Cannot add Microsoft hyper-v host - connection state closed error
Using Veritas backup exec on Vmware i am unable to add my microsoft hyper-v host server in backup exec . the error message displayed is Cannot insert a resource container - DataAccessBEServer ResourceContainer_Insert: ExecuteReader requires an open and available Connection. The connection's current state is closed. Please Help!4.7KViews0likes7CommentsSOLVED: BE VirtFile.sys Preventing Re-Installation
Hi all, SUMMARY: PS C:\Windows\system32> fltmc Filter Name Num Instances Altitude Frame ------------------------------ ------------- ------------ ----- FsDepends 8 407000 0 WdFilter 8 328010 0 VirtFile 3 280700 0 storqosflt 1 244000 0 wcifs 0 189900 0 CldFlt 0 180451 0 FileCrypt 0 141100 0 luafv 1 135000 0 npsvctrig 1 46000 0 Wof 1 40700 0 and trying to remove virtfile.sys: PS C:\Windows\system32> fltmc unload VirtFile Unload failed with error: 0x801f0010 Do not detach the filter from the volume at this time. I've got BE 21.2 R2 - but because it's a charity license (technically an NFR), there's no support, despite having a valid license slf. I've been using BE 20.x and 21.x for about a year now for this charity on a Windows 2019 box. All was fine until last month when backups would get stuck as Queued. They could stay queued for weeks! I'm a volunteer and the only admin. Pretty desperate for help. I had previously tried everything to get jobs to actually run, including updating to 21.2 from 21.0. I didn't see any activity on any storage, and just to be sure, I added new USB storage and tried a new job to there = still queued forever. The update to 21.2 (r2 1900) failed and it rolled back. I restarted, and tried again and it did update. But still, no backups would run, they'd just stay queued. So I tried an uninstall - which failed. After that I couldn't even launch BE. I've been trying to re-install since them without any luck. I can't even get the agent to install on this server. + 06-02-2021,12:42:15 : RAWS_SetLdsVffLogging - Failed to set the registry value 'SYSTEM\CurrentControlSet\Services\VirtFile\Parameters' - [Max Log Entry]=0. Ensure this value is manually set. - Error code 5: Access is denied. + 06-02-2021,12:42:20 : RAWS_SetLdsVffLogging - Failed to set the registry value 'SYSTEM\CurrentControlSet\Services\VirtFile\Parameters' - [Max Log Entry]=0. Ensure this value is manually set. - Error code 5: Access is denied. + 06-02-2021,12:42:25 : RAWS_SetLdsVffLogging - Failed to set the registry value 'SYSTEM\CurrentControlSet\Services\VirtFile\Parameters' - [Enable Logging]=0. Ensure this value is manually set. - Error code 5: Access is denied. I've taken ownership of hklm\system\currentcontrolset\serves\virtfile, but I cannot delete that key, I assume because virtfile.sys is running and that appears to have something to do with the lockdown service. Beyond that, I'm lost (as if you couldn't tell).... Any guidance would be greatly appreciated. I cannot open a case with support because it's a charity license. ThanksSolved4.7KViews0likes3CommentsBackup fails with error E00084AF
Backup fails with this error "The directory or file was not found, or could not ba accessed" This is happening for multiple directories. Directories exist and are accessible via Windows Explorer and the selection screen in Backup Exec. Veritas Support have no idea and just keep asking for new job logs and VQA reports. Any ideas?4.3KViews0likes10CommentsBackup exex is unable to communicate with LTO autoloader.
Since my last post was marked as spam and any queries to get it unmarked as such are ignored I'll repost it. Hi all. Server 2019 OS (Updated) HP P212 HBA (None Raid) Single MSL2024 connected via external connector, nothing via the internal. HP LTO5 SAS Drive I've hit a small issue in that Backup Exec can't communicate with my HP Autoloader. Fresh install of Windows and BE up to latest version shows this in the adamm.log **************************** LOG FILE************************* [05764] 01/12/20 16:47:39.276 [StorageManager::RemoveUnusedLocalDisksFromDB] Results: 0 non-present unconfigured local disks were deleted 0 local disk parent objects with no local disks were deleted [07068] 01/12/20 16:47:46.228 DeviceIo: Discover: serialize mode_sense FAILED, lib=(0,5,0), serial="MXA050Z3WP" [07068] 01/12/20 16:47:46.260 DeviceIo Discovery - end [07068] 01/12/20 16:47:46.260 DeviceIo Devices: Scsi Address Prt :Bus :Tar :Lun Attributes ------------------- ------------------------------------------------------------------------------- 0003:0000:0004:0000 DeviceIo[01]: "HP Ultrium 5-SCSI HUJ7439GCF", Cert=Y, "\\.\Tape2147483646" 0003:0000:0005:0000 DeviceIo[02]: "HP MSL G3 Series MXA050Z3WP", Cert=N, "\\.\Changer0" ------------------- ------------------------------------------------------------------------------- [07068] 01/12/20 16:47:46.260 PnP Device Paths: Scsi Address Prt :Bus :Tar :Lun Device Path ----------------------------------- --------------------------------------------------------------- 00000003:00000000:00000004:00000000 \\?\scsi#sequential&ven_hp&prod_ultrium_5-scsi#7&74514f4&0&000400#{53f5630b-b6bf-11d0-94f2-00a0c91efb8b} ----------------------------------- --------------------------------------------------------------- [07068] 01/12/20 16:47:46.260 Read Device Inquiries - start [07068] 01/12/20 16:47:46.276 Backup Exec was unable to initialize and communicate with the device [HP MSL G3 Series 6.10] (The system cannot find the path specified.). Click the link below for more information on how to diagnose the problem. **************************** LOG FILE END************************* Windows can see the autoloader and tape drive just fine. If I leave BE discovering services for long enough, I get this in the adamm.log and then it shows up as "online" but it doesn't work as an endpoint. **************************** LOG FILE ************************* 0003:0000:0004:0000 Device Name "\\.\Tape2147483646" Secondary Name "\\?\scsi#sequential&ven_hp&prod_ultrium_5-scsi#7&74514f4&0&000400#{53f5630b-b6bf-11d0-94f2-00a0c91efb8b}" Primary Inquiry "HP Ultrium 5-SCSI Z6MW" Serial Number "HP Ultrium 5-SCSI HUJ7439GCF" Device Flags UMD, SCSI, SN(TYPE 0) Device State 3, Online Device IDs 1050, {011D99CC-5C32-417E-9A50-8E951DD0CA8F} Device Name "Tape drive 0001" Device Type 134283265, "LTO 64K (64K,10,0,E,HU)" Device Features 0x005BFA7F: PB,SFB,SRB,WFM,SFF,SRM,PEOD,EL,LU,E,SBS,DC,SDC,TA,HU,RR,W,EN Device Element 0, 0 Device Block Limits 512 min, 65536 max Device Hard Errors 0 write, 0 read Device Soft Errors 0 write, 0 read 0003:0000:0005:0000 Device Name "\\.\Changer0" Primary Inquiry "HP MSL G3 Series 6.10" Serial Number "HP MSL G3 Series MXA050Z3WP" Device Flags UMD, SN(TYPE 0) Device State 3, Online Device IDs 1052, {F0F6BDE3-5E47-4517-9E9D-57967B73A29E} Device Name "Robotic library 0001" Device Type 2131755008, "CHANGER FS=1" Device Features 0x00026000: RMP,RRD,SMCE 1st Slot Number 1 Number Of Slots 0 Portal Slots 0 Import/Export Manual Drives 0 0003:0000:0005:0000 Device Name "\\.\Changer0" Primary Inquiry "HP MSL G3 Series 6.10" Serial Number "HP MSL G3 Series MXA050Z3WP" Device Flags UMD, SN(TYPE 0) Device State 3, Online Device IDs 1052, {F0F6BDE3-5E47-4517-9E9D-57967B73A29E} Device Name "Robotic library 0001" Device Type 2131755008, "CHANGER FS=1" Device Features 0x00026000: RMP,RRD,SMCE 1st Slot Number 1 Number Of Slots 0 Portal Slots 0 Import/Export Manual Drives 0 **************************** LOG FILE END************************* Any advice?Solved3.7KViews0likes18CommentsAn error occurred while processing a B2D command
Intermittently(on a daily basis, not time specific) i get a B2D command error . The storage device Nas(QNAP TS1685) has the latest firmware installed, the media server is fully up to date(latest backup exec version and fully updated windows). I even rebuilt the array type on that NAS which made no difference. Played around with changing the network switch MTU between 1500 and 9000, which made no difference. I trunked and untrunked connections, also made no difference. I even installed a secondary backup exec media server onto a VM that runs through a different switch. Both servers render the same intermittent error. I did a continuous ping to the nas, and it never drops, even while backup exec throws these intermittent errors. I even changed the storage device to only allow 1 concurrent write session : makes no difference. There is more than enough space on the shared drives. Like i said, sometimes the backup works after retrying a few times. It also does not happen on the same backup set. Totally random. Sometimes after several manual retries, the backup will start fine and even complete. But often, we end up with the below error in the event log. The deduplication option was the worst. The dedup storage device(the same nas device as mentioned above) would be online a few hours and then go offline in backup exec, even while the ISCSI connected drive is hundred percent fine and accessible via windows. This happens on the physical server(Central administration server) and on the VM(secondary backup exec server). We gave up on dedup, because backup exec requires a server restart to reconnect the drive(service restarts didn't work). It doesn't seem to care that it is perfectly fine and working in windows. Like i said, no ping drops, no windows connection drops mentioned in the iscsi event log. Just backup exec that decides randomnly to put the device in an offline state. I then started playing around with TCP/UDP offload settings on the media server network adapter. Switched off all offload settings on the network adapter. Made no difference. An error occurred while processing a B2D command. Drive: OpenPosMTF() CreateFile failed (\\cmsnas\Backup\BackupExecSlow150\B2D008940.bkf). Error=1326 For more information, click the following link: https://telemetry.veritas.com/entt?product=BE&module=eng-event&error=V-379-33808&build=retail&version=21.0.1200.1204&language=EN&os=Windows_V-6.2.9200_SP-0.0_PL-0x2_SU-0x110_PT-0x33KViews0likes6CommentsServer / Console version mismatch error
Recently had a hung backup that I cleared by restarting the BE services throught the console. Immediatly after console comes up with a login prompt. When I put in credentials I get error: "Cannot connect to <servername>. You must use the same version of backup exec server and the backup exec administration console." I installed both server and console on the same windows 2019 server so I know they are the same version. The Console is running locally. Any ideas?2.7KViews0likes9CommentsBackup-to-disk-to-tape slow
Hello, I hope, I'll get some thoughts about recurring performance problems with backup-to-disk / duplicate-to-tape. The servers we use as backup servers are usually: - HP DL380 - 64-128 GB RAM - P408 controller incl. cache/battery - Boot-RAID 1 with SSDs - Backup-to-Disk-Space (B2D, RAID 5). Mostly approx. 50 TB - 7.2K SAS 12G - Second RAID controller: P408e incl. cache/battery - LTO 6/7/8 - Backup-Software: Backup-Exec 21.x - OS: Server 2019 What works well (no issue): a) Backing up HyperV VMs through 10GBit from a HV-Cluster or standalone HV to the backup server SAS 7.2k RAID - 20-30GB/min - 5TB data b) Backup up HyperV VMs through 10GBit to a connected, external LTO 8 drive. - 17 GB/min - 5TB data What works bad: - Duplicating from backup server to the LTO 8 - 5-6GB/min - 5TB data - When duplicating from disk (7.2K SAS) to tape, there is an HDD queue of up to 50(!) We have tested any P408 controller settings. Different cache settings etc. pp. We see this behaviour with many installations, where 7.2k SAS HDD are used. Network ist 10/20GBit. 10k/15k harddisks (HP) have a maximum of 1TB - not enough space - to many disks. SSDs are to expensive at the moment as backup-to-disk space. All RAID-Controllers are performance-controllers, no rubbish. 7.2k disks and P408 controllers are best-practice in this scenario from hewlett-packards side. I made several calls with HPE, but they have no clue. Summary: - Backup to Disk = Fast - Backup to Tape = Fast - Backup to Disk to Tape = Slow - Network speed is tested and fine, tape-drives are tested and fine What do you think, how do you solve this? I'd like to hear your experiences regarding Backup-to-disk-to-tape. Thanks in advance, DanielSolved2.6KViews0likes5CommentsDuplicate job copy data from original location instead of source job location
We use BackupExec 22 Rev 1193.1009. BackupExec server (hardware serverProLiant BL460c Gen9) is connected to SAN and LTO8 library. Speed of Ethernet connection is 10Gb/s At first backups are saved to SAN deduplication storage. Then - duplicate job runs. We intended that duplicate job would run from SAN backup, not from original location. The speed between SAN and tape is much faster than speed between original data location and tape. We intended to make a system where 8 backups will run simultaneously to SAN. They are slow (because they copy data from original location) but we do not care - because we can run many backups simultaneously. THEN - when first stage backups are finished - they duplicate to tape. They run only in 3 streams (because library only has 3 drives), but we do not care - because the speed from SAN to LTO8 tape is fast. But it seems, that duplicate backups run from original location, instead of SAN, where first stage of backups are saved. This is VERY VERY bad to us, because we need to backup about a hundred servers and some of them are large. If duplicate backup - copy data from original location, instead from SAN - we loose speed in about 6-8 times I think. I opened topic about a year ago about this issue and I was informed that duplicate backups run from primary backup, not from original data location. Does duplicate JOB copy data from source VM or fro... - VOX (veritas.com) I tried to enable\disable "Direct copy to tape" checkbox, BacupExec still copy data in duplicate backup from original location. Also I tried to save first stage of backup to regular disk storage (without deduplication). This is disk storage on BackupExec server itself - so speed must be very high. But BacupExec still copy data in duplicate backup from original location, not from disk storage. I also checked the bandwidth of optical Ethernet which is connected to BackupExec server and it is utilized no more than on 30% I tried to look through all options of backup, but didn't found anything related to problem - from where duplicate backups run: from original location or from first stage backup. Is it possible to configure duplicate backups to run from first stage backups location? How to do it? This will increase overall speed of my backup system in 6-8 times.2.5KViews0likes17CommentsFailover Clustring-Client
Hi, When browsing the servers shares ( servers without agents) from BE 20 that is running on a server 2019, get this error in the Windows system events: Event 81, Failover Clustring-Client. server in the error or BE 20 server itself are not part of any cluster and Cluster tools are not installed. LogExtendedErrorInformation (974): Extended RPC error information: ProcessID is 12484 System time is: 12021/469/53726 0:0:15376:2963 Generating component is 2 Status is 1753 Detection location is 501 Flags is 0 NumberOfParameters is 4 Unicode string: ncacn_ip_tcp Unicode string: Servername Long val: -1182943054 Long val: 3823126622.4KViews0likes2Comments