Outlook 2010 Vault cache synchronization failed
Hi all, I am meeting some issue with an user synchronization. I have an user who lose his laptop where configured the vault cache. So now I configured his outlook's profile another laptop and everything (shortcut, archiving, ...) works well. But when I try to configure the vault cache I meet this error "Synchronization failed". I already try ResetEVClient and synchronize in the VAC but always the same error How can I configure vault cache for this user? Please help me.Solved2.2KViews2likes1CommentEnerprise Vault: No action taken mailbox disabled
Hi All, I have critical problem, I have 1390 targeted mailboxes , but each time I run archive task only 316 mailboes are proccesed and remaining 1074 were taken no action. In report I found mailboxes disableted But in actual all mailboxes are enabled Could someone will guide me how may I start workaround on this? Thanks in advance2.2KViews0likes2CommentsSymantec Enterprise Vault - UK Partner advice.
Hi, We are currently using Enterprise Vault v10.0.2.1112 for Exchange, SharePoint and File Shares (FSA). Due to issues and concerns we are now considering dropping the SharePoint and FSA components and only retaining Exchange (maybe even dropping that). Can anyone advise on/recommend some UK Partners who can assist us, as i'm sure most of our issues/concerns are down to our set-up and not the product itself. The sweetener for any partners will be the potential consultancy if we decide to stay with Enterprise Vault and upgrade to the latest release, and the possibility of procuring and installing additional Enterprise Vault add-ons. Regards, SurinderSolved1.9KViews0likes5CommentsMailboxes won't archive as all item are ineligible
Hello I have an issue which is a bit odd. i have a 90 day archive policy and a 90 day with 90days of short cuts policy that both work prefectly however. we need to clear down some users to 60 days and some disabled users to 1 day and removal of all short cuts. i created a new policy and a new provisioning group for both groups of users and then added test users into the group and left it to run for a few days. after a couple of days i noticed the test users hadn't archived. upon investigation i have discovered that archive server is reporting that the test box is uptodate as all mails are ineligible for Archiving and we always be ineligble for archive. my first thought was that i had missed something in the archivable items but it's the same as the working policy. i've double check the policies and they are the same except for the 2 months instead of 3 month. and short cut deletion policy. i've now re created the policy and reprovisioned the user and get the same result. any advise would be great as i'm at a loss. for reference i found the information in the archive report for the exchange server under Items Ineligible under policy. thanks in advance Michael1.3KViews0likes3CommentsFiles not being Collected
Hi, I've recently realised that everytime a collection runs for a particular vault store partition, in the end it always states that "Some files were not collected because they have not been backed up." This has been happening for quite some time now. That particular partition, is configured to collect files more than 10 days old and is also closed. - I did a quick search on that vault store partition folder and there's about 20K worth of ".dvs" files, many from 2011 for example. - I double checked the backup configuration and all folders and subfolders are being backed up, it's using a trigger file and there's no "files waiting backup" on the usage report. Running incremental backups daily, weekly differential, monthly full. I've run a DTRACE (attached) while the Collection task was running, couldn't find anything relevant, but I might not be looking for the right things. The only "errors" I see on the DTRACE are: "[6548] (StorageFileWatch) <27164> EV:M The Collector for Partition 194B9D291352F2A42A0AC3314DB9A7D9F1q10000evserver01 did not create a Collection as either the Collection was too small or it did not contain enough files. Collection size = 94528 bytes, number of files = 14" So..there's 1449 of those events, I've summed the number of files for each event and that adds up to 8187 files. Assuming those 8187 files cannot be "collected" for the reason stated above, there's still around 12K remaining that should(?) be collected. Please note that the Collection task seems to be running "fine" generally, collects and creates many .cab's daily, but for some reason isn't collecting some files. Running EV 10.0.4 CHF3. Thanks for reading, any feedback is much appreciated. Regards, DavidSolved1.1KViews0likes3CommentsTwo Journals Need Retention Category Changed
Good morning! I have an issue I'd like some community assistance with... We have two Journaled Mailboxes, we'll call them Old Journal and New Journal. They both share the same retention category, at this time... "Permanent" (Brilliant idea from whomever the "first" admin was...), and I need to purge all but the most recent two years on the Old Journal, while leaving everything in the New Journal as Permanent. I realize this can't be done without some interesting solutions, and that's what I'm here for... the interesting solutions. What would everyone recommend as the best way to do this? I contacted support, and their recommendation was to export the New Journal to a .pst, create a new retention category specifically for it, then import the .pst to the mailbox via Exchange, and let the archiving re-archive using the new retention category. I'd like to avoid that solution if at all possible, because we're talking about a .pst file that's 100 mailboxes over the last 2+ years. Not something I want to even try. So, what can I do? My end result, I'd like to have the Old Journal with a retroactive retention of 2 years, and the New Journal still permanent, or perhaps legal hold? Am I correct that if I change the category of one of either Journal, it has no effect on the items which were archived using the previous retention category? And that only if I change the retention time on the existing retention category will it be retroactive? Thanks for everyone's time! Tim DasherSolved1KViews0likes5CommentsHow to run manually archiving task twice a day for only selected mailboxes
Hello, Is there a way to make manual archiving task or script in order to run twice per day against i.e two mailboxes only that are on same exchange server. The goal here is to automatically archive two common mailboxes that are getting over quota every day. We are using Symantec Enterprise Vault 10.0.4 CHF-3 with Exchange 2013 on Windows Server 2012. Thanks for your posts NedkoSolved1KViews0likes2CommentsAd-hoc archiving for a disabled mailbox
Hi The environment is Exchange 2010 SP3 + EV 10.0.4. Is it possible to trigger a script before we disable a mailbox during the separation process to archive all the mails to Enterprise Vault? This would be very helpful for our operations Team. They frequently serve the requests from business to provide access to separated staffs mails for business continuity. In this case, they provide access to the separted staff archives. However there are some mails (those are not eligible for archive as per policy) might be stored in the mailbox and was disabled during the separation process. or any other better ideas to handle in such situtation? ThanksSolved966Views0likes3CommentsSymantec Enterprise Vault Deployment
I plan to deploy Symantec Enterprise Vault 11 in a company a company with two subsidiaries, one is in country-A and the other in country-B. So how symantec Enterprise Vault can meet this scope of work? Provide a holistic and detailed design indicating which software components will be supplied, what hardware components are required from the company on the basis of the current environment in Country-A Data Center and planned infrastructure in Country-B The design and implementation will build a solution with a 2 ways replica between Country-A and Country-B and a failover functionality. Use both sites for redundancy and failover in case of an outage of one site Expected to detail all aspects of the solution implementation specific to how which requirement will be met, using a detailed project plan Implement the solution to be fully operational Installation, configuration and successful testing of the solution without disruption of existing email services Work closely with the company’s internal team of 3 engineers during implementation to ensure knowledge transfer on the installation, configuration and maintenance of the EV servers Currently, each site Country-A and Country-B has 3 exchange servers. The Symantec EV solution will integrate seamlessly with the onsite Microsoft exchange servers Integration with the existing infrastructure and servers including the current Backup system (No Backup Exec and no NetBackup) Each EV server will serve the mailboxes located in the same Data Center Archiving of emails for a minimum period of 10 years within a secure based environment/storage in each data center Redundancy capability in that should there be an outage on the onsite EV servers, access to archived emails is ensured Mail Archiving server availability of 99.99% Please help me to answer this scope of work! Thank you in advance.Solved952Views0likes2CommentsJournaling Issue
Hello I have an issue where my colleague created a new Stroage group and instead of pointing this to the jounral mailbox for that server he has pointed it to the mailbox we use as the system mailbox (we tend to think of it as the Archive box) unforunately no one noticed untill it had 130000 mails. to resolve the issue i created the Archive mailbox as a second journal task mailbox and set it to run. unforunately it got down to 19000 and it stopped clearing down the Archive mailbox (i left it for two days before coming to this conclusion) unforunately i don't know why it won't clear the rest of the archive or how to resolve this issue I have tried moving the some of the mails into the main journal mailbox but this doesn't journal down them either. is there a age before EV won't journal the mails and if so is there a way i can reset them to get these 19000 journaled854Views0likes5Comments