BackupExec Agent for Mac OS X Server not working
I cannot seem to get the BackupExec agent for OS X Server working. I have an XServe running 10.6.4 and RALUS/RAMS 2896.9 (2010r2). I have gone through the installrams script and verified everything is correct. All ports between my server and the backup server are open while troubleshooting this problem. The admin for the backup server has verified everything is correct on his end. Whenever he goes to connect to my server, it is killing the remote agent on my server. I have restarted with the logfile option and can attach if needed. The only thing that stands out to me is that some of the dylib's are not being loaded even though I have added that directory (/opt/VRTSralus/bin) to my DYLD_LIBRARY_PATH variable. Everything else looks normal, at least to me, but the agent is killed when the backup admin tries to connect to it from the BackupExec Console.26KViews0likes6CommentsRemoteAgent für Mac - kann nicht initialisiert werden
Hallo, wir sichern mit BE 11d Rev. 7170 SP5 unter anderem auch einen Mac OS X Server 10.4.11 Von Zeit zu Zeit kommt es vor, dass wir mit BE nicht mehr auf den Server zugreifen können. Die Windowsfreigabe funktioniert aber zur gleichen Zeit. Auch das Sichern des Servers lässt sich in so einem Fall noch per Freigabe abwickeln, der Job endet dann aber mit der Meldung: V-79-57344-3844 - Der Medienserver konnte keine Verbindung zum Remote-Agent auf dem Computer xserve herstellen. Der Medienserver wird versuchen, den Vorgang mithilfe des lokalen Agent abzuschließen. Nach einem Neustart des Mac's funktioniert alles wieder. Der RA wurde schon neu verteilt, allerdings ohne Erfolg. Wie lässt sich das vermeiden?4.2KViews0likes3CommentsSupport for Mac OS X Server 10.7 Lion
After the delay for support for BE 2010 and 'Snow Leopard' does anyone know where we stand for support for Lion. We are purchasing a new Mac Server in August and I am sure that it will ship with Lion and I would like to know if BE 2010 R3 Mac Agent will support it. BE 2010 R3 is running on 2008 SP2. Any one know? ThanksSolved3.9KViews0likes4CommentsHELP!!! ODBC access error. Possible lost connection to database or unsuccessful access to catalog index in the database.
We're having major issues with our backup solution. We have a single BE 12 server. We been receiving the following errors from all Windows, Linux and Mac servers. And also errors relating to "value out of range" When I try to restore the Backup Set Number that ends with a negative value (ie, -30577) and catalog File Name ending in a negative value (ie, ....._-30577.xml) are the ones that doesn't show the restore list after the backup job is successful. We trying everything from repair DB, renaming Catalog folders, etc... still no luck! Please help! As we are not able to do any kind of backups at this point we can not afford to start over and lose months of backups. Backup Exec Alert: Catalog Error ODBC access error. Possible lost connection to database or unsuccessful access to catalog index in the database. From application event log: Access to catalog index (Catalog index database) failed. Reason: [Microsoft][ODBC SQL Server Driver]Numeric value out of range cat_RecordSet::Open() r:\catalina\1364r\becat\segodbc\seg_odbc.cpp(2404) SELECT distinct CatMedia.*, ImageObjectView.FragmentState FROM CatMedia, ImageObjectView WHERE CatMedia.MediaFamilyGuid = ImageObjectView.MediaFamilyGuid AND CatMedia.MediaNumber = ImageObjectView.MediaNumber AND CatMedia.PartitionID = ImageObjectView.PartitionID AND ImageObjectView.ImageNumber = ? AND CatMedia.PartitionID = ? AND CatMedia.MediaFamilyGuid = ? AND CatMedia.Status & ? = 0 Case History Actions View Case Detail Add Case Comment Add Case Files Close Case <!-- /* You may give each page an identifying name, server, and channel on the next lines. */ s.pageName=metaData['page_name']; s.server="symantec" s.channel=metaData['visitor_segment'] + ': ' + metaData['site_section'] s.pageType=metaData['page_type'] s.prop1=RegionArray[metaData['site_country']] s.prop2=metaData['site_country'] s.prop3=metaData['site_language'] s.prop25=metaData['error_url'] s.prop27=metaData['visitor_segment'] s.prop33=metaData['page_url'] s.prop41=metaData['site_section'] s.prop42=metaData['product_name'] s.prop43=metaData['product_category_name'] s.prop44=metaData['product_sub_category_name'] s.prop45=metaData['product_version_name'] s.prop46=metaData['content_format'] s.prop47=metaData['content_type'] s.prop48=metaData['content_title'] s.prop49=metaData['site_sub_section'] /* Conversion Variables */ s.products=metaData['products'] s.eVar26=RegionArray[metaData['site_country']] s.eVar27=metaData['site_country'] s.eVar28=metaData['site_language'] s.eVar29=metaData['visitor_segment'] + ': ' + metaData['site_section'] s.eVar41=metaData['site_section'] s.eVar42=metaData['product_name'] s.eVar43=metaData['product_category_name'] s.eVar50=metaData['visitor_segment'] /************* DO NOT ALTER ANYTHING BELOW THIS LINE ! **************/ var s_code=s.t();if(s_code)document.write(s_code)//--> <!-- if(navigator.appVersion.indexOf('MSIE')>=0)document.write(unescape('%3C')+'\!-'+'-') //-->2.5KViews2likes2CommentsBackup Exec.cloud
Does anyone know when Symantec Backup Exec.cloud will be available in Austria and under what pricing? Also, does anyone know the location of the servers where our data would be stored (Europe? US?)? Finally, does anyone know how private, safe, and secure our data would be (Would the CIA, the FBI, or similar companies have access to our data?)? Any input is appreciated, thank you in advance.Solved1.9KViews0likes11CommentsMac OS X Agent stalling during backup
When attempting to backup files from our Mac OS X 10.6.8 file server, we are encountering a problem where the backup will stall if it encounters a file containing non-standard characters. For example, attempting to backup a file with 'ä', 'Ä' or '–' characters (pretty much any non-standard character) in the name results in the backup process stalling. The file or folder isn't skipped - the backup simply gets stuck. Users can see the file fine in Finder (MEETING NOTES – Test.doc) but if we do an ls in Terminal the file looks like MEETING NOTES ??? Test.doc with the hyphen character represented as \342\200\223 if you try and perform a move operation. We've tried setting the Encoder option (Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\RALUS\Encoder) to LATIN-1 and UTF-8 but the problem still occurs. If we copy the file across to a Windows server we can complete the backup successfully. It is vital for us to be able to back up our file server (on Mac OS X) so I'm hoping someone on the forums here might have a solution or some suggestions.Solved1.2KViews1like5CommentsMAC OS incremental backup
Hi everybody, I'm having some problems with backup of files stored on a MAC OS X server. The MAC OS X server have the RAMS agent installed properly and, infact, I can see the server entry in "Favorite Resources / Macintosh Systems" The full backup (using modified time) is working fine. I can get the full backup off every file I need The problem is about the differential (or incremental) backup using modified time. With this solution, the system does not backup copied/moved files with modified date in the past (for example older files that are copied in the target folder - these files maintain their original modification date). Is there a workaround for this issue? I'm using Backup Exec 2010 R3 Rev 5204 64bit while the MAC OS system is 10.7.2.1.2KViews0likes5CommentsBackup of Apple Mac Server Fails - Remote Agent Not Detected
I'm running Backup Exec 2010 R2 with all patches on a Windows Server 2008 R2 media server. I'm attempting to backup a Apple Mac server that I've backed up successfully in the past with Backup Exec 2010 R2. I've verified that the correct version of the Remote Agent is installed on the Mac server and have verified that port 10,000 is listening on the Mac server (i.e., I can telnet to the Mac server on port 10,000 and receive a response). Recent backups of the server have failed with the error "Remote Agent not detected on Server.domain.com". Can anybody provide any suggestions for getting backups working again?Solved1.1KViews0likes4CommentsProblems backing up OS X machine
Hi, I recently encountered a problem with one of our backup jobs. If it succeeds it usually backs up 3,5 TB od data from an OS X server that has a couple of iSCSI shares connected to it. Two weeks ago this full backup failed after backing up 1,34TB of data with this error: Completed status: Failed Final error: 0xe000ff11 - A communications failure has occurred with a Linux or Unix resource. Final error category: Resource Errors And the next days daily backup failed with this error: Completed status: Failed Final error: 0xe000ff11 - A communications failure has occurred with a Linux or Unix resource. Final error category: Resource Errors I checked on the server and it turned out that the agent was not running, I tried to restart it, but it did not start, so I reinstalled it and run a test backup, which worked. I thought it was a one time thing and left it like that for this week. This week the backup failed again, this time after backing up 1,36TB which seems to close to last weeks 1,34TB to be an accident. It failed with the same error and the agent is again not responding. I googled the error of course and found this: https://support.symantec.com/en_US/article.TECH195179.html But I can't find the 'Back up contents of soft-linked directories' option. All I see is this: and this: Do you guys have any ideas what could be causing this? And where do I find 'Back up contents of soft-linked directories' option? Did the name of it change? I am using BE 2014. Thanks in advance. JakubSolved1KViews0likes6CommentsWanted: User-Independent Continnous Protection Agent for Desktop OSes
Any plans to release a user-independent continous protection backup agent for desktop operating systems (such as Windows XP/Vista/7 etc?) Unfortunately the current continous protection agent release is not compatible with desktop OSes and the Desktop / Laptop Option is user-dependent. I need a Backup Exec agent similar to Mozy (runs in the background on a schedule or continously, regardless of the user logon state, plus compatible with Mac and Windows desktop and server operating systems.) Symantec, step up to the plate.948Views0likes6Comments