BE2014 cannot restore NDMP data if that NDMP server no longer exists
I opened a case with Backup Exec on 9/3/2014 regarding restoring NDMP data from servers that no longer exist. In a nutshell we have lots and lots of historical Netapp/NDMP backups on tape of servers that have either been renamed or decommissioned. When I load those tapes into BE2014 and perform an inventory and catalog it does not create any of the decommissioned NetApp servers, so I cannot select the server to perform the restore. Better yet, when I right click on the actual tape and select restore I get the message, "No Backup sets found". I can perform these same steps with the same tapes in BE2010R3 without issues. If anyone else out there has NDMP backups of servers that no longer exist i'd be curious if you witness the same problem. Symantec was able to replicate my issue in their lab and this was the response I got back when they closed the case. "I am writing you in reference to the open case mentioned above. Symantec Corporation has acknowledged the issue you are experiencing is present in the current version of the product. Symantec Corporation is committed to product quality and satisfied customers. This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a service pack in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see http://www.symantec.com" I'm looking for any assistance I can get, for I cannot upgrade to BE2012 for the same reasons most of the community can't and I cannot purchase licenses for BE2010 because Symantec only supports the prior version being BE2012 at this point. Any help is appreciated. Chris StangerSolved962Views6likes3CommentsBackup of deduplicated EMC storage failed
Hello, we backuped our EMC storage very well since many years now. Recently, the expert in storage activated the deduplication of our NS120 storage, and now only Full backup succeed, all incremental backup failed with the following error: NDMP Log Message: SnapSure file system creation fails NDMP Log Message: Mover encountered internal socket error. NDMP Data Halted: Aborted NDMP Mover Halted: Internal Error I try to desactivate the option Snapsure, but i have another error message... I would like to keep deduplication activated because storage space becomes critical. Someone already face to this issue and find a solution? Thx a lot for your help369Views5likes2CommentsNetApp NDMP restore - Backup Exec 2010 r3
Hi All, I'm having an issue trying to restore NDMP data from a backup tape that was created using the same server, tape drive and NDMP device as the restore job. I am just restore a folder containing some files. The folder is simply a sub directory of shared folder. The error received is; "Final error: 0xe000fe29 - Authentication failed on connection to the server. Make sure that the user account has the appropriate permissions and that the password was typed correctly. Final error category: Security Errors For additional information regarding this error refer to link V-79-57344-65065" I'm running Backup Exec 2010 r3 with SP2(Version 13.0 Rev. 5204 32-bit) and the tape drive is a rack mounted HP LTO-5 Ultrium 3000 SAS. I'm using the Symatec drivers for the tape drive and its running the latest firmware. The NDMP device is a Netapp FAS 2040 running Data OnTap 8.1rc3 The following articles describe the problem but the solutions have not worked for me. The first article listed is the most accurate to my issue; http://www.symantec.com/docs/TECH161386 http://www.symantec.com/docs/TECH156278 In the restore job I am using the same credentials as the original backup job. When creating the restore job a test of the credentials returns successful. Can anybody help with this problem? I have not been able to find any articles or discussions that offer a solution. Thanks in advance for any help, RorySolved1.1KViews4likes5CommentsCIFS backup from VNXe 3150 without NDMP through BE 2012.
Hi, One my customer want to have EMC VNXe 3150 and BE 2012. We have created a CIFS server and Share folder. Is it possible to take this share foder backup without using NDMP. If yes, how. I have a link but its not for VNXe 3150:- http://www.symantec.com/docs/TECH55199 Thanks.679Views2likes4CommentsBackup Exec with NDMP of NetApp job Queued
Hi, I'm attempting to configure Backup Exec 2010 to backup data from a NetApp Filer using NDMP. The tape library I am using is a HP StorageWorks MSL4048 connected directly to the NetApp Filer via Fibre Channel. I managed to get a some backup jobs to run but now all of the jobs go to a queued state and never run. I can see the tape library and the drives in devices within Backup Exec and they all say they are ready. There is also blank media in the slots within the tape library. I can not understand why the jobs are queued and never run. And advise on where to start to troubleshoot this? I have upgraded to Serviec pack 2 but that has not helped. I have restarted the Backup Exec services and the whole server it is running on as well as restarting the tape library but with no success to get the jobs running. Cheers, Calvin1KViews2likes8CommentsHELP!!! ODBC access error. Possible lost connection to database or unsuccessful access to catalog index in the database.
We're having major issues with our backup solution. We have a single BE 12 server. We been receiving the following errors from all Windows, Linux and Mac servers. And also errors relating to "value out of range" When I try to restore the Backup Set Number that ends with a negative value (ie, -30577) and catalog File Name ending in a negative value (ie, ....._-30577.xml) are the ones that doesn't show the restore list after the backup job is successful. We trying everything from repair DB, renaming Catalog folders, etc... still no luck! Please help! As we are not able to do any kind of backups at this point we can not afford to start over and lose months of backups. Backup Exec Alert: Catalog Error ODBC access error. Possible lost connection to database or unsuccessful access to catalog index in the database. From application event log: Access to catalog index (Catalog index database) failed. Reason: [Microsoft][ODBC SQL Server Driver]Numeric value out of range cat_RecordSet::Open() r:\catalina\1364r\becat\segodbc\seg_odbc.cpp(2404) SELECT distinct CatMedia.*, ImageObjectView.FragmentState FROM CatMedia, ImageObjectView WHERE CatMedia.MediaFamilyGuid = ImageObjectView.MediaFamilyGuid AND CatMedia.MediaNumber = ImageObjectView.MediaNumber AND CatMedia.PartitionID = ImageObjectView.PartitionID AND ImageObjectView.ImageNumber = ? AND CatMedia.PartitionID = ? AND CatMedia.MediaFamilyGuid = ? AND CatMedia.Status & ? = 0 Case History Actions View Case Detail Add Case Comment Add Case Files Close Case <!-- /* You may give each page an identifying name, server, and channel on the next lines. */ s.pageName=metaData['page_name']; s.server="symantec" s.channel=metaData['visitor_segment'] + ': ' + metaData['site_section'] s.pageType=metaData['page_type'] s.prop1=RegionArray[metaData['site_country']] s.prop2=metaData['site_country'] s.prop3=metaData['site_language'] s.prop25=metaData['error_url'] s.prop27=metaData['visitor_segment'] s.prop33=metaData['page_url'] s.prop41=metaData['site_section'] s.prop42=metaData['product_name'] s.prop43=metaData['product_category_name'] s.prop44=metaData['product_sub_category_name'] s.prop45=metaData['product_version_name'] s.prop46=metaData['content_format'] s.prop47=metaData['content_type'] s.prop48=metaData['content_title'] s.prop49=metaData['site_sub_section'] /* Conversion Variables */ s.products=metaData['products'] s.eVar26=RegionArray[metaData['site_country']] s.eVar27=metaData['site_country'] s.eVar28=metaData['site_language'] s.eVar29=metaData['visitor_segment'] + ': ' + metaData['site_section'] s.eVar41=metaData['site_section'] s.eVar42=metaData['product_name'] s.eVar43=metaData['product_category_name'] s.eVar50=metaData['visitor_segment'] /************* DO NOT ALTER ANYTHING BELOW THIS LINE ! **************/ var s_code=s.t();if(s_code)document.write(s_code)//--> <!-- if(navigator.appVersion.indexOf('MSIE')>=0)document.write(unescape('%3C')+'\!-'+'-') //-->2.5KViews2likes2Comments