DA v9: Email attachments not exporting
Hello, A client is using Discovery Accelerator version 9 and is encountering the following problem: When exporting custodial mailboxes as PST files, email attachments over a certain size are not included within the resulting PST file export. There are only links to the email attachments within each individual email. The client looked at their Exchange server and exported the same PST file directly from Exchange, they encountered the same problem. So, I am thinking the root cause might be a policy setup in the Exchange environment and not DA? QUESTIONS: 1) What are the specific menu steps one may take to find email attachment policies currently in place, both within DA and Exchange? 2) Is one possible answer to restore large email attachments first before exporting PST files from DA? If yes, what tool (DA or Exchange) would be used to restore large email attachments? 3) Where are these large email attachments currently physically housed? Many thanks for your help and guidance.Solved1KViews0likes1Comment
Can you let me know if it is possible to search for a word in an email address in EV Discovery Accelerator?
Can you let me know if it is possible to search for a word in an email address in EV Discovery Accelerator? For example if we search for the word “boat” it should return emails send and received from, without the word being required in the subject or content * john.smith@boatshed.com.au * bob@boat.net.auSolved1.1KViews1like3Comments
Moving / Setting up Discovery Accelerator Customer Database on new server
Is it possible to attach to a DA customer database from a new DA server? Currently we have EV/DA 8 SP1 and are upgrading EV to version 9. We have to move to a new DA server to go to 64bit and have seen the articles on moving DA servers. Instead of moving DA servers and then upgrading, we are considering just setting up a new DA server with version 9. This would have a new configuration database and avoid those hassles. The question comes to the customer database. Can that be attached to the new DA server? Specifically, can a DA 8 customer database be attached to a DA 9 server and then upgraded independently?Solved871Views0likes3Commentsabout discovery accelerator
hi, can somebody please help me with discovery accelerator. i need to extract all mail items, both sent and received,of one user who is enabled for journaling using the discovery accelerator. i need to export it to a pst. i am in very urgent for this. please help and do the needful. - rgds, guru.Solved1.6KViews0likes6Comments