how to see the logs?
I am confusing to see the log files for failure jobs... for example I want to see the bpbrm logs.. for that I am going to path in windows master server programfiles\veritas\netbackup\logs ....... then what I can do to see the logs... Plz post the total patt and commandSolved15KViews1like5Comments
Unable to restore many items using EV Outlook Addin
I restored a number of mails archived in the EV using the EV Outlook Addin. However, the mails were not restored, and have been in the same status for the last 1 week. When I open the mail, I get the status "The item is being restored by Enterprise Vault". When I try to select the mail and click on the "Restore from Vault" icon, I get the message "Unable to restore because you have not selected any archived items. Select at least one archived item and try again". Now apart from the mails which I had originally seleced for restore, if I try to restore any newly archived mail, it also goes into the same status. So, restore is basically stuck. I have tried creating a new outlook profile and then trying to restore, but the result is the same as above. Request your urgent help here. Regards, RiyaSolved4.6KViews0likes6Comments
Error EC8F17B7 along with Error ED800012: (CRC Validation) is invalid & Error E4F3000E: Snapshot failure while using Volume Shadow Copy Service
Hi I am trying to backup a PC using SSR2013 (Desktop ed). I have created a custom backup job to run on schedule but the backup continuously fails. I find the following error in the event log afterwards: Error EC8F17B7: Cannot create recovery points for job: Drive Backup of (C:\), (D:\). Error E4F3000E: Snapshot failure while using Volume Shadow Copy Service. Please check application event log for VSS errors. Error code: VSS_E_OBJECT_NOT_FOUND (-2147212536). (UMI:V-281-3215-6071) After running the job manually, I find the following in the event log: Error EC8F17B7: Cannot create recovery points for job: Drive Backup of (C:\). Error ED800012: The internal structure of the recovery point file (CRC Validation) is invalid, damaged or unsupported. (UMI:V-281-3215-6071) I have been trying a few solutions found on the Symantec website regarding these errors, but have not received any good results. I have also not found a solution that relates to SSR2013... Thanks Zaid3.7KViews0likes16CommentsVBA: Extracting mail attachements from archived mails
Like many others, i had a problem extracting attachement from archived mail items. The name of the attachement is "@" instead of the actual file name. It was suggested in a particular mail to use the API, but you need EVAdmin to do so. (CreateObject("EnterpriseVault.ContentManagementAPI") failed) Another suggestion was to read the HTMLbody of the mail and search for the filename. After a little research, i found that, if you "Display" the mailitem, it will be accessible as any other mailitem, including the attachements. Here's the code: Private Function GetSelectedMailAttach() As String Dim olApp As Outlook.Application Dim olExp As Outlook.Explorer Dim olSel As Outlook.Selection Dim olItem As Outlook.MailItem Dim olAtt As Outlook.Attachment Dim olInsp As Outlook.Inspector Dim olSelItem As Outlook.MailItem Dim olOpnItem As Outlook.MailItem Dim i As Long Dim strRet As String On Error GoTo ErrorHandler Set olApp = GetObject("", "Outlook.Application") Set olExp = olApp.ActiveExplorer Set olSel = olExp.Selection If olSel.Count = 0 Then MsgBox "No mailitems selected!", vbExclamation GoTo Finalize End If For i = 1 To olSel.Count Set olInsp = Nothing Set olSelItem = olSel.item(i) olSelItem.Display Do While olInsp Is Nothing Set olInsp = olApp.ActiveInspector Loop Set olOpnItem = olInsp.CurrentItem For Each olAtt In olOpnItem.Attachments If olAtt.Type <> olOLE Then olAtt.SaveAsFile Environ("TEMP") & "\" & olAtt.DisplayName If strRet = "" Then strRet = Environ("TEMP") & "\" & olAtt.FileName Else strRet = strRet & vbCrLf & Environ("TEMP") & "\" & olAtt.FileName End If End If Next olOpnItem.Close olDiscard Next If strRet = "" Then MsgBox "No attachements found in selected mails!", vbExclamation End If GetSelectedMailAttach = strRet GoTo Finalize ErrorHandler: MsgBox Err.Description, vbCritical Finalize: Set olAtt = Nothing Set olItem = Nothing Set olSel = Nothing Set olExp = Nothing Set olApp = Nothing Set olInsp = Nothing Set olSelItem = Nothing Set olOpnItem = Nothing End FunctionSolved3.7KViews4likes5Comments
Outlook 2010 - "The custom form cannot be opened"
Hello, We've got several users who claim that, when opening an EV item, it appears the message: "The custom form cannot be opened. Outlook will use an Outlook form instead. The form required to view this message cannot be displayed. Contact your administrator." Tried the following: - Cleared the cached forms, - Renamed FRMCACHE.DAT to FRMCACHE.old, - Recreated Outlook profile, No sucess. User's don't and can't have acess to administrative permission in any files on Registry. The only thing i came up with was to re-create the whole user windows profle, which it worked. The computers are Windows XP with SP3 installed and EV v10.0.17573. Does anyone have other tips or solutions for this problem, besides having to re-create the whole profile ? Thanks in advance !Solved3.4KViews2likes1Comment
NetBackup 7.5.0.5, cannot restore to different path
Master servers - NBU 7.5.0.5, Solaris 10 Clients - NBU 7.5.0.4, Windows 2003/2008/various releases Desktop - NBU Java GUI 7.5.0.5, Win XP Upgraded the NBU master last week to 7.5.0.5 and have not been able to restore files to an alternate path. Cannot restore any files to any alternate path or client. A small "Path Problem" window pops up, "Invalid Destination pathname." I've tried the C:\temp directory, alternate clients, etc. The Java GUI will only allow me to restore to the original pathname, so I have to log into the client and rename the existing file there before I can restore the old version. I can use the Windows GUI to restore to other directories on the original server, so this appears to be specific to the Java GUI. Anybody else notice this?Solved3.2KViews3likes8CommentsHelp booting Symantec Rescue Disk - not enough memory to create ramdisk device
I use Ghost 15 and it usually works great (I run Ghost recovery off a bootable grub4dos usb stick). I recently performed a cold backup of a PC using the Ghost 15 recovery environment. When restoring the backup from the Ghost recovery environment to the same PC, as the restore was 99% completed, I was prompted to enter an additional disk. Of course, I didn't have the disk the restore process was looking for and the restore process returned an error and did not successfully complete. I understand that this is a bug in Ghost 15 and that the restore process somehow thinks I'm restoring to a different machine and is looking for files from Symantec's PC Anywhere. So I did as has been suggested in this forum and downloaded the Symantec Rescue Disk that comes with Symantec System Restore 2013. I copied the 32-bit ISO to my USB stick and created the following entry in menu.lst: # Symantec System Recovery - Symantec Recovery Disk title Symantec Recovery Disk find --set-root /ISO/SSR11.0.1.47662_AllWin_English_SrdOnly.iso map /ISO/SSR11.0.1.47662_AllWin_English_SrdOnly.iso (hd32) map --hook root (hd32) chainloader (hd32) The iso is contiguous on the USB stick. When launching, I immediately receive the following error message: "There isn't enough memory available to create a ramdisk device." Error code is 0xc0000017 The system in question has 512MB of memory. I am able to boot the Ghost 15 ISO from the same USB stick and it's larger at 394MB while the SRD ISO is 381MB. Any suggestions?Solved3KViews2likes16Comments
Backup Exec 12 - Server paused
Hello, I have a Backup Exec 12 Server and since this morning a new LTO Tape Drive. I have deleted the old one and installed the new one. Everything works fine. Then I have insert a Tape into the new Drive and started a inventory Job on the Drive. Nothing happend so I have checked the Status of the Drive - everything was fine. After some research I have found out that pause and activate the Device should fix the issue. But it's still there. With the BEUtility i have checked the Status of the Mediaserver. It shows me "Server paused" in the Status slider. I have installed all available Updates (Version 12x0 Rev. 1364). Started the Server and the Services several Times, fixed the Database and did a BE-Diag (see Attachment). Nothing helped. What should I do? GreetingsSolved2.5KViews1like3CommentsSDLO 8 Desktop angent problem on Windows XP
Hello, I have problem with SDLO 8 Desktop agent installed on windows xp pro SP3. I remotely installed desktop angent with successfull installation on windows xp. When common user, without administration rights, is log on, during backup whole pc freeze and restart. After restart whole situation is repeating. Do you have any suggestions? Thank you.Solved2.5KViews0likes14Comments
Error EC8F17B7 along with Error ED800012: (CRC Validation) is invalid & Error E4F3000E: Snapshot failure while using Volume Shadow Copy Service
Hi I am trying to backup a PC using SSR2013 (Desktop ed). I have created a custom backup job to run on schedule but the backup continuously fails. I find the following error in the event log afterwards: Error EC8F17B7: Cannot create recovery points for job: Drive Backup of (C:\), (D:\). Error E4F3000E: Snapshot failure while using Volume Shadow Copy Service. Please check application event log for VSS errors. Error code: VSS_E_OBJECT_NOT_FOUND (-2147212536). (UMI:V-281-3215-6071) After running the job manually, I find the following in the event log: Error EC8F17B7: Cannot create recovery points for job: Drive Backup of (C:\). Error ED800012: The internal structure of the recovery point file (CRC Validation) is invalid, damaged or unsupported. (UMI:V-281-3215-6071) I have been trying a few solutions found on the Symantec website regarding these errors, but have not received any good results. I have also not found a solution that relates to SSR2013... Thanks Zaid