performance

64 Topics

VM host backup
Hi, Please note that when taking a host backup ( hyperv), all the machines that are in the saved mode become unaccessible during the running backup . Is this a normal behaviour of system recovery?
lanloun
10 years ago Place System Recovery
2KViews
0likes
10Comments
restore registry of regedit
Hi, is possible restore registry of regedit only with symantec system recovery or only restore files and folders? Hola, es posible restaurar registros de regedito solamente mediante system recovery o solamente se pueden restaurar archivos y carpetas? thanks/gracias
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n3m3sls
10 years ago Place System Recovery
1KViews
0likes
2Comments
Slow restore, 410GB 12 hours.
Hello, We are testing for a few customers the restore procedure for the first time. Those customers have made backups with Symantec System Recovery over the past 3 years. Hardware: HP Proliant ML350 G6 Raid 5, 4x 150GB Disk space: Total: 410GB Used: 360GB Software: Windows Server Standard FE Symantec System Recovery 2011 10.0.0.39952 Backup destination: External Deonet/Raidon with raid 1 configuration & weekly change of backup disk. 3x Western Digital Green 1,5TB 7200RPM WD15EADS The problems we experience during a restore: Slow restore procedure USB 2.0 taking 12 hours to restore SATA directly on the motherboard taking 12 hours to restore USB 3.0 is not regonized during a restore, we cannot restore with this option at this moment Question: How can we reduce the System Recovery Restore time from 12hours to 4-6hours? From what version is USB 3.0 supported when booting from a Disaster Recovery Disk? Can we create by our own a Disaster Recovery Disk including USB 3.0 support, if yes, how or is there a manual for this? I hope i provided enough information to get to a solution. When there is more information required i will directly add it. Thank you for reading and helping us out.
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Nico_van_Eltere
11 years ago Place System Recovery
1.5KViews
0likes
12Comments
BESR-directory is invalid
Hi, The BESR job is failing with the following error: (-- The job failed with the following error: The directory is invalid. What could be the reason behind this error? How can I solve it? Regards,
lanloun
11 years ago Place System Recovery
870Views
0likes
6Comments
Symantec System Recovery 2013 causes the Exchange console to fail
When the services are enabled and running for symantec system recovery 2013, the Exchange 2010 console and powershell (on SBS 2011) no longer starts. it sticks at "initializing" and goes no further and throws no error. If i then try to stop the services for SSR2013 the service states "stopping" and the process tied to the service (SymTrackServicex64.exe) can't be ended manually, the only way out is to reboot the server. If I boot the server with the SSR 2013 services disabled, exchange works fine until I re enable them. Any help with this would be appreciated as I am unable to see anything similar when scouring the web! Craig
slavishrook
11 years ago Place System Recovery
1.2KViews
0likes
7Comments
SSR 2013 How to improve FTP off-site copy performance?
How can I improve off-site copy performance via FTP? Is there any "undocumented" tuning feature or is any RFE required to achive that? SSR 2013 Desktop Edition is running on Windows 7 and off-site copy is sent to a remote server via FTP. The hosts are connected through 10Gb ethernet. Transfer rate of FTP protocol between the host is 300MB/s or more. It is an actual rate when I tested to send SSR backup images to the remote server using a bundle ftp command of Windows 7. However, off-site copy performance is up to around 100MB/s under the same environment. The both hosts are not so busy. Almost 10% of network workload and 30% of disk I/O workload during the off-site copy. Much CPU/Memory resources are free. The admin guide never describes any feature or tunables to improve the FTP performance. I opened a Symantec case and asked about that. But the answer was "no such feature is available". I wonder if any "undocumented" feature or tunables are implemented on SSR 2013. Or performance improvement on FTP off-site copy will be provided by a patch or in the next release. Any advice or information?
H1ro
11 years ago Place System Recovery
957Views
0likes
7Comments
SEP ccSvcHst runs with SSR vProSvc during backup and stalls backup (2% in 12 hrs)
Dell Presicsion 330 Wndows 7 workstation, 3 HD, with SSR 2011 (because of older CPU) and SEP 2013 client (unmanaged) installed. We have a long historyof successful SSR daily backups completing in < 1 hr. Yesterday ran SSR restore on C: Last night's scheduled backup started at midnight and was only at 1% after after 8 hrs. Tack Manager showed ccSvcHst repeatedly running after short bursts of vProSvc action, with each process having almost equal very high I/O count. vProSvc logged 44 min of CPU time, ccSvcHst 30 min of CPU time, at point of aborting backup. Something related to backup is invoking SEP. The result kills effective backup. I need, and apprecaiate, your wisdom about cause and fix.
Bill-F
11 years ago Place System Recovery
921Views
1like
3Comments
Mayhem & SSR2013
1) I need some second (or 6th) opinions. I'm getting conflicting answers from the off-shore folks. Let's say you back up incrementally, daily, with a new base monthly. You're in the middle of a new month running an incremental, when all of a sudden your door is broken down, and angry villagers spill in carrying torches & pitch-forks, pinning you to the floor, while unplugging your computer. I reboot the computer, SSR asks if I want to run that (now) missed backup. It completes that incremental this time, and say's sucessful. Is all goodf? I'm told "no big deal", and I'm told by another, "every incremental going forward from that point will be bad- the 'chain' will be broken." 2) This only happens with SSR2013 SP1, no other program on my system (some of which are resourse heavy), and it happens frequently. It never happens on a base, only an incremental, and it will only happen once that day (when you reboot to run it again, it won't do it twice that same day). It causes auto-re-boots. I'll watch it get past that magic 6% point, then satisfied that everything is going fine, I'll go to the kitchen to get coffee. Several minuets later, I'll hear the familiar TaDa! Windows logon sound. This might happen every day, every other day, every week; the only constant is that it'll only do it once- never twice that particular incident. I always start the day with a fresh boot. I've never attempted to run other programs at the same time that SSR is backing up. I have a power plan I use for SSR that's set to never shut down the drives, yet the monitor sleeps after 10 minutes of inactivity. I've run both the Windows memmory test, and Memtest86+ (6 hours!) in the boot environment. I've checked for overheating issues (GPU & CPU) My power supply wattage is 650. Does this recurring scenario ring any bells? Thank you .
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jtburnett
11 years ago Place System Recovery
2.2KViews
0likes
22Comments
Extremely slow network performance for SSR 2013 on server with SEP 12.1
Hi all, I am going to post this question in the Symantec Endpoint forums as well. I created a support call today with SEP support. Following is the issue: "We have a Dell 610 Server and Dell 515 Sever both running Windows 2012 Server with Hyper-V Enabled. Both servers are running 3-4 virtual machines with 1 virtual switch on each server. Both machines use Symantec System Recovery 2013 SP1 for Backups. When running SSRwe are getting transfer speeds of 2 Mbs or less! A full backup takes days to complete. If SEP firewall is turned OFF, we see transfer speeds of 500-700 Mbs and full backups complete within 2 hours which is normal. If a large file is copied from these machines over our gigabit network we see speeds of 300-400 Mbs. If firewall is turned OFF we see transfer speed near 1000 Mbs. Basically we have to turn OFF firewall to get backups to complete properly with reasonable time." The answer I got from support was to turn the firewall off as we don't really need it since we have a firewall at the router. i.e. a basic install not full Both of these servers are mission critical and I really want to use the SEP firewall. We are running 600 times SLOWER when SSR 2013 SP1 runs.I have tried the registry mods that might speed things up with no change. At times we are under 1 MBs with SSR running on a dedicated network. I can live with the slower file transfer speeds but the SSR issue is unacceptable. Is turning off the firewall the only solution to this issue? We are running the current SEP 12.1 4. Thanks for any help! CQ
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CQ
11 years ago Place System Recovery
1.8KViews
0likes
11Comments
How do I create a Custom Recovery Disk using the SSR 2013 Trial
I've just downloaded the SSR 2013 trial and want to create a bootable recovery disk. From what I can tell from the unavailable user guide and sparse help file, I need the to have a SSR disk or SSR recovery .iso in hand and neither was provided with the trial. Is there a way to proceed without them?
mgshn
11 years ago Place System Recovery
3.3KViews
1like
31Comments