CALLHOME status: Not able to upload callhome data
Hi All, I am getting the following error from one of our netbackup appliance. Can any one please let me know what is the actual problem (how to identify )and how to resolve the issue. I am new to Netbackup appliance :( CALLHOME status: Not able to upload callhome data Error: 500 SSL read timeout: Please contact Symantec Support to resolve this issue. Appliance Model 5200 V2.5 OS : Linux Redhat 7x1.6KViews1like4CommentsNetBackup Appliances and SCOM
Hi Just wondering if anybody was successfully monitoring Netbackup Appliances using SCOM 2012 R2. I tried using the SCOm Discovery to monitor one of ours, treating it just like a linux server, and received an error saying that the server refused to start a shell/command. Not necessarily after a resolution to the error, but would be interested to know whether anybody has got this sort of monitoring working. Thanks IanSolved1KViews1like2CommentsHow to verify backup content in SAP online backup/archive backup
We have configured new 5230 appliance recently and SAP Online backup and Oracle Archive logs backup. i want to verify or view the contenet backuped up by these policies. like client wise list of backuped up archive logs, list of all backuped up archive logs from-to date. i have never used SAP agent backup and want to confirm that we are not missing any logson production thank you in advance...Solved650Views0likes1CommentAppliance traps snmp
Hi, Recently we have two new appliances 5230 and in the integration with the supervision system we will need to test the SNMP traps. I read the documentation and I don't found nothing about to send a test trap to test SNMP. How i can test the SNMP for see that send correctly to the supervision system?Solved3.2KViews0likes9CommentsNetbackup appliance 5220 Fan failure error
Hi All, Can someone please guide on the below alert i have received today not sure If I need to escalate Symantec support to check it. +-------+ | Enclosure 1 Fan Information | |+-----+| ||ID | Status | Speed | LowWaterMark | State | Acknowledge || ||---+---+--------+---------++-------|| ||1 |Critical |0 RPM |2000 RPM |Failed |No || ||---+---+--------+---------++-------|| ||2 |Critical |0 RPM |2000 RPM |Failed |No || |+-----+| | Enclosure 1 Power Supply Information | |+-----+| || ID | Status | State | Acknowledge || ||-----+-+--------+--------|| ||1 |Critical |Warning |No || |+-----+| | Enclosure 1 Temperature Information | |+-----+| ||ID| Type | Temperature | HighWaterMark | State | Acknowledge || ||--+---------+---+------+-------+---|| ||1 |Backplane Temp 1 |- degrees C |- degrees C |Failed |No || ||--+---------+---+------+-------+---|| ||2 |Backplane Temp 2 |- degrees C |- degrees C |Failed |No || |+-----+| +-------+Solved1.1KViews0likes3CommentsAudit - Who changed what policies and when
We are running NBU Appliance based environment ver 2.6.1.1 and NBU ver. 7.6.1.1. We are required to enable auditing to capture who changed what policies and when. We also have OpsCenter Analytics that I am sure can possible be useful. Appreciate your help with what is required to be done to achieve the above without overloading the Master server with audit logs?Solved2.1KViews0likes4CommentsP2 Therm Margin shows Warning
Hello everyone, we received from our Netbackup Appliance 5230 a warning regarding the temperature from P2 Therm Margin (Hardware Error/Warning(s) Notice). Temperature: 0 degrees C LowWaterMark: -128 degrees C HighWaterMark: -15 degrees C State: Warning How do I have to interpret these values? Can this be a bug or something? Thanks in advance! Best regardsSolved821Views0likes2CommentsUnderstanding Accelerator (from detailed Status view)
Hi all, I am in need of confirmation or explanation on some logging I see in the detailed status. When I see this in the detailed status (for an Incremental backup): 04/15/2015 07:02:43 - Info bpbkar (pid=98149) accelerator sent 1115317760 bytes out of 5630247936 bytes to server, optimization 80.2% Does this mean the Accelerator has found5630247936 bytesof new/changed data on the clientof which1115317760 bytesis new data to the backup appliance? And how does this related to: 04/15/2015 07:02:45 - Info netbackup (pid=164455) StorageServer=PureDisk:netbackup; Report=PDDO Stats for (netbackup): scanned: 5498334 KB, CR sent: 268206 KB, CR sent over FC: 0 KB, dedup: 95.1%, cache disabled I see that the client-side-dedup has foundscanned: 5498334 KBof new/changed data of whichsent: 268206 KBis sent to the Backup Appliance as this is new unique data. Please correct me where I am wrong or comfirm I am understanding this correctly. Many thanks Regards, Ronald1.2KViews1like6CommentsFull/Incremental backup runs slow but fast after reboot
Hello, I have a very strange problem over here where one of my servers does something abnormal... Once I reboot the server and run the backup (full) then I get full speed over 600Mbit/sec meaning it gets done in about 6 hours. However once the backup completes I have an issue on the following day where transfer rate gets to maximum avg of 30 Mbit/sec and backup takes 3 days to complete. Any kind of ideas is well appreciated. Netbackup appliance 5220 netbackup 7.5, problematic client runs windows 2003 64 bit. 1GBiT network link auto negotiation. But like I've mentioned above the backup runs OK upon server reboot and then once it's done then another backup takes ages with avg speed of 30 mbit/sec. Thanks in advance for your help.1.7KViews0likes8Comments