Report for items reviewed by a reviewer in CA
Hi , I have a requirement to prepare a report on total no of items reviewed, pending and questioned for one employee in compliance accelerator. I checked the inbuilt CA report " Evidence of exchange(internal) review by employee " , but it displays all the columns as "0". Later, I came to know that CA report only displays messages from random sampling and not from immediate or scheduled searches and review. Is there any otherway to get this report?Solved2.1KViews4likes4CommentsCA Random Sampling (Last Sample) Not Progressing
Hello all, This issue started happening a week or so back and we've tried a number of the resolutions available through Symantec's knowledge base that generally work after a restart of the database, Windows updates gets turned back on and restarts the system at 3 AM (during processing) or otherwise and none have kickstarted the Last Sample metric again. The database tblConfig appears to be stuck with Sampling : Status - Started and the date for Sampling : Last Sample remains the same. The odd part is that the Sampling : Last First Pass Sample metric is consistently updated? We've set the thread count lower, changed the cache timeouts, adjusted the Last Sample date back one day, restarted all connected systems but still, the random sampling never seems to start back up again appropriately. The Indexing service on the CA server appears to not be started and has an error when attempting to start - does this tie into the Random Sampling system? Is there any other way to kickstart the Sampling : Last Sample or Random Sampling in general via script or otherwise? Enterprise Vault 9.0.1 Compliance Accelerator 9 Thank you!Solved2.6KViews3likes27CommentsADSynchroniser.exe causing failed logins on CA server
Sometime back I changed the VSA Password and since that time, out security team has been opening events for failed logons for the VSA. It specifically points to the ADSynchroniser.exe on the CA Server. Does anyone have some guidance on what I might have missed. CA is working fine. thanks..Solved905Views2likes8CommentsCustom CA Reports
Hey. The standard CA reports are pretty useful, but I'm wondering it it's possible to create a custom report or modify an existing one. Specifically, I'm inerested in "Monitored IDs by Department". That report only includes messages from random sampling or guaranteed sample searches, but I'd like one that covers scheduled searches as well. I don't need for the report to be visible in the CA console. If there's a database query that returns the desired info, I could transform that into a CSV which would be just fine. Poking around in the database, I haven't been able to make a lot of headway. Any ideas?Solved2.1KViews1like4CommentsAccess to research folder of ex-employee
Hi, One of user needs to access a research folder created by co-worker who already left the company.Even with administrator permission, we are not able to access the role assignment tab to change the permission.As far as I know, only the folder owner can change the permission.But in our case, since the folder owner already left the company, we are left with no option. Is there anyway to achieve this or does this require an enhancement from symantec?Solved2.4KViews1like3CommentsTwo Compliance Accelerator Servers, One Configuration Database?
I called support and was told that our CA configuration was not supported because we have 2 CA servers but only 1 configuration database. Is it true that for for every Compliance Accelerator server there must be a seperate EVCAConfiguration database?Solved2.9KViews1like6CommentsCA 10 Searches do not start
I installed and configured CA 10.0.4. I created a couple searches under the application tab but they are not showing up under the Monitor tab. I created a daily search with a schedule and it hasn't done anything. Io also created an immediate search to search for everything from 2013 and after I submitted the search it didn't start and I'm unable to find any searches under the monitor tab. Not sure what I could be missing... I'm also unable to delete the searches.Solved1KViews1like1CommentReconfigure CA/DA after moving CA\DA database to new hardware.
Hi All, Need your expert advice i am planning to move my CA\DA Journaling Database to new SQL server and i want to plan for re-configuration of the EV application side. Below is what i have a high level plan 1) Move SQL DB to new server (this will be done by my DBA team) 2) Follow How to move the Enterprise Vault (EV) SQL databases http://www.symantec.com/docs/TECH35744 3) Follow How to modify the configuration files after moving the Symantec Compliance Accelerator http://www.symantec.com/business/support/index?page=content&id=TECH51129 Please let me know if this plan on paper looks fine.Solved1.6KViews1like3Comments