Outlook Virtual Vault and Virtual Cache - How to redirect it to the Indexing Server
Hi Techie Folks, Hope all are doing good. Need some information, because Veritas Documents are confusing. It isn't for beginners like me. I have one Archiving Server and One indexing Server (Dedicated to their respective roles) If I am going to enable Virtual Vault for my users, to which servers the request will go to download the information to the Virtual Vault Cache. Is it the Server which is dedicated for Archiving or to the server which is dedicated for Indexing. I am going to roll out virtual vault to batch of users and check whether it is working fine and then in batches until I rolled out to all users. Please guide me through the right way. Please help me in this regards.
Enterprise Vault - Identify Old Archives
Does anyone have an SQL query that provides the last access date of an archive? Alternativley, if that is not available, would you know how to Query the last time an item wasadded into a archive? I have a number of orphaned archives (with no primary billing account). A number ofarchives have individual accounts that have privilleges to read the archive, but I want to clean the inactive ones up. Thanks
Vault Search cannot be opened in Outlook 2013
Hi @ all, since we update Office from 2007 to 2013, many users (increasing) have the problem, that if they try to open the integrated search, the search02k.asp and also the new EV 11 search cannot be opened. Only an empty windows will be displayed (like an empty folder). Open the links in IE directly is working fine. After clicking on Vault Search in Outlook, you´ll get the following page: We tried the following: Running ResetEVClient.exe Creating an new Outlook profile Zapping Mailbox Trying to solve this issue with following Technote: http://www.symantec.com/connect/forums/user-unable-view-archive-explorer-search-vaults-outlook Verifying that IE (10) is standard browser Verifying that IE (10) is in compatibility mode Open the EVWebViewRedirect.htm -> opens the Vault Search in IE -> OK Logon as different user on that computer and open Vault Search -> OK Logon user on other computer and open Vault Search -> OK So it looks like a problem with the user profile, but what?! Hope somebody has a solution - possibly Symantec/Veritas in"Case ID 20718612 - Vault Search cannot be opened in Outlook 2013" reagrds Thorsten
Clearwell Preprocessing - de-dupe of outlook conversation history
Does Clearwell effectively de-dupe a series of conversations that build on each other via Lync 2013/Outlook? For example, if I've started a chat with someone, then we go idle for 10 minutes, the conversation is saved in my Outlook Conversation History folder. If we start chatting again, then I close the conversation window, the Conversation is saved again. During preprocessing, will Clearwell de-dupe (i.e. remove the first conversation) before processing and review?
Access Denied trying to delete FSA placeholder
HiThere, I am trying to delete a folder no longer required on a shared data location. The folder location is on a NetApp Filer CFIS share. FSA has been disabled for this location but it has left some files with a Grey X on the icon. We have also suffered from some data loss in the backup Archives which means the original file is no longer available to be restored. I have tried using both my Admin account and the EV Service account from both a File Services Admin Windows Server as well as the EV Archive server\r, but both accounts return an access denied eroorwhen trying to delete the file. Any advise would be great. Thanks for your time.
