DLO doesn't work after reinstall the agent
Hi, sorry about my english! I've got a weird problem with my DLO. I've reinstalled the DLO Agent in some computers at my office after a HDD failure. Some of them work perfecty but other ones, even being installed without any problem and the DLO server can see that the agent is indeed installed, when I go to the Restore tab and select that PC, I get nothing just like this pic: As you can see, there's no folders or files saved up even waiting for several hours. I've uninstalled the Agent, restarted the computer, installed the agent again (after deleting all the PC's references in the server), and created again the user, but nothing happens. Can anyone help me out, please? :)
DLO Agent workaround on Outlook 2010 64 bits
Hi all, I have a problem with a customer, this problem do not have solution in the actual version and was confirmed to me that comes solved in 2012 version. I was adviced the Beta product and I will test it. So, I init this discussion searching a workaround. The scenario is the following BE 2010 with DLO. The problem is with DLO agent 2010, Windows 7 64 bits and Otulook 2010 64 bits. When the system start, the Outlook sent a message about that there aren't a default mail client. This message appears when you try to open outlook, if you uninstall DLO agent the system works fine. Well, as workaround we uncheck all items under Options in the profile. But this create another problem, it is that the other users, when try to open a PST it is blocked. The outlook sent a message that the pst is busy by another application. Any knows a valid workaround to solve this while we waiting the 2012 version is launched? Regards, Carlos
