Upgrade backup appliance 3600 R2 to R4
Hello, I have received a notification from symantec that the upgrade for the backup exec appliance R2 and R3 to the new R4 is now available... anyone knows of any documentation or steps or notes about the how to perform the upgrade? the appliance currently uses windows server 2008 R2 and backup exec 2012. what will be upgraded exactly? the backup exec. version or both the OS and the backup exec.? appreciate any input on this.Solved1.6KViews0likes3Comments
BE3600 Appliance clean upgrade to R3
Does anyone know or have suggestions on the best method to upgrade the BE3600 appliance to R3, with the catch that I want to completely wipe all data on it? Is there a way to clean install R3 from scratch, or should I just wipe the dedupe storage pool and upgrade like normal. Basically, the appliance is in a horrible state, and I want to avoid upgrading it and it having the same backup issues that we are currently seeing with it. (not to mention, with over 40TB of deduped data, it can take weeks to delete backup sets sometimes, other times the only way to get it backing up again was to reboot it, etc). I just want to make sure that I am starting R3 with a clean slate and a pristine image. Yes, I know that R4 is coming out in a week or two, but at this point it is not backing up at all, and we need it done immediatly (can't wait until August 3rd).... Now if there is an engineer on here that would want to provideme with the R4 ISO, and help me with a clean install this weekend... I'd be ok with that :) Thanks guys!Solved749Views0likes1CommentBackup agent on windows Cluster
Hi, I have a Windows cluster running MS SQL server. I want to install the backup agent on it in order to take the backup, I am wondering if I will install the agent on each node using the node name or I will install it on the cluster using the cluster name ? RegardsSolved1.4KViews1like3CommentsDedupe doesn't seem to be working properly 3600 R3 was R2
Appliance was R2, was upgrading to R3 twice, once in September and once again at the end of October. Ops center crashed on the first appliance. 3 months ago I was sitting at 2.3 to 2.5TB of dedupe storage at a 16.1:1 ratio, this was directly before the first upgrade. So I had about 37.03-40.25TB of hydrated data. Since then I obviously have upgraded the appliance on around Sept 16. Looking in the adamm.log is where you can really tell it starts to grow from that point until now, because within 2 weeks it climbed a TB. Now I am at 4.88 TB and about to fill up the storage. I am manually having to delete the oldest backups sets trying to reclaim some data. My dedupe ratio is now at 10:1. Since I have only jumped up 7-8TB of hydrated data, but yet have doubled the amount of space taken up with the dedupe something seems wrong. I have only added 3 servers to the mix since Sept 16th, which each house about 50GB of data. All jobs follow a basic template with a few being different: 1 full a month with differentials in between. The fulls kept for 95 days and the differentials kept for 32 days. I have a ticket open on this but the tech doesn't believe anything is wrong. We looked in the audit log and it show media being reclaimed and deleted, but I don't think this is a consistent case. Right now I have a lot of Expired backup sets that are not being deleted. Some I think are being affected by the known bug that is not deleting backup sets that were taken with 2012. Other though I expired yesterday morning and they are still there, other are deleted right away. My environment is all Windows. I have almost half 2012R2, almost half 2003 and a couple of 2008 and 2 Windows 7. I only have 2 or 3 out of 20 servers being backed up that have more than 100GB on them and only 10 of the have more than 50GB. One of the ones with more than 100GB has 800GB of data on it, 1/4 of it being pictures which I know do not dedupe well, but this servers was being backed up pre upgrade to 2012 with no issues. The other server having more than 100GB of data is a file server with 200-300 GB on it, which resides on a windows dedupe storage which takes it down to 150-200GB. To me there is no way, in my environment that going from 37-40TB of hydrated data/2.3-2.4TB dedupe at 16.1:1 ratio, and it sat this way for 4 months leading up to the 2014 upgrade.....to 47-48TB of hydrated data with 4.88Tb when deduped at 10:1 ratio within 2 months of the upgrade is correct. The only reason I haven't filled up my dedupe yet is I am manually expiring backup sets. But it is still climbing and the dedupe ratio is going down and I won't be able to fight it off for longer without doing more drastic expirations. Is anyone else experiencing something similar? Is there anymore information I can give that would help?862Views0likes4CommentsBackup exec vss provider
Hi, Could someone tell me what is the function of "backup exec vss provider" ? How does it benefit the backup process ? It is set to manual in the services of my virtual machine (windows server 2008 R2) ? When I try starting it, it complains about " The service did not respond to the start or control request in a timely fashion" RegardsSolved3.9KViews0likes2CommentsBackup exec agent
Hi, I upgrade my appliance to 3600.R3 and it was upgraded successfully. I further installed via live update SP1 and hotfix-225092. Now when I upgraded the agent on virtual machine it was upgraded and it changed its colour to blue, but it still has the arrow over it showing that it has some update, version numbr of agent is 14.1.1786.1068. The problem is when it runs the backup job it stay stuck on "Discoverying resources". I have tried taking its backup as physical server and via V-center, in both the cases it had the same problem. Could you tell me what is wrong ? RegardsSolved1.4KViews0likes6CommentsBackup exec appliance 3600 R2
while pushing the agent to the servers encounter with credential error and sometime WMI error and the while taking backup of SQL database server after finishing the backup while verify the backup encouter with constincy check error.... Please can any one help me on this issue!!! Thanks,Solved833Views2likes2Commentsbackup exec 3600 appliance r3 management services cannot start and no privilege to access BEDB
Dear, I have installed 2 x backup exec appliance 3600 r3 version. After installed a backup exec appliance, it is working porperty. However, management service account is changed to domain account when joined to domain, then I cannot login to console, and shown the error message as please restart the management services. I tired to change the management services account to local system, return back normal. Then the another problem is coming, when I promot a CAS and MMS, store in MMS deduplicate disk is disappear. I tired to import the dedp disk, failed to import and prompt the error message: server do not have privilege to access the BEDB. I am following the error message, open the BEutility and grant the access right for the MMS on this MMS host, dedp disk can import now. Finally, I would like to share the disk from CAS to MMS in order to perform the dudplicate operation, both cannot be shared. Please give me the suggestion how to fix it, or any hotfix is coming to release. thanks! KelvinSolved589Views0likes1Comment
