Unable to change SMTP setting in Puredisk 6.6.5
According to p220 in the "Symantec NetBackup PureDisk™ Backup Operator Guide Release 6.6.4" and my own experiance (on other SPA's). The SMTP setting for event/policy escalations is set in the Gui at Settings>Configuration>Configuration File Templates> PureDisk Server Agent> Default ValueSet for Puredisk Server Agent>mail>smtpserver This is seperate from the SMTP settings in the Puredisk topology. When I attempt to change the IP of the SMTP server I get an error. I have also tried deleting the entry and recreating it but get a similiar outcome. I looked through the Puredisk CLI manual but can not find a CLI way of changing this setting. Here is what the error looks like In the web page. From the Debug log 2015-05-27 17:48:45 root 10.142.200.73 ConfigFileMgr queryDetachedConfigFileTemplates PDSQueryParameters 2015-05-27 17:48:48 root 10.142.200.73 ConfigFileMgr queryDetachedConfigFileTemplates PDSQueryParameters 2015-05-27 17:48:52 root 10.142.200.73 ConfigFileMgr getValueSets 2 2015-05-27 17:48:54 root 10.142.200.73 ConfigFileMgr queryDetachedConfigfileTemplateSections 2 2015-05-27 17:48:56 root 10.142.200.73 ConfigFileMgr queryDetachedConfigfileTemplateLines 34 2015-05-27 17:50:08 root 10.142.200.73 ConfigFileMgr queryConfigfileValues 131 2 2015-05-27 17:50:09 root 10.142.200.73 AclMgr checkPermissions Resource[id=-1,name=World] {Permission[Configuration Management] } 2015-05-27 17:50:09 root 10.142.200.73 ConfigFileMgr queryConfigFileTemplates PDSQueryParameters 2015-05-27 17:50:12 root 10.142.200.73 ConfigFileMgr retrieveConfigFileLine 131 2015-05-27 17:50:12 root 10.142.200.73 AclMgr checkPermissions Resource[id=-1,name=World] {Permission[Add] Permission[Edit] Permission[Backup] Permission[Acl management] Permission[Report] Permission[Delete] Permission[Restore] Permission[Configuration Management] Permission[Find Files] Permission[Agent Management] Permission[Activate & deactivate] Permission[Upgrade agents] Permission[Rerouting] Permission[Workflow Management] Permission[Dataselection Template Management] Permission[Topology Management] } 2015-05-27 17:50:12 root 10.142.200.73 ConfigFileMgr retrieveConfigFileLine 131 2015-05-27 17:50:15 root 10.142.200.73 AclMgr checkPermissions Resource[id=-1,name=World] {Permission[Configuration Management] } 2015-05-27 17:50:15 root 10.142.200.73 ConfigFileMgr deleteConfigFileValue [value=10.1.1.11] In the file system puredisk-01ny:/opt/pdcli/WEB-INF/classes/com/symantec/netbackup/puredisk/configfilemgmt # ls -al total 104 drwxr-xr-x 2 root root 4096 Sep 15 2009 . drwxr-xr-x 24 root root 4096 Oct 2 2014 .. -rw-r--r-- 1 root root 3039 Sep 15 2009 ConfigFileMgmtException.class -rw-r--r-- 1 root root 2211 Sep 15 2009 ConfigFileMgr.class -rw-r--r-- 1 root root 28691 Sep 15 2009 ConfigFileMgrBindingStub.class -rw-r--r-- 1 root root 514 Sep 15 2009 ConfigFileMgrService.class -rw-r--r-- 1 root root 4767 Sep 15 2009 ConfigFileMgrServiceLocator.class -rw-r--r-- 1 root root 12164 Sep 15 2009 ConfigFileMgrServiceTestCase.class -rw-r--r-- 1 root root 5229 Sep 15 2009 ConfigFileTemplate.class -rw-r--r-- 1 root root 5592 Sep 15 2009 ConfigFileTemplateLine.class -rw-r--r-- 1 root root 5233 Sep 15 2009 ConfigFileTemplateSection.class -rw-r--r-- 1 root root 3948 Sep 15 2009 ConfigFileValue.class -rw-r--r-- 1 root root 3608 Sep 15 2009 ValueSet.class puredisk-01ny:/opt/pdcli/WEB-INF/classes/com/symantec/netbackup/puredisk/configfilemgmt #Solved3.3KViews0likes1Comment
System state failures in pure disk
Hello All, it was windows 2008 r1 Client backup is failing with system state(completing with 64%), and getting below errors. Error: 2: resource child process: snapshot required but there is nothing to snap: no such object Error: 2: name process: unable to process 'Shadow?Copy?Components': no such object troubleshooting steps: We have been checked all writers are in stable state, But still backup is failing with system state error. Kindly let us know what was the next troubleshooting step to proceed from here. pure disk version is V6.6.4 Thanks.3KViews0likes4Comments
SLP Duplication Behaviour
Master Server ( nbu01 ) Windows 2008 NetBackup Master 7.5.0.7 Media Server ( nbu02 ) Window 2008 NetBackup Media 7.5.0.7 MSDP with puredisk Setup storage server load balancing for dedupe pool nbu01 and nbu02 setup SLP backup to disk then duplicate to tape both nbu01 and nbu02 connected to the same tape library ofcourse with SSO enable All backup and duplication went well but found out that during duplication to tape, always server nbu01 trigger to job even the tape storage unit is connected to nbu02. I want to know if duplication job trigger from nbu01, let say backup image is 100GB, from the dedupe guide, it say that it will always rehydrate the data where the dedupe pool server is, so means nbu02, so do this means that it will send 100GB data to nbu01, then nbu01 will send back 100GB of data back to nbu02, because i select tape storage unit that connected to the nbu02, and write to tape. If above is true, means my bottleneck will be at the LAN, and how do i force only use nbu02 during duplication job. I also planning to remove the load balancing, since i dont see much help on the backup and duplication, but i still have job queuing for duplication. If i inactive those job, remove the nbu01 from the load balancing, and activate backup duplication, will the duplication job still look for nbu01 ? or i need to cancel all job, and do manual duplication ? anyone please help.1.3KViews0likes2Comments
Backup for File server
We have one Windows 2008 R2 - file server ( this is used for providing shared storage folder to users ). Required backup for this server. Purchased Netbackup version 7.6.0.1 and configured Widnows master server. Available 2 TB storage EMC - NAS. This storage connected Directly to Master. 1Gig - Network. 1. My catalog also stored same location 2. Need to utilze 2 TB Storage. So my plan to configure puredisk. ( Not required replication ). Please provide how to configure Pure disk storage units and which is best to utilize Storage method. Thanks Tekkali1KViews0likes1CommentImages Not expiring off Disk Netbackup 7.6
Hello I have noticed that one of our PureDiskVolume deduplication disks has filled up (above 95% water mark). I have expired some old images that are no longer required, I have done this but the space has not been cleaned up. I understand there is another command that needs to be run to reclaim the space but am unsure what command to safely use as I do not want to remove all my other backups on the disk. I only need the images I have expired space re claimed Hope someone can help Thanks In advance!Solved1.6KViews0likes2Comments
