Exporting and recreating split PST files
Hello, Using Discovery Accelerator 9, I've exported out a significant amount of email for a custodian (about 50GB). I've selected to export as 'Original Type' and to encapsulate in a PST format. Doing this, I've run across a couple of questions that I'm not able to answer fully and I'm hoping someone here can do so. Question 1: The PST files split into 1.32GB size chunks and seems to divide the PST files exactly on this size (like a zip file). After looking at a PST file, it seems to possibly parse the msg files in different PST files. Meaning an email with one attachment can possibly save the email in one PST and the attachment in another. Is this something that it does? If so, is there an option to have it not do this? Question 2: After the above, it also looks like it does not retain original folder structures (maybe it never had one being in the archive). If this is correct, is there another method of export that may solve that? Thanks so much for any help.Solved2.3KViews0likes7Comments
DA Attachment Name Search
Thank you in advance for any assistance! EV and DA are v9 All I need to perform is a search that looks for attachment names that have, for example, "ABC" in the file name. I've referenced these two links and cannot get any DA hits on my search attempts. http://www.symantec.com/connect/forums/discovery-search-specific-attachment-name http://www.symantec.com/connect/articles/discovery-accelerator-hidden-searchable-items Using information from the 2nd link, it appears that I can use attribute "TSUB" with description: Attachments only - the subject / title of the top-level item. Do I use a Custom Attribute within a new search to utilize "TSUB"? If I populate the screen like the screen shot below, I get zero hits and I know there are attachments with "ABC" in the file name.Solved3.4KViews0likes6Comments
How to audit Discovery Accelerator ?
Hi Everybody, EV version is 11.0.1 If it is possible I would like to enable auditing for Discovery Accelerator. 5 years ago it was asked in forum discuss about this issue : https://www-secure.symantec.com/connect/forums/auditing-actions-taken-discovery-accelerator Auditing situation for DA still is the same or is there any new work ? Thank you,Solved5.5KViews0likes12Comments
Discovery Accelerator - Search results, can you review without accepting
I'm working with Discovery Accelerator at the moment and I'm wondering what the story is with the search functionality within a case You create a case and you do your search/ searches. Now as far as I can tell the only means of review to see if your search results are right is the number of records returned? that's why the underlined statement below in the DA help confuses the hell out of me. The only way I can look at the results is by accepting them for review, Once I have done that I can't modify the search if it wasn't right. Because I can't then remove an incorrect search I have to delete the case and start again. I have to say it seems to me to be one of the most unintuative features of the whole system and I'm a lead infrastructure analyst who put EV and a SAN in, what the hell happens when I unleash this on the users?!?!?!? They are going to go nuts!! Can someone confirm if this is the correct understanding of how it should operate, it's doing my head in!! When you have created a case, you must search for information to include in it. This process involves the following activities: Running one or more searches on the relevant vault stores for suitable information. Discovery Accelerator offers a wide range of search criteria from which to choose: words and phrases to look for, date ranges, message size, author and recipient addresses, and more. Studying the search results to assess their suitability, and then either accepting or rejecting the results.Solved4.3KViews2likes16Comments
Implications of restarting EV services and DA Accelerator services
Hi Environment is EV 9.0.2 We currently restart the following EV services nightly: Enterprise Vault Task Controller Service Enterprise Vault Storage Service Enterprise Vault Shopping Service We do this for historical reasons as we did it in our older EV8 environment, I believe it was to clear up MAPI sessions andkeep the system running more smoothly. Is this still necessary? Does restart these EV services impact DA searches and exports? What's the impact? Does restarting the DA Accelerator service impact DA searches and exports? What's the impact? thanksSolved4KViews0likes10CommentsExport search results in Discovery Accelerator
Hello, I have a situation where legal needs an export of all emails sent between two parties. They do not need the actual content, just the To & From fields and maybe the Subject. Is there a way to do that in DA? I tried searching with the browser search in EV, but I could not find a way to just export the metadata, only the content. They are using EV for journaling only, not mailbox archiving. Is there a way do this from EV (Like maybe just export form the index)? Thanks fo reading!3.6KViews0likes4CommentsCannot do searches in discovery accelerator (no search ability at all)
Hi guys We recently purchased discovery accelerator and much to my dismay it has become incredibly urgent to have this product up and running within days due to a legal requirement. I have installed and got this up and running with 0 install issues at all, but now when it's time to create a test case, I hit a brick wall, I can't search at all. There is no search options. I feel like i've missed something really silly here in the configuration phase. I've setup a configuration database, a customer database (on a seperate database server to the EV server database) and installed the client. Now when I connect and create a case I see the below. and running through the install and admin guides seem to just say 'click on case then go to the searching tab....' I'm really scratching my head trying to figure what i have missed. However, I'm also in the unfortunate position that I have someone telling me that if it's not working in 24 hours, begin a manual export/search/sort of pst files :S Any help much appreciated. Environment Discovery accelerator 8.0SP3 Enterprise vault 8.0SP3 Win 2k8 Standard x64 sp2 on app and database EV and DA databases are seperate servers. In setting up my company database, it does find and display all user archives in the Enterprise vault. Not sure what other info might be needed.Solved3.4KViews0likes7Comments
