Windows

3753 Topics

Deduplication folder stays offline
Forum, We upgraded Backup Exec from 2010-R3 to 2012-SP1. We have the dedupe option for both versions. The upgrade was done two weeks ago and we have been running dedupe jobs successfully. Now the deduplication folder will not come online. We have about 10TB of backups extending back 6 months. Under “Storage” this message is displayed next to the dedupe folder: This device has not been discovered correctly. Cycle the services on _CoSRV-BEX to retry device discovery. This alert is also logged: Backup Exec was unable to initialize and communicate with the device [SYMANTECOstLdr MACF] (The handle is invalid.). Click the link below for more information on how to diagnose the problem. http://www.symantec.com/business/support/index?page=answers&startover=y&question_box=V-275-1017 note the above link is for 2010, not 2012. Actions taken: Using the BE Services mgr, the services were recycled (many times) – no improvement. The server was rebooted – no improvement. Using the BE Services mgr, the services (including the dedupe services) were recycled – no improvement. The server and drive array were powered off and powered back on. All is normal. We did recycle the services with and without the dedupe services after this power up - no improvement. FYI We have a Dell PowerEdge R710 and an MD1200 array for the local D: drive, which has the dedup folder and nothing else. The server runs Win Server 2008R2 and has 64GB RAM. There are no hardware errors. The physical array is normal and drive D can be browsed. Live Update shows we are up-to-date. Some google searches suggest solutions for 2010, not 2012 . . . that the solution is to remove the target servers from the devices window, and disable client side dedupe. How can that be done in 2012? I have opened a support ticket with Symantec, but I cannot get them to call me back. Symantec advises that they will have the Deduplication support team call me back. I was promised a call back 3 ½ hours ago, but that hasn’t happened. I have called back twice with the ticket number and been shunted over to the voice mail of engineer that owns the ticket. Is there any hope for this? Should I look for a replacement to Backup Exec? ... Frustrated and hoping we don't have to restore anything.
Solved
Devin_Meade
13 years ago Place Backup Exec
4.2KViews
25likes
2Comments
P2V migration to VMware ESXi 5.x using System Recovery 2011
I need to do a P2V migration of a SBS 2003 to a VMware ESXi 5.x. We have Symantec System Recovery 2011 installed on the SBS. What's the best way of doing this: Hotclone Run a System Recovery backup (creates a .sv2i and .v2i images) Use System Recovery to restore the .sv2i to the ESXi host OR... Use VMware Converter to convert the .sv2i to the ESXi host Coldclone (is this even possible to an ESXi 5.x?) Boot off supplied Symantec Recovery CD Run backup direct to the ESXi host Is there a preferred method? Any other tips (i.e. hot vs cold clone)? Anything I should watch out for (i.e. DC, Exchange DB)? Many thanks.
Solved
Oliver_Buckie
14 years ago Place System Recovery
1.8KViews
7likes
9Comments
bpbackup -w option
Hello All I am trying to understand the bpbackup parameter "-w" a little bit better. At what point does the command return to the command line? Is it the point at which the backup completes or when the backup actually commences? In addition, does the [hh:mm:ss] option mean that after a predefined period of time the command exits to return to the command line even when the backup is still continuing? Many thanks FujSol
Solved
FujSOL
14 years ago Place NetBackup
782Views
7likes
4Comments
Backup Job Rate more than halved when backing up Hyper-V VM vs Physical Server
Hi, We recently P2Ved one of our fileservers, prior to which we were able to backup with a job rate of 2GB+/min and a total backup runtime of around 15 hours. Since P2Ving the server, we now only get a job rate of around 900MB/min and the total runtime is now around 32 hours. Does anybody know why the job rate would have drop so significantly? Environment Details: We have gigabit ethernet between the VM host and iSCSI SAN (Dell Powervault MD3200i) and we backup to tape (a Dell PowerVault TL2000) The VM is a Hyper-V VM running on a Hyper-V cluster but we are not using the Hyper-V agent for backing up, just the standard RAWS agent, OS is W2K8 R2 Standard The server BE is installed on is physical with the tape library connect via SAS, BE version is 2010 R3 SP1, OS is W2K8 R2 Enterprise Cheers Adam.
Solved
adamf83
14 years ago Place Backup Exec
1.2KViews
7likes
4Comments
Correct backup policy
Hi all have some pcs that have more than one partition, and there is one or more among these partitions that i don't whant to backup, and some others that are small partition, without letter, reserved for the system (created at the installation of windows) For example, the simplest situation is: 3 partitions: -no letter - system reserver -c: the boot drive -d: some large archiving partition I don't whant to backup Now, in these situation, how to configure a correct backup policy? Actually, for those pcs, i configured a backup policy for the partition c:, but in case of crash, I think i would be in trouble, as I don't have a backup for the no-letter partition, that, beeing system reserver, should contain some system files i suppose. In pcs where there is no d partition, i configured to backup all partitions, and so also the no-letter partition is backed up. How to solve this problem? I configure backup policies from SSR manager, and the no-letter partition are not well-listed (there are many, and you don't understand wich is the one of the pc you whant to backup....)
Solved
giorgiobusoni
14 years ago Place System Recovery
490Views
5likes
5Comments
Fehler beim Backup
Hallo System: Windows 2003 Backup Exec 11d SP3, Gerät Tandberg LTO 03 Fehlermeldung nach dem Backup: e00084ca - Von Medium gelesene Daten sind nicht konsistent.
Peter_Meusel
14 years ago Place Backup Exec
1.1KViews
5likes
11Comments
Unable to establish trust with...
I just recently installed Backup Exec 2012 on Windows 2003 std ed, the problem that I have is that I could not establish trust with a server domain controller if the credentials of the user are not an Administrator of the domain, the backup on this same server with the previous version was made with an user of the group backup opertator. The message error is: Calling Method 'setservertrust' BEMSDK Method 'MediaserverAdvertisementUpdate' BEMSDK Failure Code: -5363831117:X8
Provincanje
13 years ago Place Backup Exec
644Views
5likes
4Comments
Netbackup email notification
i had customize email notification for my netbackup .. my question is . i have policy with 26 streams and i want to receive email about the parent job only not each stream .. how can i do it
Solved
Ahmed_ELHalwagy
14 years ago Place NetBackup
2.9KViews
5likes
12Comments
EMM server is not starting we are getting error code 1068
can you please help on this its reflecting to two ips , how to flush the ips on version 6.5 N:\veritas\netbackup\bin>bpclntcmd -server ba5sbak009 host ba5sbak009: ba5sbak009.gar.corp.intel.com at 10.223.52.39 (0x2734df0a) host ba5sbak009: ba5sbak009.gar.corp.intel.com at 192.168.10.84 (0x540aa8c0) aliases: i used the this cmd but no use bpclntcmd -clear_host_cache = Clears the cache, plz help me .
Thirupam
13 years ago Place NetBackup
726Views
4likes
2Comments
RC90 Error while backup of active active MS cluster drives
HI, We have an issue of RC90 at the time of full backup of active active MS cluster. Diff Inc running fine without any issue. RC 90 occurs for the Node 1 drive which is mounted on Node 2. Client and Server version are 7.1.0.3.
tarangdce
14 years ago Place NetBackup
254Views
4likes
0Comments