Full server Restore Fails
I have a Production server (HP ProLiant DL360 G9, RAID 50, 2.1TB SAS, Windows Server 2016 Standard, Sql Server 2017 Standard) and I try to use SDR to restore this to another Backup Server (HP ProLiant DL360 G9, RAID 50, 3.9TB SAS), My backup medium is a Quantum LTO-4 tape drive attached to the production server. I have ensured that my backup has the Simplified Disaster Recovery status and downloaded the SDR disc from the "Configuration and Settings > Create Disaster Recovery Disc" menu, When I use the disc, it connects to my network, finds the backup exec server, identifies the SDR backup and then begins the restore smoothly without issue, When the restore finishes and I go to reboot the Restored server, it gets through the UEFI BIOS stage and then shows "No bootable device found", I have tried the restore twice, once allowing the software to configure the storage leaving roughly 1.8TB unconfigured and once reconfiguring the storage manually to make use of the whole disk. On further inspection using the SDR disc and DiskPart I find that the drives are not set as bootable and the boot and system sectors do not show as boot or system as they do in diskpart on the production server. When booting with a Windows Server 2016 disc and attempting BOOTREC /FixMBR, /FixBoot and /RebuildBCD nothing happens and /RebuildBCD shows "Operating systems found:0" I have attached the SDR logs from the restore of the server and some images of the not bootable and diskpart. I've updated the ADK to the right version, Updated backup exec to version 22.2 and made a backup and sdr disc from 22.2, tried with a different USB and nothing seems to work, I have been on case with Veritas support since 29th February 2024 and they just keep asking me if the SDR disc boots and consistently trying to downgrade the case severity (I now realise after 12 years that backup exec wont restore my servers quite scary for me). I once had similar issues with the support and found someone who could help in the forums, so hoping that lightning strikes twice.529Views0likes2Commentsuninstall IT management suite how to
How to uninstall thge IT management solution? I have opened Symanetc instalaltion manager, uninstalled VSR 21 management solution. IT Management suit could not be uninstaleld form there Then I went to the control panel and uninstalled Symantec platform and solution. however, there are still a lot of folders related to IT suiote in program files, and there are still many altiris services in services.msc. How to get rid of all this stuff?2.7KViews0likes15CommentsSystem Recovery 21 - Connecting to S3
Hi I am trying to backup to S3 (Wasabi) but having no luck. I am following the instructions in the link below: https://www.veritas.com/support/en_US/article.100044854 I have created the instance (see attached image), but no matter what combination I put in for server name etc, I cannot get it to connect\show the buckets. Has anyone managed to get this going? Any help appreciated Thanks MarkSolved1KViews0likes2CommentsCentralised Management without VSR-MS
As annouced today VSR 21.3 has discontinued support for VSR-MS.:smileysurprised: Who does Veritas think should one centrally manage 150+ clients in 100+ different locations? :smileysad: SR Monitor might help with monitoring, but definitly not with policies and settings! And how to migrate all does centrally managed jobs to locally managed jobs?!:smileyfrustrated:2.2KViews2likes5CommentsInsufficient disk space - stop on command files execution
Hi, We are using command files option to delete backup's files in the folder on few servers We have few USB disks for each backup, switched every day, and we cannot use Veritas/Symantec to keep only 1 copy of backup because backup is covering about 90% disk space and Veritas require space for 2 backup to keep 1 backup. So we are using .bat file with command: But when backup startting, it stucks on not enought space info. I have to click on "cancel" and command file is ececuting and backup starting. My command file settings: What I'm doing wrong? Problem is on the old Symentec revovery, but the same problem is on new Veritas 21.3 on another server779Views0likes1CommentSystem recovery E-Mail notifcation
I use system recovery version 21. If I want to sent an e-mail notification to more than one recipient only the last e-mail-adress get the notification. I separate the adresses with "; " what i have to do to that everybody get the e-mail? Who can help me? Thanks a lot770Views0likes1CommentRun Driver Validation - VXCRYPTO_7.dll is missing
Hi all, I am just curios if somebody was dealing with the same issue: When I run Run Driver Validation for Veritas System Recovery Disk I am facing this error output: ''The program can't start becuase VXCRYPTO_7.dll is missing from your computer. Try reinstalling the program to fix this problem.' However, Recovery job/Restore works fine, just validation part is failing Thanks for reactions.Solved1.4KViews0likes3CommentsRESTApi for Veritas System Recovery 20.3
We'd like to use the RESTApi for Veritas System Recovery 20.3, which does require a certificate configuration. According to the documentation https://www.veritas.com/content/support/en_US/doc/38007533-139298167-0/v139884843-139298167 we'd need to run InstallWebAPI.exe and bind a certificate. All certificates failed to bind. Just with error message "Certificate Binding Failed" We've testet crt, pem, pfx formats, with and without private keys.... We've tried wildcard and certificates for a single host.... We've tried with and without certificate chain.... We've tried to use certificate store Cert:\CurrentUser\My\47AAE2FCC8BCC6E0FDA8C23E4B41C13430116ECE ------------------------------------ PS C:\Program Files\Veritas\Veritas System Recovery\Agent> .\InstallWebAPI.exe -vvv Operation to be done : 1. Bind certificate 2. View Certificate 3. Unbind Certificate 1 Enter the Certificate name with the full path : c:\_cert\cert.cer Certificate Binding Failed Wish to continue (Y/N) : n Exiting the application -------------------------------------- None of this worked. The documentation is not specific enough which certificate format or how to get this going. Any idea?1.1KViews0likes2CommentsVSR Management Solution Unable To Create Policy - 404 Not Found Error
Hi all, I have installed on my VM (Windows Server 2016) VSR Management Solution 21 and now I would like to create some backup policies to centrally manage backup. However, I am not able to create any backup policy - when I click on "create" string I got this error message - 404 Not Found We are sorry but we could not find what you were looking for - see attached picture 1. I have no idea what is wrong and how to troubleshoot this issue. It is completely weird as I am able to add new client computers to MS and I can deploy VSR plug in to client computers. Do you have any suggestion what to check? Could it be an issue with the database server? Should I apply NFR license for example? Are there any associated logs? Thanks for any help.Solved2.1KViews0likes7CommentsVSR Management Solution 21 Trial software
Hi there, I would like to ask you if there is possibility to download and try VSR Management Solution. On the download page I am not sure if there is VSR-MS trial software, there is only a tool for upgrading existing MS - VSR 21.2 + PLXML FILE - For Existing VSR Management Solution 21 Customers who wish to Upgrade to VSR 21.2 - see attached picture 1 To sum up, is there any possibility to download a trial version of VSR-MS? Thanks in advance for your helpSolved1.7KViews0likes5Comments