897Views
0likes
3Comments
Searching for terms that contain an apostrophe in Clearwell
I am having difficulty searching for terms that contain an apostrophe in Clearwell. For example, I want to look for the word "fed's" throughout the data set. I know that Clearwell treats an apostrophe as a trim character and will only return the word "fed". Is there a way to return the words that contain the apostrophe or do I need to change how Clearwell handles the apostrophe?
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Rick_McLuckie
10 years ago Place eDiscovery Platform
727Views
0likes
3Comments
Clearwell not processing corrupt email files
Currently using Clearwell eDiscovery Platform version 7.1.5. I added new data to the source data and discovered new files for source and some PST files were corrupt. I replaced the corrupt PST files with files that are fixed and those files are now shown as to be processed in the Manage Sources tab. I then performed the start processing without discovery and now these file sare still shown as "To be processed". How can I get these PST files to process and reflect that in the Manage Sources tab?
Rick_McLuckie
10 years ago Place eDiscovery Platform
609Views
0likes
2Comments
Data Holds Report
We are looking for a comprehensive data hold report that will show the case, custodian, source type and date range, etc. of any data hold. The export doesn't show all information, particularly the date range.
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Donnalyn
11 years ago Place eDiscovery Platform
492Views
0likes
1Comment
Printing to PDF - printing photos
On a case we need to print photos which are attached to emails for court submission. Printing to PDF in version v7.1.2.33.2 How do we get these JPGS, etc. to be available to print on paper?
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Donnalyn
11 years ago Place eDiscovery Platform
534Views
0likes
1Comment
Reviewing only emails between two specific parties
Attorney wants only to see emails between two parties, doesn't want to see all emails sent and received by two custodians. I have a process to do this but it is time consuming and wanted to know if Clearwell has an option in Advanced Search or some other manner of culling just these emails.
Donnalyn
11 years ago Place eDiscovery Platform
435Views
0likes
1Comment
Bates Numbers - Eliminate them
Our client does not want any numbering at all, where do we find the check box for this so we can eliminate this feature in our production?
Solved
Donnalyn
11 years ago Place eDiscovery Platform
639Views
0likes
2Comments
Clearwell - Printing without Page Numbers
I've received a question and can not locate documentation on this that is clear. How can we not have page numbers printed when created an Adobe printout in Clearwell. Thank you.
Solved
Donnalyn
11 years ago Place eDiscovery Platform
552Views
0likes
1Comment
Collecting From PC - Windows Sessions
Hello. Two Windows sessions are established on the target machine when collecting from a Windows PC. One of the sessions is the account the collection task was set to use. It is the second session I'm not able to figure out. Thought it might be one of the Clearwell services but it is not. So I am trying to find the origin of the second account. Thank you.
tmurray1
11 years ago Place eDiscovery Platform
623Views
0likes
2Comments