Backup exec remote agent service stuck in stopping state.
I have face the below issue many times. Operating systame - Windows 2008 or Windows 2008 R2. Backup Exec 2012 having SP 3 installed. Most of the time when we restart the backup exec services, that time "Backup exec remote agent service" get stuck in stopping state. And in this stage we fail to stop and then start the service. Even taskkill command also desen't work to kill the beremote.exe process. And in this situation every time we require to reboot the server and then we found all backup exec services in running state properly. Does any one have solution on this? Regards, Santosh Pawar.1.3KViews1like4Comments
SSR 2013 - ReFS support, when?
When is SSR 2013 Server Edition going to support volumes formatted as ReFS for full/incremental recovery points? BTW the discussion creation form doesn't include "Windows Server 2012" in the dropdown list of Operating systems, only Server 2003 and 2008 is there.478Views0likes4Comments
NDMP error 99
Hi, Since fewdays, I have some trouble on my NDMP backups. My backup selection is shared between many streams. All full backup are OK, but some of incr backup failswith status 99. Apparently, the level 0 dump is post-dated, and I have this error : "Aborting the incremental dump of level (1) because the snapshot specified for this backup is older than the one used in the previous dump." 14/02/2016 22:36:37 - connecting 14/02/2016 22:36:37 - connected; connect time: 00:00:00 14/02/2016 22:36:38 - mounting CAD126 14/02/2016 22:38:15 - Info bptm(pid=17364) media id CAD126 mounted on drive index 2, drivepath nrst1a, drivename HP.ULTRIUM5-SCSI.002, copy 1 14/02/2016 22:38:15 - mounted; mount time: 00:01:37 14/02/2016 22:38:20 - Info ndmpagent(pid=18976) bstou103: SCSI: TAPE READ: short read for nrst1a 14/02/2016 22:38:21 - positioning CAD126 to file 44 14/02/2016 22:39:35 - Info ndmpagent(pid=18976) bstou103: DUMP: creating "/vol/volpoles/../snapshot_ for_backup.3112" snapshot. 14/02/2016 22:39:35 - positioned CAD126; position time: 00:01:14 14/02/2016 22:39:35 - begin writing 14/02/2016 22:39:37 - Info ndmpagent(pid=18976) bstou103: DUMP: Using subtree dump 14/02/2016 22:39:51 - Info ndmpagent(pid=18976) bstou103: DUMP: Date of this level 1 dump snapshot: Sun Feb 14 22:40:46 2016. 14/02/2016 22:39:52 - Info ndmpagent(pid=18976) bstou103: DUMP: Date of last level 0 dump: Tue Jan 19 04:14:07 2038. 14/02/2016 22:39:52 - Error ndmpagent(pid=18976) bstou103: DUMP: Aborting the incremental dump of level (1) because the snapshot specified for this backup is older than the one used in the previous dump. 14/02/2016 22:39:52 - Error ndmpagent(pid=18976) bstou103: DUMP: Dump failed to initialize. 14/02/2016 22:39:53 - Error ndmpagent(pid=18976) bstou103: DUMP: DUMP IS ABORTED 14/02/2016 22:39:54 - Info ndmpagent(pid=18976) bstou103: DUMP: Deleting "/vol/volpoles/../snapshot_ for_backup.3112" snapshot. 14/02/2016 22:39:56 - Error ndmpagent(pid=18976) bstou103: DATA: Operation terminated: EVENT: INTERNAL ERROR (for /vol/volpoles/qtpoles/PRP/ SERIS) 14/02/2016 22:39:56 - Error ndmpagent(pid=18976) NDMP backup failed, path = /vol/volpoles/qtpoles/PRP/ SERIS 14/02/2016 22:39:57 - Error bptm(pid=17364) none of the NDMP backups for client bstou103 completed successfully 14/02/2016 22:40:23 - Info bptm(pid=17364) EXITING with status 99 <---------- 14/02/2016 22:40:24 - end writing; write time: 00:00:49 NDMP backup failure(99) Any idea ? My version is 7.5.0.4 Thanks !Solved4.6KViews0likes22Comments
Backup Jobs are getting failed with V-79-57344-41488 - Due to one or more errors in \\server\E:, this backup cannot be used for conversion to virtual machines, Simplified Disaster Recovery (SDR), or a complete online restore.
Hello All, We are using Backup Exec 2014 SP2 In a Windows 2012 R2 server as a media server and taking backups of the Clients through Remote agent. Few are windows 2008 server and one of them is Windows 2012 R2 server. The issue started with the Win2012 R2 remote agent while backing up the backup is getting failed for the drives with the above mentioned error.The files are normal flat files. Media Server : Windows 2012 R2 64 bit Remote Agent : Windows 2012 R2 64 bit I have tried to take backup of those problematic folder through WIndows server backup however it got successful in that case. The account which we are using for taking backup is domain user however its been added to remote agents local admin too.But no luck. Would appreciate if any wrokariound or solution can be provided except asking for upgrade it to BE 15 ;) .Solved17KViews0likes10Comments
Catalogue jobs failed - data inconsistent on each tape?? V-79-57344-33994
Hello, i haveto restore an old backup (created with backup exec 10 i guess). For this restore i use Backup Exec 2010 R3 on Server 2008 R2. There are no entries for this backup in the catalog. So i loaded all tapes for this backup (20x LTO4 containing one backup) in my 24-Slot loader and inventorized them. After that i created catalogue jobs for each tape, starting with the first one. After 2 hours and about 800gb data the job on tape 1 failed with the error (translated): V-79-57344-33994 - Data read from media is not consistent. All other tapes failed with the same error. I can browse the data of the first tape and restore some of the items (others have a red cross). All other tapes are not in the catalogue, so i cant browse them. What i tried: * cleaning drive * checking statistic data for all tapes (0 errors) * Under BE Options > catalogue > disabled request all media in a row (translated) * enabled debugging May the first tape be broken? Is there a possibility to check the contents of all other tapes? I'm doing something wrong? Thanks for your help Andreas Debugging log for a catalogue job: [...] skipped loading tape [0984] 11/19/13 12:22:37 [tpfmt] - Current media tape header was written by "NetVault Domain". [0984] 11/19/13 12:22:37 [tpfmt] - OSF: Got tape one during slow cat. Continuing = false. [0984] 11/19/13 12:22:37 [tpfmt] - TpRead( ): [0984] 11/19/13 12:22:37 [tpfmt] - Error = 0 Req = 65536 Got = 65536 [0984] 11/19/13 12:22:37 [tpfmt] - ReadThisSet( cur_fmt=0 ) [0984] 11/19/13 12:22:37 [tpfmt] - Set 1 was written by version 1.0. [0984] 11/19/13 12:22:37 [tpfmt] - F40_MoveNextDBLK: Proceed -- Assuming this is a DBLK header, but we were expecting a stream. [0984] 11/19/13 12:22:37 [tpfmt] - Recalculation of LBAs disabled for slow catalog of set. [0984] 11/19/13 12:22:37 [tpfmt] - OSF: Found first or lowest known set. runningBSnum = 1. bset num = 1. Continuing = false. [0984] 11/19/13 12:22:37 [tpfmt] - ReadThisSet() return=0x00000000 [0984] 11/19/13 12:22:37 [tpfmt] - Current VCB: ID = 4cdbeb8b Seq = 1 Set = 1 [0984] 11/19/13 12:22:37 [tpfmt] - PositionAtSet( ): TF Msg = b [0984] 11/19/13 12:22:37 [tpfmt] - UI Msg = 8002 [0984] 11/19/13 12:22:37 [tpfmt] - HARDWARE COMPRESSION ===> Compression is configurable. [0984] 11/19/13 12:22:37 [tpfmt] - HARDWARE ENCRYPTION ===> Encryption is supported. [0984] 11/19/13 12:22:37 [tpfmt] - GET_DRV_INF: bsize = 32768 [0984] 11/19/13 12:22:37 [tpfmt] - GET_DRV_INF: preferredBlockSize = 65536 [0984] 11/19/13 12:22:37 [tpfmt] - End of TF_OpenSet: Ret_val = 0x00000000 Buffs = 10 HiWater = 0 [0984] 11/19/13 12:22:37 [tpfmt] - TF read xfer time = 0 seconds. [0984] 11/19/13 12:22:37 [tpfmt] - AbortRead( ) [0984] 11/19/13 12:22:37 [tpfmt] - TF_CloseSet [0984] 11/19/13 12:22:37 [tpfmt] - TF_OpenSet( ) [0984] 11/19/13 12:22:37 [tpfmt] - Requested Set: ID = 4cdbeb8b Seq = 1 Set = 2 [0984] 11/19/13 12:22:37 [tpfmt] - Current VCB: ID = 4cdbeb8b Seq = 1 Set = 1 [0984] 11/19/13 12:22:37 [tpfmt] - GotoBckUpSet( desired=2, this=1 ) [0984] 11/19/13 12:22:37 [tpfmt] - state 0, 1 sets to go [0984] 11/19/13 12:22:37 [tpfmt] - state 1, 1 sets to go [0984] 11/19/13 12:22:37 [tpfmt] - MoveNextSet( cur_fmt=0 ) [0984] 11/19/13 12:22:37 [tpfmt] - MoveFileMarks( 1 ) [0984] 11/19/13 12:22:37 [tpfmt] - TpReadEndSet( ): [0744] 11/19/13 12:22:38 [server] - Updating status for: 'Katalogisieren 00031' (0x8 0x0) [0744] 11/19/13 12:22:38 [server] - Status for: 'Katalogisieren 00031' updated [0984] 11/19/13 12:23:16 [tpfmt] - MoveFileMarks( ) return=0x00000000 [0984] 11/19/13 12:23:16 [tpfmt] - MoveNextSet() return=0xE00084CA [0984] 11/19/13 12:23:16 [tpfmt] - GotoBckUpSet( ) return=0xE00084CA [0984] 11/19/13 12:23:16 [tpfmt] - FreeFormatEnv( cur_fmt=0 ) [0984] 11/19/13 12:23:16 [tpfmt] - End of TF_OpenSet: Ret_val = 0xE00084CA Buffs = 10 HiWater = 0 [0984] 11/19/13 12:23:16 [tpfmt] - TF_CloseSet [0984] 11/19/13 12:23:16 [tpfmt] - Error detected [0984] 11/19/13 12:23:16 [tpfmt] - FreeFormatEnv( cur_fmt=65535 ) [0984] 11/19/13 12:23:16 [tpfmt] - Setting rewind flag to true for older device. This will likely degrade the performance of the current job. [...] skipped unloading tapeSolved2.4KViews0likes4Comments
snapshot error encountered (156)
Hello Friends, i am facing an issue in VMWare VSphereBackup issue with the error code snampshot error encountered - 156. Master Server :- 7.6.1.1 / Windows 2008 Enterprise 64 bit Media Server:- 7.6.1.1/Red Hat Linux VMWare : - VMWare VSphere 6.0 Job Details: - 5/25/2016 1:31:05 PM - Info nbjm(pid=6932) starting backup job (jobid=872704) for client pbad-vc, policy VMWare-vCenter, schedule Daily 5/25/2016 1:31:05 PM - Info nbjm(pid=6932) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=872704, request id:{02BE2026-FC59-47A1-A179-F4F9CA96A5E3}) 5/25/2016 1:31:05 PM - requesting resource pbad_fsmedia_Dedup_STU 5/25/2016 1:31:05 PM - requesting resource pbad-netbackup.pbad.sbg.com.sa.NBU_CLIENT.MAXJOBS.pbad-vc 5/25/2016 1:31:05 PM - requesting resource pbad-netbackup.pbad.sbg.com.sa.NBU_POLICY.MAXJOBS.VMWare-vCenter 5/25/2016 1:31:05 PM - granted resource pbad-netbackup.pbad.sbg.com.sa.NBU_CLIENT.MAXJOBS.pbad-vc 5/25/2016 1:31:05 PM - granted resource pbad-netbackup.pbad.sbg.com.sa.NBU_POLICY.MAXJOBS.VMWare-vCenter 5/25/2016 1:31:05 PM - granted resource MediaID=@aaaay;DiskVolume=PureDiskVolume;DiskPool=pbad_fsmedia_Dedup_Pool;Path=PureDiskVolume;StorageServer=pbad-fsmedia.pbad.sbg.com.sa;MediaServer=pbad-fsmedia.pbad.sbg.com.sa 5/25/2016 1:31:05 PM - granted resource pbad_fsmedia_Dedup_STU 5/25/2016 1:31:05 PM - estimated 0 Kbytes needed 5/25/2016 1:31:05 PM - begin Parent Job 5/25/2016 1:31:05 PM - begin VMware, Start Notify Script 5/25/2016 1:31:05 PM - started 5/25/2016 1:31:06 PM - Info RUNCMD(pid=15444) started 5/25/2016 1:31:07 PM - Info RUNCMD(pid=15444) exiting with status: 0 Status 0 5/25/2016 1:31:07 PM - end VMware, Start Notify Script; elapsed time: 0:00:02 5/25/2016 1:31:07 PM - begin VMware, Step By Condition Status 0 5/25/2016 1:31:07 PM - end VMware, Step By Condition; elapsed time: 0:00:00 5/25/2016 1:31:07 PM - begin VMware, Read File List Status 0 5/25/2016 1:31:07 PM - end VMware, Read File List; elapsed time: 0:00:00 5/25/2016 1:31:07 PM - begin VMware, Create Snapshot 5/25/2016 1:31:08 PM - started process bpbrm (12023) 5/25/2016 1:33:57 PM - end writing Status 156 5/25/2016 1:33:57 PM - end VMware, Create Snapshot; elapsed time: 0:02:50 5/25/2016 1:33:57 PM - begin VMware, Stop On Error Status 0 5/25/2016 1:33:57 PM - end VMware, Stop On Error; elapsed time: 0:00:00 5/25/2016 1:33:57 PM - begin VMware, Delete Snapshot 5/25/2016 1:33:59 PM - started process bpbrm (13061) 5/25/2016 1:34:01 PM - end writing Status 4207 5/25/2016 1:34:01 PM - end VMware, Delete Snapshot; elapsed time: 0:00:04 5/25/2016 1:34:01 PM - begin VMware, End Notify Script 5/25/2016 1:49:44 PM - Info bpbrm(pid=12023) pbad-vc is the host to backup data from 5/25/2016 1:49:44 PM - Info bpbrm(pid=12023) reading file list for client 5/25/2016 1:49:44 PM - Info bpbrm(pid=12023) start bpfis on client 5/25/2016 1:49:46 PM - Info bpbrm(pid=12023) Starting create snapshot processing 5/25/2016 1:49:48 PM - Info bpfis(pid=12029) Backup started 5/25/2016 1:49:48 PM - snapshot backup of client pbad-vc using method VMware_v2 5/25/2016 1:49:52 PM - Info bpbrm(pid=12023) INF - vmwareLogger: ChangeTracking not supported 5/25/2016 1:52:31 PM - Critical bpbrm(pid=12023) from client pbad-vc: FTL - VMware_freeze: VIXAPI freeze (VMware snapshot) failed with -1: Unrecognized error 5/25/2016 1:52:31 PM - Critical bpbrm(pid=12023) from client pbad-vc: FTL - VMware error received: The operation is not allowed in the current state. 5/25/2016 1:52:31 PM - Critical bpbrm(pid=12023) from client pbad-vc: FTL - vfm_freeze: method: VMware_v2, type: FIM, function: VMware_v2_freeze 5/25/2016 1:52:31 PM - Critical bpbrm(pid=12023) from client pbad-vc: FTL - 5/25/2016 1:52:31 PM - Critical bpbrm(pid=12023) from client pbad-vc: FTL - vfm_freeze: method: VMware_v2, type: FIM, function: VMware_v2_freeze 5/25/2016 1:52:32 PM - Critical bpbrm(pid=12023) from client pbad-vc: FTL - 5/25/2016 1:52:32 PM - Critical bpbrm(pid=12023) from client pbad-vc: FTL - snapshot processing failed, status 156 5/25/2016 1:52:32 PM - Critical bpbrm(pid=12023) from client pbad-vc: FTL - snapshot creation failed, status 156 5/25/2016 1:52:32 PM - Warning bpbrm(pid=12023) from client pbad-vc: WRN - ALL_LOCAL_DRIVES is not frozen 5/25/2016 1:52:32 PM - Info bpfis(pid=12029) done. status: 156 5/25/2016 1:52:32 PM - end VMware, End Notify Script; elapsed time: 0:18:31 5/25/2016 1:52:32 PM - Info bpfis(pid=12029) done. status: 156: snapshot error encountered 5/25/2016 1:52:35 PM - Info bpbrm(pid=13061) Starting delete snapshot processing 5/25/2016 1:52:35 PM - Info bpfis(pid=13065) Backup started 5/25/2016 1:52:35 PM - Critical bpbrm(pid=13061) from client pbad-vc: cannot open /usr/openv/netbackup/online_util/fi_cntl/bpfis.fim.pbad-vc_1464172265.1.0 5/25/2016 1:52:35 PM - Info bpfis(pid=13065) done. status: 4207 5/25/2016 1:52:35 PM - end Parent Job; elapsed time: 0:21:30 5/25/2016 1:52:35 PM - Info bpfis(pid=13065) done. status: 4207: Could not fetch snapshot metadata or state files 5/25/2016 1:34:01 PM - Info RUNCMD(pid=4756) started 5/25/2016 1:34:02 PM - Info RUNCMD(pid=4756) exiting with status: 0 Status 0 5/25/2016 1:34:02 PM - end Parent Job; elapsed time: 0:02:57 Status 156 5/25/2016 1:34:02 PM - end Parent Job; elapsed time: 0:02:57 5/25/2016 1:49:44 PM - Info bpbrm(pid=12023) pbad-vc is the host to backup data from 5/25/2016 1:49:44 PM - Info bpbrm(pid=12023) reading file list for client 5/25/2016 1:49:44 PM - Info bpbrm(pid=12023) start bpfis on client 5/25/2016 1:49:46 PM - Info bpbrm(pid=12023) Starting create snapshot processing 5/25/2016 1:49:48 PM - Info bpfis(pid=12029) Backup started 5/25/2016 1:49:48 PM - snapshot backup of client pbad-vc using method VMware_v2 5/25/2016 1:49:52 PM - Info bpbrm(pid=12023) INF - vmwareLogger: ChangeTracking not supported 5/25/2016 1:52:31 PM - Critical bpbrm(pid=12023) from client pbad-vc: FTL - VMware_freeze: VIXAPI freeze (VMware snapshot) failed with -1: Unrecognized error 5/25/2016 1:52:31 PM - Critical bpbrm(pid=12023) from client pbad-vc: FTL - VMware error received: The operation is not allowed in the current state. 5/25/2016 1:52:31 PM - Critical bpbrm(pid=12023) from client pbad-vc: FTL - vfm_freeze: method: VMware_v2, type: FIM, function: VMware_v2_freeze 5/25/2016 1:52:31 PM - Critical bpbrm(pid=12023) from client pbad-vc: FTL - 5/25/2016 1:52:31 PM - Critical bpbrm(pid=12023) from client pbad-vc: FTL - vfm_freeze: method: VMware_v2, type: FIM, function: VMware_v2_freeze 5/25/2016 1:52:32 PM - Critical bpbrm(pid=12023) from client pbad-vc: FTL - 5/25/2016 1:52:32 PM - Critical bpbrm(pid=12023) from client pbad-vc: FTL - snapshot processing failed, status 156 5/25/2016 1:52:32 PM - Critical bpbrm(pid=12023) from client pbad-vc: FTL - snapshot creation failed, status 156 5/25/2016 1:52:32 PM - Warning bpbrm(pid=12023) from client pbad-vc: WRN - ALL_LOCAL_DRIVES is not frozen 5/25/2016 1:52:32 PM - Info bpfis(pid=12029) done. status: 156 5/25/2016 1:52:32 PM - end operation 5/25/2016 1:52:32 PM - Info bpfis(pid=12029) done. status: 156: snapshot error encountered 5/25/2016 1:52:35 PM - Info bpbrm(pid=13061) Starting delete snapshot processing 5/25/2016 1:52:35 PM - Info bpfis(pid=13065) Backup started 5/25/2016 1:52:35 PM - Critical bpbrm(pid=13061) from client pbad-vc: cannot open /usr/openv/netbackup/online_util/fi_cntl/bpfis.fim.pbad-vc_1464172265.1.0 5/25/2016 1:52:35 PM - Info bpfis(pid=13065) done. status: 4207 5/25/2016 1:52:35 PM - end operation 5/25/2016 1:52:35 PM - Info bpfis(pid=13065) done. status: 4207: Could not fetch snapshot metadata or state files snapshot error encountered (156) Please help me to resolve the above issue.Solved8.4KViews1like24CommentsRestore full folder with permissions to another location
Hello Windows client , drive c:\ have two folders - test1 and test2 . Test2 folder have file aa.txt I want to restore folder test2 with all related folders and files and with same permissions to c:\restore. I expect to find c:restore\test2\aa.txt , but found c:\restore\aa.txt The only way to achive what I want is to restore both folders to c:\restore and than remove folder test1 Is there a easy way to do that ? Regards Asher2.7KViews0likes10Comments
Ready; No idle devices are available
I'm new to Symantec Backup Exec as I've taken over the duties of someone else that left the company. The problem that I'm having is I can't get Backup Exec to backup anything, not to tape, not to a shared drive, etc.. Logically I would have thought the issue was that the previous employee had used his account for all Symantec functions, I was able to change his account information for all the services and the connection to the server. Everything appears to be fine, I'm able to do a Test Run without any problems but when I go to do a backup I don't receive any alerts I just get a message that says "Ready; No Idle devices are available". Same result no matter where I try to backup to. Anyone seen this before, have any suggestions of how I can fix it? We're using Backup Exec 2012 S1a. Thanks28KViews1like11Comments
Backup exec remote agent service stuck in stopping state.
I have face the below issue many times. Operating systame - Windows 2008 or Windows 2008 R2. Backup Exec 2012 having SP 3 installed. Most of the time when we restart the backup exec services, that time "Backup exec remote agent service" get stuck in stopping state. And in this stage we fail to stop and then start the service. Even taskkill command also desen't work to kill the beremote.exe process. And in this situation every time we require to reboot the server and then we found all backup exec services in running state properly. Does any one have solution on this? Regards, Santosh Pawar.
Restore full folder with permissions to another location
Hello Windows client , drive c:\ have two folders - test1 and test2 . Test2 folder have file aa.txt I want to restore folder test2 with all related folders and files and with same permissions to c:\restore. I expect to find c:restore\test2\aa.txt , but found c:\restore\aa.txt The only way to achive what I want is to restore both folders to c:\restore and than remove folder test1 Is there a easy way to do that ? Regards AsherReady; No idle devices are available
I'm new to Symantec Backup Exec as I've taken over the duties of someone else that left the company. The problem that I'm having is I can't get Backup Exec to backup anything, not to tape, not to a shared drive, etc.. Logically I would have thought the issue was that the previous employee had used his account for all Symantec functions, I was able to change his account information for all the services and the connection to the server. Everything appears to be fine, I'm able to do a Test Run without any problems but when I go to do a backup I don't receive any alerts I just get a message that says "Ready; No Idle devices are available". Same result no matter where I try to backup to. Anyone seen this before, have any suggestions of how I can fix it? We're using Backup Exec 2012 S1a. Thanks