No Agent Connection on DC
Hi There, I have just created an account and setup the agents for a company we work with over 5 servers. All the agents have installed and are successfully backing up except on the DC's. Both DC's are on Server 2003 Standard and the agent installed without an issue but one will not navigate to the webpage to be able to configure the agent just getting a 'Internet Explorer cannot display the webpage' and the other server shows the webpage but when you click 'Files and Folder' is shows a message about there not being any folders to backup (or a message similar to that). I have tried uninstalling the agent with the second error but it requires a restart before I can re-install so I need to wait until this evening to do that. Any help here would be great. Many thanks, S704Views0likes1Comment
Windows 8 System Restore breaks encryption key/connection with client.
Hello all, I've had to do a quick Windows 8System Restore and it seems to have brokenthe BE .cloudencryption passphrase/connection with client (have a red xon - client encryption key passphrase is no longer valid etc.). Is there any way to create or force a new passphrase creation or client sync? I don't want to have to uninstall/reinstall, create a new profile and then wait a week or more for the client backup datato be full protected. If not, is there a way I can guard against this in the future (i.e. stop the Symantec services, boot into safe mode before I do the MS SR, etc.)? *I've attached a screenshotof the error.956Views2likes3Comments
