media write error (84)
Hi All, We are getting below error when backing up Infomix DB backup. +++++ Chilled JOB ++++++ Oct 24, 2023 12:22:21 AM - Info bpbrm (pid=14191) Mobis-SDS-1 is the host to backup data from Oct 24, 2023 12:22:21 AM - Info bpbrm (pid=14191) reading file list for client Oct 24, 2023 12:22:22 AM - Info bpbrm (pid=14191) listening for client connection Oct 24, 2023 12:22:25 AM - Info bpbrm (pid=14191) INF - Client read timeout = 7200 Oct 24, 2023 12:22:25 AM - Info bpbrm (pid=14191) accepted connection from client Oct 24, 2023 12:22:25 AM - Info dbclient (pid=6436) Backup started Oct 24, 2023 12:22:25 AM - Info bpbrm (pid=14191) bptm pid: 14212 Oct 24, 2023 12:22:25 AM - Info bptm (pid=14212) start Oct 24, 2023 12:22:25 AM - Info bptm (pid=14212) using 262144 data buffer size Oct 24, 2023 12:22:25 AM - Info bptm (pid=14212) using 256 data buffers Oct 24, 2023 12:22:26 AM - Info bptm (pid=14212) start backup Oct 24, 2023 12:22:32 AM - Info bptm (pid=14212) backup child process is pid 14286 Oct 24, 2023 12:47:20 AM - Info nbjm (pid=20233) starting backup job (jobid=1003173) for client Mobis-SDS-1, policy Mobis_Informix-DB-SDS_Pure_Disk, schedule monday Oct 24, 2023 12:47:20 AM - Info nbjm (pid=20233) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=1003173, request id:{C9DD9376-71D8-11EE-BE72-90E2BAC6DD81}) Oct 24, 2023 12:47:20 AM - requesting resource pr-nbu-dedup01-stu Oct 24, 2023 12:47:20 AM - requesting resource mobbackup.NBU_CLIENT.MAXJOBS.Mobis-SDS-1 Oct 24, 2023 12:47:21 AM - granted resource mobbackup.NBU_CLIENT.MAXJOBS.Mobis-SDS-1 Oct 24, 2023 12:47:21 AM - granted resource MediaID=@aaab@;DiskVolume=PureDiskVolume;DiskPool=pr-nbu-dedup01-pool;Path=PureDiskVolume;StorageServer=pr-nbu-dedup01.mobitel.lk;MediaServer=pr-nbu-dedup01.mobitel.lk Oct 24, 2023 12:47:21 AM - granted resource pr-nbu-dedup01-stu Oct 24, 2023 12:47:21 AM - estimated 0 kbytes needed Oct 24, 2023 12:47:21 AM - Info nbjm (pid=20233) started backup (backupid=Mobis-SDS-1_1698088641) job for client Mobis-SDS-1, policy Mobis_Informix-DB-SDS_Pure_Disk, schedule monday on storage unit pr-nbu-dedup01-stu Oct 24, 2023 12:47:21 AM - started process bpbrm (pid=14191) Oct 24, 2023 12:47:23 AM - connecting Oct 24, 2023 12:47:26 AM - connected; connect time: 0:00:00 Oct 24, 2023 12:47:33 AM - begin writing Oct 24, 2023 1:58:40 AM - Critical bptm (pid=14212) Storage Server Error: (Storage server: PureDisk:pr-nbu-dedup01.mobitel.lk) mtstrm_write_segment: Fatal error occured in Multi-Threaded Agent: Timed out after waiting 1200s to send data to mtstrmd on stream /Mobis-SDS-1/Mobis_Informix-DB-SDS_Pure_Disk/Mobis-SDS-1_1698088641_C1_F1.img V-454-95 Oct 24, 2023 1:58:43 AM - Critical bptm (pid=14212) image write failed: error 2060019: error occurred on network socket Oct 24, 2023 2:07:33 AM - Critical bptm (pid=14212) Storage Server Error: (Storage server: PureDisk:pr-nbu-dedup01.mobitel.lk) mtstrm_close_write_channel: Fatal error occured in Multi-Threaded Agent: Close Write Channel: storageServer=pr-nbu-dedup01.mobitel.lk, sessionName=Mobis-SDS-1_1698088641, dataPath=/Mobis-SDS-1/Mobis_Informix-DB-SDS_Pure_Disk/Mobis-SDS-1_1698088641_C1_F1.imgQuery reqeust 15433 failed, request is Close Write Channel: storageServer=pr-nbu-dedup01.mobitel.lk, sessionName=Mobis-SDS-1_1698088641, dataPath=/Mobis-SDS-1/Mobis_Informix-DB-SDS_Pure_Disk/Mobis-SDS-1_1698088641_C1_F1.img V-454-96 Oct 24, 2023 2:07:55 AM - Critical bptm (pid=14212) sts_close_handle failed: 2060017 system call failed Oct 24, 2023 2:11:06 AM - Error bptm (pid=14212) cannot write image to disk, Invalid argument Oct 24, 2023 2:11:08 AM - Info dbclient (pid=6436) done. status: 6 Oct 24, 2023 2:11:08 AM - Info bptm (pid=14212) EXITING with status 84 <---------- Oct 24, 2023 2:11:08 AM - Info pr-nbu-dedup01.mobitel.lk (pid=14212) StorageServer=PureDisk:pr-nbu-dedup01.mobitel.lk; Report=PDDO Stats (multi-threaded stream used) for (pr-nbu-dedup01.mobitel.lk): scanned: 6034435 KB, CR sent: 0 KB, CR sent over FC: 0 KB, dedup: 100.0%, cache disabled, where dedup space saving:100.0%, compression space saving:0.0% Oct 24, 2023 2:14:54 AM - Info dbclient (pid=6436) done. status: 84: media write error Oct 24, 2023 2:39:54 AM - end writing; write time: 1:52:21 media write error (84) ++++++++ Parent JOB +++++ Oct 23, 2023 8:35:01 PM - Info bpbrm (pid=16716) Mobis-SDS-1 is the host to backup data from Oct 23, 2023 8:35:01 PM - Info bpbrm (pid=16716) reading file list for client Oct 23, 2023 8:35:02 PM - Info bpbrm (pid=16716) starting bphdb on client Oct 23, 2023 8:35:02 PM - Info bphdb (pid=14248) Backup started Oct 23, 2023 8:35:02 PM - Info bphdb (pid=14248) The script </usr/openv/info_script/informix_onbar_whole_backup> has been approved to run and is stored locally. Oct 23, 2023 9:00:00 PM - Info nbjm (pid=20233) starting backup job (jobid=1003040) for client Mobis-SDS-1, policy Mobis_Informix-DB-SDS_Pure_Disk, schedule daily Oct 23, 2023 9:00:00 PM - Info nbjm (pid=20233) requesting MEDIA_SERVER_WITH_ATTRIBUTES resources from RB for backup job (jobid=1003040, request id:{0747EA10-71B9-11EE-87D4-90E2BAC6DD81}) Oct 23, 2023 9:00:00 PM - requesting resource pr-nbu-dedup01-stu Oct 23, 2023 9:00:00 PM - requesting resource mobbackup.NBU_CLIENT.MAXJOBS.Mobis-SDS-1 Oct 23, 2023 9:00:00 PM - granted resource mobbackup.NBU_CLIENT.MAXJOBS.Mobis-SDS-1 Oct 23, 2023 9:00:00 PM - granted resource pr-nbu-dedup01-stu Oct 23, 2023 9:00:00 PM - estimated 0 kbytes needed Oct 23, 2023 9:00:00 PM - Info nbjm (pid=20233) started backup (backupid=Mobis-SDS-1_1698075000) job for client Mobis-SDS-1, policy Mobis_Informix-DB-SDS_Pure_Disk, schedule daily on storage unit pr-nbu-dedup01-stu Oct 23, 2023 9:00:00 PM - started process bpbrm (pid=16716) Oct 23, 2023 9:00:01 PM - connecting Oct 23, 2023 9:00:01 PM - connected; connect time: 0:00:00 Oct 24, 2023 4:11:14 AM - Error bpbrm (pid=16716) from client Mobis-SDS-1: ERR - bphdb exit status = 29: failed trying to exec a command Oct 24, 2023 4:11:15 AM - Info bphdb (pid=14248) done. status: 29: failed trying to exec a command Oct 24, 2023 4:36:15 AM - end writing failed trying to exec a command (29)