Important Information Regarding Live Update
After May 2, 2018, Backup Exec 16 and earlier versions will no longer receive automatic security and quality updates via Symantec LiveUpdate. Further details of this change can be found in our Support article. There is no change to the functionality of the Backup Exec product that you have currently installed. Prior to 2 May 2018, Veritas recommends that you run Symantec LiveUpdate to apply the latest updates (if any) to your installed version of Backup Exec. If you cannot update Backup Exec before 2 May 2018, you can continue to download and manually install the updates from the Veritas Support website for the supported versions of Backup Exec. The product updates for below Backup Exec versions can be manually downloaded from this article. Please visit this page periodically to check on the latest available updates: https://www.veritas.com/docs/000036756 For complete information on Technical Support policies and timelines for Backup Exec, visit: http://www.veritas.com/docs/000116356 Veritas is committed to provide security and quality updates with a new streamlined technology in latest version of Backup Exec, along with seamless user experience. Backup Exec 20 and newer version leverage Veritas Update as the new technology to receive the product updates. Please stay tuned to this page for more information on product upgrade opportunities.940Views1like0CommentsLiveUpdate (3.3.0.69) stops downloading after 3500 KB within Backup Exec 2010 MP1 (13.0.2896) => LU1835: Connection to the LiveUpdate server failed
Dear All, I have a really strange problem with the LiveUpdate (3.3.0.69) for Backup Exec 2010 MP1 running under Windows Server 2008 R2 Standard (64bit). After a clean installation of the server with the OS and a clean installation of Backup Exec 2010 MP1 (13.0.2896) the first thing I tried was to run the LiveUpdate. It directly connects to the Symantec Servers... ... and find all the necessary updates. If I proceed with a click on "Next" it starts the download but stops always exactly after 3500 KB... ... after some seconds the error message LU1835: Connection to the LiveUpdate server failed appears. I'm connecting to LiveUpdate via a Proxy Server. I already added http://*.symantec.com and http://liveupdate.symantecliveupdate.com to the Trusted Sites within Internet Explorer I already checked the articel "How to determine whether your firewall is blocking LiveUpdate" with the result that everything is fine and nothing got blocked from the firewall I already increased the time for time-out value for HTTP downloadswith the result that the error message LU1835 will be displayed later. I also already uninstalled LiveUpdate, rebooted the server, made a clean installation of LiveUpdate and run a repair of Backup Exec without any further result. If I try to download ahotfix smaller than 3500 KB (like Hotfix 354911 with ~ 3,1 MB) it works fine for that hotfix - but no luck for any (single) hotfix > 3,5 MB At the same time a LiveUpdate runs fine via the same network/same proxy on a Windows Server 2003 R2 and Backup Exec 12.5 installed on it. Here it's e.g. no problem to download SP4 (> 100 MB) for BE12.5 via LiveUpdate, so this is why I do not believe that the problem is related to our internet connection. Any ideas as I'm running out of them...? Kind regards, SGSolved3.7KViews1like37CommentsSQL databases no longer backup after recent updates
Last week I upgraded one of our database programs. Since then I have realized there was also an automatic update from MSinstallec, hotfix 2055 for SQL2000. I am not sure why that hotfix was installed as I am running SQL2005, not 2000. I attempted to remove it, however it informed me I would adversly affect 30 other programs so I decided not to go that route quite yet. To make a long story short, BEcan no longer backup any of my SQLdatabases, not just the one Iupdated. I get several errors, but the latest is that the database is in use. I can run the backup just fine in the SQL enterprise manager, so it has something to do with BEand SQLworking together. Has anyone seen this in the past week? Any suggestions where to start? Thanks,Solved1.6KViews1like6CommentsInternet Explorer 8 problems with Nortons
Can someone help me? Keep getting "The following updates have been aborted: Norton AntiVirus Internet Worm Protection Signature Updates has 1 aborted update(s). Reason: LU1845: This product was not updated due to a processing error." Tried solution in document ID: 2004010509301513. Tried solution in document ID: 2008071720074613. . Uninstalled liveupdate (thru control panel, add/delete), reinstalled it (by lauching LUSETUP.EXE from my CD). Can't get this problemfixed. General Info: Windows XP SP3 Norton SystemWorks 2005 Norton Antivirus version 11.0.17.1 Norton Utilities version 18.0.0.62 Internet Explorer 8 I would be glad to update SystemWorks to a newer version but I don't want to make the upgrade unless I know its compatible. Can someone tell me if this is a compatibility issue? If its compatibility, can someone tell me which version of SystemWorks is compatible with Windoes XP SP3 and IE 8? Thanks so much.Solved725Views1like3CommentsLive Update not working, no error message
Hi, I can't figure out why Live Update isn't updating for Norton 360. It says "Your Norton product has the latest protection updates,"but at the main page it says my definitions are not up to date.I'm not getting any error messages that indicate what exactly the problem is. I read somewhere that re-installing it is necessary to fix this problem, however I'm not sure if I wish to do so because according to the license, it states that Ican install it on two other pc's. I think it's a bit of a waste to re-install it just for Live Update. Unless re-installing doesn't count? Is there a patch or something that specifically fixes this problem?Or do Ihave to change my settings? I have never touched any settings before and it was working. If Icould have help, I'd greatly appreciate it, and I'm sorry for choosing the wrong product if I did. Thank you in advance.Solved1.3KViews1like8Comments