UPGRADE NOTE: 3.0 -> 3.1 5230 media server
Just an FYI - I upgraded my non-prod media server this morning, and upon the final reboot, the system came up but *none* of the media mgmt services started: NB Processes ------------ root 98265 1 0 12:58 ? 00:00:00 /usr/openv/netbackup/bin/private/nbatd -c /usr/openv/var/global/vxss/eab/data root 98433 1 0 12:58 ? 00:00:00 /usr/openv/netbackup/bin/vnetd -proxy inbound_proxy -number 0 root 98434 1 0 12:58 ? 00:00:00 /usr/openv/netbackup/bin/vnetd -proxy outbound_proxy -number 0 root 98435 1 0 12:58 ? 00:00:00 /usr/openv/netbackup/bin/vnetd -proxy http_tunnel -number 0 root 98552 1 0 12:58 ? 00:00:00 /usr/openv/netbackup/bin/vnetd -standalone root 98578 1 0 12:58 ? 00:00:00 /usr/openv/netbackup/bin/bpcd -standalone root 98683 1 0 12:58 ? 00:00:00 /usr/openv/netbackup/bin/nbdisco root 98979 1 0 12:58 ? 00:00:00 /usr/openv/pdde/pdcr/bin/spad root 99237 1 14 12:58 ? 00:04:50 /usr/openv/pdde/pdcr/bin/spoold MM Processes ------------ Shared Veritas Processes ------------------------- root 64397 1 0 12:56 ? 00:00:00 /opt/VRTSpbx/bin/pbx_exchange I ran "netbackup start" from the init dir and everything came up then... but not on reboot. Just an FYI.4.4KViews1like12CommentsFIXED: [Error] Process '/opt/NBUAppliance/db/bin/nbappdbsrv' is not running.
Issue: Selftest (test software) fails with below error appliance01.Support> Test Software Running Validation tests on Media Server Appliance appliance01. Checking whether serial number is present ... [OK] Checking whether installation is successful ... [OK] Checking whether critical kernel drivers exist and can work ... [OK] Checking whether SSH is enabled ... [OK] Checking whether hostname is set ... [OK] Checking whether IP address is set ... [OK] Checking whether appliance user accounts exist ... [OK] Checking whether required packages are installed ... [OK] Checking whether BIOS firmware is compatible with the software ... [NA] Checking whether registration information is properly set ... [WARNING] Checking whether NetBackup is configured and running ... [FAIL] Checking whether storage units and diskpools have been created ... [OK] Checking whether Web Server is configured and running ... [OK] Checking test backup and restore operations ... [OK] Expiring test backup images and deleting test policy ... [OK] Completed running tests on the appliance. SELF TEST RESULT : [FAIL] - [Warning] The appliance registration information is incomplete. Update the registration information and make sure that all required fields are completed. - [Error] Process '/opt/NBUAppliance/db/bin/nbappdbsrv' is not running. Cause: The nbappdb service wasn't running because of the nbappdb directory missing; as we can see in the logs below. -=-=-=-=--=-=-=-=--=-=-=-=--=-=-=-=--=-=-=-=--=-=-=-=--=-=-=-=- appliance01:/home/maintenance # ps aux|grep nbappdb root 21705 0.0 0.0 4360 796 pts/0 S+ 12:05 0:00 grep nbappdb appliance01:/home/maintenance # /etc/init.d/nbuapp_db start - [Error] Error starting NetBackup Appliance database. Status: 1 Error: 'touch: cannot touch `/log/nbappdb/nbappdb_start_stop.out': No such file or directory /opt/NBUAppliance/db/bin/nbappdb_start_stop.sh: line 126: /log/nbappdb/nbappdb_start_stop.out: No such file or directory /opt/NBUAppliance/db/bin/nbappdb_start_stop.sh: line 131: /log/nbappdb/nbappdb_start_stop.out: No such file or directory' -=-=-=-=--=-=-=-=--=-=-=-=--=-=-=-=--=-=-=-=--=-=-=-=--=-=-=-=- Solution: appliance01:/log # mkdir nbappdb appliance01:/log # /etc/init.d/nbuapp_db start appliance01:/log # ps aux|grep nbappdb root 22766 0.9 0.0 1361668 25808 ? Ssl 12:10 0:00 /opt/NBUAppliance/db/bin/nbappdbsrv @/opt/NBUAppliance/db/conf/server.conf -hn 5 root 22955 0.0 0.0 4364 804 pts/0 S+ 12:11 0:00 grep nbappdb appliance01:/log/nbappdb # ls -altr total 12 drwxr-xr-x 13 root root 4096 Dec 12 12:09 .. drwx------ 2 root root 4096 Dec 12 12:10 . -rw------- 1 root root 193 Dec 12 12:10 nbappdb_start_stop.out appliance01:/log/nbappdb # cat nbappdb_start_stop.out SQL Anywhere Start Server In Background Utility Version 16.0.0.1824 SQL Anywhere Server Ping Utility Version 16.0.0.1824 Ping server successful. NetBackup Appliance database server is started.2.3KViews0likes2CommentsFLEX Appliance - Changing the SSH/WebConsole IP Address
Hi all, Had to start playing around with these little Nbu Docker/Container mutants, with their all new CLISH-ish shell. Managed to get the Web Console, a tenant and a Master Server instance running no problem. We're now trying to change the port-host0 management IP (basically the SSH/WebConsole IP) but found that the Web Console does not allow you to change it (you can only change tenant network, bonds, IPs in the Web Console). Basically port-host0 is missing in the Web Console, and the FLEX shell is missing build-in commands to change this IP also. FYI, you get to configure this IP when you first initialize the FLEX Appliance by running "setup configure-network". But after that there doesn't seem to be an easy way to change this IP. Please let me know I'm just overlooking a page or two in the guides. I'm starting to think the only way to do this is to sudo root powers and just use native linux commands, but I'd rather there is a "FLEX-supported" way. Thanks!2.3KViews0likes3CommentsMSDP encryption
Dear all, I really need your help regarding MSDP encryption. And I am confused about all what I read on the subject. What are my options to encrypt my deduplicated data on MSDP ? We have Netbackup appliance 8.1.1. I understand that I have two options: MSDP native encryption: -backup encrypt: For backups, the deduplication plug-in encrypts the data after it is deduplicated.The MSDP pd.conf file ENCRYPTION parameter controls backup encryption for individual hosts -Duplication and replication encryption :the deduplication plug-in on MSDP servers encrypts the data for transfer. The data is encrypted during transfer from the plug-in to the NetBackup Deduplication Engine on the target storage server and remains encrypted on the target storage. https://www.veritas.com/support/en_US/doc/25074086-127355784-0/v95643059-127355784 My questions: - For MSDP encryption, how it works ? how keys are generated and where are stored(on the client, in the MSDP catalog? file system ?) How to secure these keys ? - We are already backuping data. which means my segments of data are not encrypted. If I activate encryption on my clients, my new segments of data will be encrypted but not the old one ? Am I right ? Is there any solution to backup old data ? KMS with MSDP (available since version 8.1.1): I don't find much information on KMS for MSDP encyption. All I know that it is possible since version 8.1.1 => https://www.veritas.com/support/en_US/doc/25074086-130388296-0/v130236116-130388296 KMS should be activated during the storage creation. Which means to use KMS and encrypt all my data. I shoul restart backuping all my data. Do you confirm ? have you any information on this ? To sum up, I found the documentation really confusing and I really need your help. Are you using encryption ? What are using for it ? Thank you so much for helping, Regards2.3KViews0likes1Commentsysadmin user
We are trying to upgrade our netbackup appliance from 3.1.2 to 4.1 and I have ran the Readiness Analyzer to make sure we are ready. One of the steps it is requiring is to change the default password on some of the accounts. One account it is requesting to change is the 'sysadmin' account. I see no account in the appliance for this, could this be the IPMI port? and if so, is there a way to change the password for it thru the CLISH? This is at a remote site for us.Solved1.6KViews0likes2CommentsAppliance 5230 alarm trap MSDP
Hello, At now, we Appears the next alarm in our monitoring system. Trap Appliance: Fallo Hardware en el Appliance. Descripcion: {"appliance_1_partition_1_errorstatus":"2","appliance_1_partition_1_status":"Optimal","appliance_1_partition_1_ackid":"ack:raidhead:partition:MSDP","appliance_1_partition_1_total":"13.1 TB","appliance_1_partition_1_state":"Warning","appliance_1_partition_1_used":"82 % *","appliance_1_partition_1_ack":"No","appliance_1_partition_1_partition":"MSDP"} I don't know if this alarm is about used space in the MSDP pool or if about the percentage of deduplication.Solved1.5KViews0likes2CommentsNetBackup Appliance HDD firmware and BIOS Updates
Planning the upgrade of our two 5230 appliances and ran across article 100046096 on firmware and BIOS updates. How can I determine the type of disk in my appliances to know whether or not the update applies to us? Thank you, Jason1.4KViews0likes5CommentsNetBackup Appliance Software versus NetBackup Application Software
Hi, all. Studying on a Saturday and could use a little clarification ... Is there a page that explains the differences between the NBU Applicance software and the NBU Application software? I thought upgrading my 5230 appliance from 2.7.3 to 3.2 would include the 8.2 application version, but was told the two are separate and that upgradind to 3.2 is not a requirement of upgrading the application from 7.7.3 to 8.2. Thank you, JasonSolved1KViews0likes2CommentsI need recommendations to update Appliance OS
Hello everybody! I need recommendations or advice that can guide me in this update task. We have an environment of 2 appliances (5230 and 5240) and both are in version OS 3.1 (and NetBackup 8.1), a large number of servers are backed up and we have various types of integrations. The NBU 5240 is the productive backup server where the data is backed up to MSDP disk, then it is replicated through AIR to the NBU 5230, where the SLPs take care that the data is duplicated to tape. Anyway I will generate a case to Veritas Support, so the reason for this query is, what is the best way to escalate this to Veritas Support? I think I would have to generate two different cases for each appliance. We would like to be able to update to a more recent version, in this way update the NetBackup systems to 8.2 or 8.3+. In your experience, what would be the best way to do it? We have some servers with NBU client 7.x in backup, should I take the necessary precautions and update the backup agents? Very grateful to be able to count on your feedback.Solved950Views0likes1Comment