SSR2013 locks up during backup
I am trying SSR2013 it backup by C & D drives just fine, but when backing up my E drive (data Drive) the program locks up. I can copy all the data to the Ddrive and it will backup just fine. It takes about 20 minutes to back up the C & D drive with a copy of the E drive data on it. But the times that it does backup the E drive it takes about 1 1/2 hour, most time the program locks up. I am running windows 7 64 bit, UEFI bios, 2500GB hard drives, C & D on one and E on the other. Has anyone seen this before?
Former Ghost 15 user - Getting trapped in the SSR 2013 Trial
A few days ago I had an issue with doing a system restore using Ghost 15. I went to that forum for help and learned that Symantec was going to discontinue Ghost and recommended users "check out" SSR 2013 with its free trial. I downloaded the free trial and eventually learned it would not install unless I first remove Ghost. That wasn't from anything that I saw when the SSR installation failed; that happened without any additional information. However, I did eventually find my way to this forum and a helpful Guru pointed out the issue and also that I could always re-install Ghost if I wasn't happy with SSR. I uninstalled Ghost, installed SSR, and started backing stuff up. Now, if one of the things you want to do is a full system restore (my primary interest)then you need a recovery disk. SSR will make a recovery disk for you and all you need to do is provide an activation key which you don't get with the trial version. No problem, as all I need to do is install Ghost. But I can't install Ghost until I uninstall SSR. And SSR WILL NOT UNINSTALL. Whenever I try to uninstall it there's an Error 2738 and something about a VBasic error. So now I have a trial verision of a program that I can't use and a paid for program I can no longer load. I guess it can all be fixed if I pay Symantec for an activation key for a program that I'm not sure I want in the hopes it will maybe allow me to upgrade to a latter version that can uninstall so I can install the program I uninstalled so I could evaluate the Free Trial. To put it another way, I may have to pay Symantec to I can remove their free software and load back the software I paid them for as well. And, even it it turns out there's a simple, and hopefully less expensive, way out of this I've still wasted a lot of time on what should be a free trial of a comercial product which appears to be more of an alpha test. (If I sound upset, it's because I really am)
SEP ccSvcHst runs with SSR vProSvc during backup and stalls backup (2% in 12 hrs)
Dell Presicsion 330 Wndows 7 workstation, 3 HD, with SSR 2011 (because of older CPU) and SEP 2013 client (unmanaged) installed. We have a long historyof successful SSR daily backups completing in < 1 hr. Yesterday ran SSR restore on C: Last night's scheduled backup started at midnight and was only at 1% after after 8 hrs. Tack Manager showed ccSvcHst repeatedly running after short bursts of vProSvc action, with each process having almost equal very high I/O count. vProSvc logged 44 min of CPU time, ccSvcHst 30 min of CPU time, at point of aborting backup. Something related to backup is invoking SEP. The result kills effective backup. I need, and apprecaiate, your wisdom about cause and fix.
How do I create a Custom Recovery Disk using the SSR 2013 Trial
I've just downloaded the SSR 2013 trial and want to create a bootable recovery disk. From what I can tell from the unavailable user guide and sparse help file, I need the to have a SSR disk or SSR recovery .iso in hand and neither was provided with the trial. Is there a way to proceed without them?
Incremental backup not taking place - full backup always occurs.
When the backup on my machine takes place, it is always a full backup, instead of an incremental one. I have used live update to download the latest files from Symantec, but still it does this. The operating system is Vista, and the back up is Backup Exec System Recovery 8.5 Desktop Edition. Please could anyone tell me how to get the settings such that an incremental backup will take place? Many thanks, Stuart.
