Exporting and recreating split PST files
Hello, Using Discovery Accelerator 9, I've exported out a significant amount of email for a custodian (about 50GB). I've selected to export as 'Original Type' and to encapsulate in a PST format. Doing this, I've run across a couple of questions that I'm not able to answer fully and I'm hoping someone here can do so. Question 1: The PST files split into 1.32GB size chunks and seems to divide the PST files exactly on this size (like a zip file). After looking at a PST file, it seems to possibly parse the msg files in different PST files. Meaning an email with one attachment can possibly save the email in one PST and the attachment in another. Is this something that it does? If so, is there an option to have it not do this? Question 2: After the above, it also looks like it does not retain original folder structures (maybe it never had one being in the archive). If this is correct, is there another method of export that may solve that? Thanks so much for any help.Solved2.3KViews0likes7Comments
Discovery Accelerator Automatically accept search results issue
I create a schedule search in DAwith automatically accept search results, the search come back with results, but the status is pending acceptance (errors), the errors were caused by some indexes were not searchable, some archives associate accounts were disable in AD; Just wondering is it possible to bypass the search errors to still automatically accept all search results?1.1KViews0likes1Comment
bulk reject pending searches
Hi All, I am in the process of upgrading DA for a customer and found that there are a large number of pending searches in various cases. As it is recommended to check for any pending searches, exports before upgrade and reject them, I am looking for a SQL query to bulk reject all pending searches, exports. Thank you! Regards, VJ999Views0likes1CommentDA Attachment Name Search
Thank you in advance for any assistance! EV and DA are v9 All I need to perform is a search that looks for attachment names that have, for example, "ABC" in the file name. I've referenced these two links and cannot get any DA hits on my search attempts. http://www.symantec.com/connect/forums/discovery-search-specific-attachment-name http://www.symantec.com/connect/articles/discovery-accelerator-hidden-searchable-items Using information from the 2nd link, it appears that I can use attribute "TSUB" with description: Attachments only - the subject / title of the top-level item. Do I use a Custom Attribute within a new search to utilize "TSUB"? If I populate the screen like the screen shot below, I get zero hits and I know there are attachments with "ABC" in the file name.Solved3.4KViews0likes6Comments
How to audit Discovery Accelerator ?
Hi Everybody, EV version is11.0.1 If it is possible I would like toenable auditingfor Discovery Accelerator. 5 years ago it wasasked inforum discuss about this issue :https://www-secure.symantec.com/connect/forums/auditing-actions-taken-discovery-accelerator Auditing situationfor DA still is the same or is there any new work ? Thank you,Solved5.5KViews0likes12Comments
Discovery Accelerator - Search results, can you review without accepting
I'm working with Discovery Accelerator at the moment and I'm wondering what the story is with the search functionality within a case You create a case and you do your search/ searches. Now as far as I can tell the only means of review to see if your search results are right is the number of records returned? that's why the underlined statement below in the DAhelp confuses the hell out of me. The only way Ican look at the results is by accepting them for review, Once Ihave done that I can't modify the search if it wasn't right. Because Ican't then remove an incorrectsearch I have to delete the case and start again. I have to say it seems to me to be one of the most unintuative features of the whole system and I'm a lead infrastructure analyst who putEV and a SANin, what the hell happens when Iunleash this on the users?!?!?!? They are going to go nuts!! Can someoneconfirmifthis isthe correct understanding of how it should operate, it's doing my head in!! When you have created a case, you must search for information to include in it. This process involves the following activities: Running one or more searches on the relevant vault stores for suitable information. Discovery Accelerator offers a wide range of search criteria from which to choose: words and phrases to look for, date ranges, message size, author and recipient addresses, and more. Studying the search results to assess their suitability, and then either accepting or rejecting the results.Solved4.3KViews2likes16Comments
Implications of restarting EV services and DA Accelerator services
Hi Environment is EV 9.0.2 We currently restart the following EV services nightly: Enterprise Vault Task Controller Service Enterprise Vault Storage Service Enterprise Vault Shopping Service We do this for historical reasons as we did it in our older EV8 environment, I believe it was to clear up MAPI sessions andkeep the system running more smoothly. Is this still necessary? Does restart these EV services impact DA searches and exports? What's the impact? Does restarting the DA Accelerator service impact DA searches and exports? What's the impact? thanksSolved3.9KViews0likes10CommentsExport search results in Discovery Accelerator
Hello, I have a situation where legal needs anexport of all emails sent between two parties. They do not need the actual content, just the To &From fields and maybe the Subject. Is there a way to do that in DA? I tried searching with the browser search in EV, but I could not find a way to just export the metadata, only the content. They are using EV for journaling only, not mailbox archiving. Is there a way do this from EV (Like maybe just export form the index)? Thanks fo reading!3.6KViews0likes4Comments
