can't connect to client(58)
Hello, I need the support of your (a) specialists for backup job correction. Follow datalhes of the backup job: 09/07/2018 12:00:00 - Info nbjm(pid=5124) starting backup job (jobid=68462) for client srvbd1-ma.ma.trf1.gov.br, policy JFMA-OVm-Bd-06_Bd1Archiv, schedule Arch 09/07/2018 12:00:00 - Info nbjm(pid=5124) requesting MEDIA_SERVER_WITH_ATTRIBUTES resources from RB for backup job (jobid=68462, request id:{8039333B-23E0-4C72-A76F-6BBEBA6C080E}) 09/07/2018 12:00:00 - requesting resource dedup.stu.srvbkp1-ma 09/07/2018 12:00:00 - requesting resource srvbkp1-ma.NBU_CLIENT.MAXJOBS.srvbd1-ma.ma.trf1.gov.br 09/07/2018 12:00:00 - requesting resource srvbkp1-ma.NBU_POLICY.MAXJOBS.JFMA-OVm-Bd-06_Bd1Archiv 09/07/2018 12:00:00 - granted resource srvbkp1-ma.NBU_CLIENT.MAXJOBS.srvbd1-ma.ma.trf1.gov.br 09/07/2018 12:00:00 - granted resource srvbkp1-ma.NBU_POLICY.MAXJOBS.JFMA-OVm-Bd-06_Bd1Archiv 09/07/2018 12:00:00 - granted resource dedup.stu.srvbkp1-ma 09/07/2018 12:00:00 - estimated 0 Kbytes needed 09/07/2018 12:00:00 - Info nbjm(pid=5124) started backup (backupid=srvbd1-ma.ma.trf1.gov.br_1531148400) job for client srvbd1-ma.ma.trf1.gov.br, policy JFMA-OVm-Bd-06_Bd1Archiv, schedule Arch on storage unit dedup.stu.srvbkp1-ma 09/07/2018 12:00:00 - started process bpbrm (31624) 09/07/2018 12:00:22 - Info bpbrm(pid=31624) connect failed STATUS (18) CONNECT_FAILED 09/07/2018 12:00:22 - Info bpbrm(pid=31624) status: FAILED, (43) CONNECT_RESET; system: (10054) An existing connection was forcibly closed by the remote host. ; FROM 0.0.0.0 TO srvbd1-ma.ma.trf1.gov.br 192.168.0.80 bpcd VIA pbx 09/07/2018 12:00:22 - Info bpbrm(pid=31624) status: FAILED, (42) CONNECT_REFUSED; system: (10061) No connection could be made because the target machine actively refused it. ; FROM 0.0.0.0 TO srvbd1-ma.ma.trf1.gov.br 192.168.0.80 bpcd VIA vnetd 09/07/2018 12:00:22 - Info bpbrm(pid=31624) status: FAILED, (42) CONNECT_REFUSED; system: (10061) No connection could be made because the target machine actively refused it. ; FROM 0.0.0.0 TO srvbd1-ma.ma.trf1.gov.br 192.168.0.80 bpcd 09/07/2018 12:00:22 - Error bpbrm(pid=31624) Cannot connect to srvbd1-ma.ma.trf1.gov.br 09/07/2018 12:00:22 - Info bpbkar32(pid=0) done. status: 58: can't connect to client 09/07/2018 12:00:22 - end writing can't connect to client(58) 1.The host cache cleanup has been performed, ensuring that any changes related to host validation are updated. 2.Direct / inverse search tests were performed from the Master server. C:\Program Files\Veritas\NetBackup\bin>bpclntcmd -self gethostname() returned: srvbkp1-ma host srvbkp1-ma: srvbkp1-ma.ma.trf1.gov.br at ::1 host srvbkp1-ma: srvbkp1-ma.ma.trf1.gov.br at 192.168.0.26 host srvbkp1-ma: srvbkp1-ma.ma.trf1.gov.br at 192.168.0.70 host srvbkp1-ma: srvbkp1-ma.ma.trf1.gov.br at 172.23.3.181 aliases: srvbkp1-ma.ma.trf1.gov.br srvbkp1-ma ::1 192.168.0.70 192.168.0.26 172.23.3.181 getfqdn(srvbkp1-ma) returned: srvbkp1-ma.ma.trf1.gov.br C:\Program Files\Veritas\NetBackup\bin>bpclntcmd -self srvbd1-ma gethostname() returned: srvbkp1-ma host srvbkp1-ma: srvbkp1-ma.ma.trf1.gov.br at ::1 host srvbkp1-ma: srvbkp1-ma.ma.trf1.gov.br at 192.168.0.26 host srvbkp1-ma: srvbkp1-ma.ma.trf1.gov.br at 192.168.0.70 host srvbkp1-ma: srvbkp1-ma.ma.trf1.gov.br at 172.23.3.181 aliases: srvbkp1-ma.ma.trf1.gov.br srvbkp1-ma ::1 192.168.0.70 192.168.0.26 172.23.3.181 getfqdn(srvbkp1-ma) returned: srvbkp1-ma.ma.trf1.gov.br C:\Program Files\Veritas\NetBackup\bin>bpclntcmd -pn expecting response from server srvbkp1-ma srvbkp1-ma.ma.trf1.gov.br srvbkp1-ma 192.168.0.26 50629 C:\Program Files\Veritas\NetBackup\bin>bpclntcmd -hn srvbd1-ma host srvbd1-ma: srvbd1-ma.ma.trf1.gov.br at 192.168.0.80 aliases: srvbd1-ma.ma.trf1.gov.br srvbd1-ma 192.168.0.80 C:\Program Files\Veritas\NetBackup\bin>bpclntcmd -ip 192.168.0.80 host 192.168.0.80: srvbd1-ma.ma.trf1.gov.br at 192.168.0.80 aliases: srvbd1-ma.ma.trf1.gov.br 192.168.0.80 3. Result of the bptestbpcd command C:\Program Files\Veritas\NetBackup\bin\admincmd>bptestbpcd -client srvbd1-ma -debug -verbose 13:49:03.706 [46304.44280] <2> bptestbpcd: VERBOSE = 0 13:49:03.800 [46304.44280] <2> vnet_pbxConnect: ../../libvlibs/vnet_pbx.c.652: pbxSetAddrEx/pbxConnectEx return error 10054:An existing connection forcibly closed by the remote host. 13:49:03.800 [46304.44280] <8> do_pbx_service: [vnet_connect.c:2081] vnet_pbxConnect() failed, status=18, errno=10054, use_vnetd=0, cr->vcr_servic cd 13:49:03.800 [46304.44280] <8> async_connect: [vnet_connect.c:1677] do_service failed 18 0x12 13:49:04.798 [46304.44280] <8> async_connect: [vnet_connect.c:1700] getsockopt SO_ERROR returned 10061 0x274d 13:49:05.812 [46304.44280] <8> async_connect: [vnet_connect.c:1700] getsockopt SO_ERROR returned 10061 0x274d 13:49:07.825 [46304.44280] <8> async_connect: [vnet_connect.c:1700] getsockopt SO_ERROR returned 10061 0x274d 13:49:08.823 [46304.44280] <8> async_connect: [vnet_connect.c:1700] getsockopt SO_ERROR returned 10061 0x274d 13:49:10.836 [46304.44280] <8> async_connect: [vnet_connect.c:1700] getsockopt SO_ERROR returned 10061 0x274d 13:49:11.850 [46304.44280] <8> async_connect: [vnet_connect.c:1700] getsockopt SO_ERROR returned 10061 0x274d 13:49:15.859 [46304.44280] <8> async_connect: [vnet_connect.c:1700] getsockopt SO_ERROR returned 10061 0x274d 13:49:16.889 [46304.44280] <8> async_connect: [vnet_connect.c:1700] getsockopt SO_ERROR returned 10061 0x274d 13:49:24.892 [46304.44280] <8> async_connect: [vnet_connect.c:1700] getsockopt SO_ERROR returned 10061 0x274d 13:49:25.890 [46304.44280] <8> async_connect: [vnet_connect.c:1700] getsockopt SO_ERROR returned 10061 0x274d 13:49:25.890 [46304.44280] <16> connect_to_service: connect failed STATUS (18) CONNECT_FAILED status: FAILED, (43) CONNECT_RESET; system: (10054) An existing connection was forcibly closed by the remote host. ; FROM 0.0.0.0 TO srvbd 192.168.0.80 bpcd VIA pbx status: FAILED, (42) CONNECT_REFUSED; system: (10061) No connection could be made because the target machine actively refused it. ; FROM 0 .0 TO srvbd1-ma 192.168.0.80 bpcd VIA vnetd status: FAILED, (42) CONNECT_REFUSED; system: (10061) No connection could be made because the target machine actively refused it. ; FROM 0 .0 TO srvbd1-ma 192.168.0.80 bpcd 13:49:25.890 [46304.44280] <8> vnet_connect_to_bpcd: [vnet_connect.c:297] connect_to_service() failed 18 0x12 13:49:25.890 [46304.44280] <2> local_bpcr_connect: Can't connect to client srvbd1-ma 13:49:25.890 [46304.44280] <2> ConnectToBPCD: bpcd_connect_and_verify(srvbd1-ma, srvbd1-ma) failed: 25 <16>bptestbpcd main: Function ConnectToBPCD(srvbd1-ma) failed: 25 13:49:25.890 [46304.44280] <16> bptestbpcd main: Function ConnectToBPCD(srvbd1-ma) failed: 25 <16>bptestbpcd main: cannot connect on socket 13:49:25.922 [46304.44280] <16> bptestbpcd main: cannot connect on socket <2>bptestbpcd: cannot connect on socket 13:49:25.937 [46304.44280] <2> bptestbpcd: cannot connect on socket <2>bptestbpcd: EXIT status = 25 13:49:25.937 [46304.44280] <2> bptestbpcd: EXIT status = 25 cannot connect on socket