Outlook 2010 HTTP-Only Add-in Pointing to Wrong Server?
Hello all, We are currently running an old EV 7 setup with Exchange. I recently setup EV 9 on new hardware, as the hardware that 7 is running on is old and almost end of life, so I did not want to upgrade. I have the new 9.0 setup archiving a few test e-mail accounts as well as my own account. Everything is working fine except for the Outlook 2010 HTTP-Only Add-in. It seems that the add-in is pointing to EV 7 server. After I install the Outlook add-in, when I first run Outlook, I get the error message "This Version of the Enterprise Vault Outlook Add-in is not compatible with the Enterprise Vault server version." Then when I try to pull something from the archive, I get "Your account does not have access to the vault containing this item. Try using the same logon details you would use to log on to Microsoft Exchange Server. Do you want to log on to Enterprise Vault under another account?" If I click 'YES', the provide username/password logon box pops up, and I notice that it is trying to log me on to our old Enterprise Vault setup, version 7. I am assuming this is because I used to have the version 7 Outlook add-in installed. However, I uninstalled this prior to installing the new Outlook 2010 add-in for version 9. There must still be some data or registry information leftover that is telling the add-in to try to connect to the old server. Has anyone run across this problem? Thank you for any help in advance!Solved1.9KViews0likes11CommentsDeleting Journal Entries before a specific date
Hi Before I looked after EV the installer setup retention periods of everything retained forever. This policy applied to both archives and the journal. Now some three years on the business is discussing changing this. We have been asked to reduce the journal to 12 months. That's OK because i have created a new Journal policy of 12 months. The problem is the old Journal entries. I can't modify the old retention policy because it applies to both the Journal and Archives. No one has yet decided on the retention period for the archives but it will be different from the Journal. So I want to delete ALL Journal entries before 1st January 2009. I cannot change the retention policy at this time. Is there a way to do this or a way to retrospectively alter the retention policy for that data. Current EV version 9.0. Looking forward to some suggestions.1.7KViews0likes20CommentsItems not Vaulting
Hi folks We have run into a problem which is starting to cause headaches... EV does not appear to be vaulting mailboxes. Users are logging calls saying they cannot send mail as their mailbox is full. Manually vaulting is no more successful. You select a message, hit store in vault, the message sits in the pending state for a few minutes then returns to the normal unvaulted condition. We have made two configuration changes recently: Changed setting for safe copies to delete immediatley after archiving (as we thought this may be a resolution for mail stuck in pending state) and enabled SIS sharing through entire group. Has anyone seen this before?Solved1.4KViews0likes10CommentsEnterprise Vault Error On Multiple Servers
Event Type:Error Event Source:Enterprise Vault Event Category:Storage Crawler Event ID:6760 Date:11/25/2010 Time:8:00:59 PM User:N/A Computer:<EDITED>-SEV03 Description: Error from EMC Centera FPLibrary Function call: FPXMLTag.GetAttributeValue(AttachmentId)<FPTag.GetStringAttribute (AttachmentId)<_FPTag_GetStringAttribute(-,AttachmentId,768,-,128,-)<FPTag_GetStringAttributeW(-,AttachmentId,-,0) Status: FP_ATTR_NOT_FOUND_ERR (-10018) Reason: Attribute with that name not found Pool Address: ###.##.###.144,###.###.###.145?\\<EDITED>\H$\Centera\Email_Archive_MERGED.peaSolved1.3KViews0likes11CommentsEV 9 - Exchange 2003, Failed to Open Distribution List
Hi, Deployed EV 9.01, and have got an error that makes the journal task for exchange 2003 to fail with the following: Log Name: Symantec Enterprise Vault Source: Enterprise Vault Date: 1/19/2011 3:15:17 PM Event ID: 3257 Task Category: Journal Task Level: Warning Keywords: Classic User: N/A Computer: svr Description: Failed to open distribution list [%2]. Error: %1 LegacyDN: %3 Check that the vault administration account has the correct access rights to this distribution list For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Enterprise Vault " /> <EventID Qualifiers="32772">3257</EventID> <Level>3</Level> <Task>27</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2011-01-19T23:15:17.000000000Z" /> <EventRecordID>148</EventRecordID> <Channel>Symantec Enterprise Vault</Channel> <Computer>svr</Computer> <Security /> </System> <EventData> <Data><0x80005000></Data> </EventData> </Event> I've installed the hotfix that EV has put out but it still happens.. Any ideas? JSolved1.3KViews0likes7CommentsSEV 8 Collection and empty folders
We have collections enabled on our journaling stores. the information is collected and stored in cab files correctlybut the original folders structure stay intact. These folders are empty and don’t seem to be used. We use netbackup for backup. Netbackup spends hours just crawling these empty folders. Is there an easy way of getting rid of these folders? Can I just delete them?Solved1.1KViews0likes4CommentsWorking without Outlook add-in
Hello I would like to know if it is possible to use Enterprise Vault via Outlook without the Outlook add-in installed. Would you please be able to explain me what kind of functionality I will miss when I do not install the Outlook add-in? Let me know if you need more clarification! Thanks ToonSolved925Views0likes4CommentsEVPM dn error 0x8004011D
Processing mailbox :CN=GautamEV Test,OU=EVArchive,DC=XXX,DC=com Error - Whilst processing mailbox with dn :CN=GautamEV Test,OU=EVArchive,DC=XXX,DC=com [0x8004011D] .ini file content : [Directory] DirectoryComputerName = EVserver SiteName = EVSite [Filter] Name = FilterA CreateShortcut = true DeleteOriginal = true UnreadMail = true UseInactivityPeriod = true InactivityUnits = days InactivityPeriod = 3 [Mailbox] DistinguishedName = CN=GautamEV Test,OU=EVArchive,DC=XXX,DC=com DistinguishedName = All [Folder] Name = 5Years FilterName = filterA NonDeletable = True RetentionCategory = 5 years OverrideArchiveLocks = true831Views0likes1Comment