when launching a Desktop and Laptop Option (DLO) client. "The Software is either not configured or has been disabled by your Administrator"
When I launch Symantec DLO client. i got an error which says "The Software is either not configured or has been disabled by your Administrator". and DLO Client windows shows Disabled. So therefore, I am unable to customize and none of my files are backed up. either on my desktop folderor Network folder. Please help me in this regard. Furthermore, My Symantec Desktop and Laptop Option license has expired. Thanks Regards
Please Help
Hi. This is my first time posting in this forum. I have recently encountered afew adwares on my office and personal pc. I have done many things and i ended up with my pc being faster again but with an server execution error. Whenever i startup my computer, installservices64 would give me server execution error. Another thing is that when i right click and choose Personalize or Screen resolution, the server execution error would show up again. Lastly, when i press the start button and go to PC settings, it would hang and crash eventually. I am guessing there is a missing registry or some settings behind deleted by the virus. PLEASE HELP!
DLO 7.5 - Hidden Restore tree
Hi, I have installed DLO 7.5 (in test mode) with remote SQL Server. Application Server and Databseare Windows 2008 r2, and SQL Server is SQL 2008 r2. As I am not administrator of the database server and for security and performancereason, the database has been moved to another location than the default one, and the account for SQL Service is not the same as the one for DLO Admin Service (I know that it should be as a prerequisites by Symantec) but I cannot. So after some problem (change registry for database location, manually add rights on databse etc...), I can launch the console, configure Profiles/Users/Storage... and i can use DLO from Client (Backup/Restore) But I still have a problem. When I click on Restore tab, It's very long to display and I cannot expand the computer to see the files to restore. I can use the menu "Search a file to restore" and I can restore form Client, so it not seems to be a rights problem on the Storage. The DLO Admin account got db_owner and DLO_Administrator rights on the database, and I verified the rights on all storage. I have 3 laptop in test and I cannot expand none of them. Is anyone got an idea ? thanks DavidDLO with Dedupe Enable : Local Disk Space
Hi, I just have a question. Iuse Symantec Backup Exec and DLO since a very long time, and up ton now I used and old DLO version(BE 2010 R3) without any problem. Following some company buy out, I am now testing DLO 7.5 in our Global Company. So I have installed SQL Server, DLO 7.5 etc.. and tried a backup withDedupe enabled. I have seen that for Dedupe,DUDF is enabled and used but I quickly stop the backup because of the place taken on my drive. When I stopped, I had 22 Goof Backup (21 Go on Dedupe Storage and 1 Go on Data Storage) but i also had 20 Go on my local appdata on my laptop. A lot of my user don't have a lot of place on their laptop. So, Is it normal to have a very big local disk space when using dedupe ? Is there a solution to use dedupe without taking too much place on local drive ? I know that with this solution we are able to backup and restore offline but it's not what I want. And does it mean that Ishouldn't use Dedupe ? Thanks in advance, DavidDLO 7.5 fresh install, but does not create DLO instance
Hello.. We have installed DLO 7.5 on an old test server which is running BE 2012... DLO setup was successfull, was unable to launch the administration console..Also noticed that DLO setup did not create a SQL 2008 instance.. I do not see a DLO database on the backup exec instance.. i've created a instance and attached the database from the data folder, but recive the below error: "symantec DLO administration service on the local computer started and then stoped, some service stopped automatically if they are not ins use by another service or program.." Event viewer: Error 2/9/2014 3:34:41 PM DLOAdminSvcu 50040 None Log Name: Application Source: DLOAdminSvcu Date: 2/9/2014 3:34:41 PM Event ID: 50040 Task Category: None Level: Error Keywords: Classic User: N/A Computer: 2012CASO Description: The description for Event ID 50040 from source DLOAdminSvcu cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: 275 shadow\Server\consolesvc\consolesvc.cpp ADODBError-_com_error: foundationerror=cc000064, comerr=80004005, nativeerror=17, conn=Provider=SQLOLEDB;Data Source=2012CASO\DLO;Initial Catalog=master;Integrated Security=SSPI;Connect Timeout=120, query=, msg=Unspecified error, src=Microsoft OLE DB Provider for SQL Server, desc=[DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="DLOAdminSvcu" /> <EventID Qualifiers="49152">50040</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2014-02-09T10:04:41.000Z" /> <EventRecordID>2854</EventRecordID> <Channel>Application</Channel> <Computer>2012CASO.nik.com</Computer> <Security /> </System> <EventData> <Data>275</Data> <Data>shadow\Server\consolesvc\consolesvc.cpp</Data> <Data>ADODBError-_com_error: foundationerror=cc000064, comerr=80004005, nativeerror=17, conn=Provider=SQLOLEDB;Data Source=2012CASO\DLO;Initial Catalog=master;Integrated Security=SSPI;Connect Timeout=120, query=, msg=Unspecified error, src=Microsoft OLE DB Provider for SQL Server, desc=[DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied.</Data> </EventData> </Event> Help?
