Netbackup Appliance 5240
Dear Good afternoon, On Netbackup appliance (5240 - 3.1.1), the duplicates to tape are failing with status 96, encryption was promoted and there is currently a pool with "ENCR_TAPES" tapes We currently have 3 LTO7 tapes and when duplicated by "SLP" Error nbjm (pid = 169114) NBU status: 96, EMM status: No media is available Please, I need support to find the duplicates failure problem Further, the tapes that are part of the encrypted pool are T00023 11 243 01/09/2020 17:55 02/10/2020 06:39 hcart3 5909300832 0 243 02/10/2023 06:06 N / A ENCRYPTION 0 T00024 3 96 08/04/2020 12:07 09/24/2020 19:13 hcart3 6274 125 557 0 30 10/22/2020 19:06 N / A ENCRYPTION T00031 11 106 01/09/2020 17:55 02/10/2020 02:00 hcart3 2852020800 0 106 02/10/2023 01:45 N / A ENCRYPTION Please, if you can help me find the root cause of the problem with encrypted duplicates Sincerely, Paulo Méndez Lorca.