Netbackup error VM backup ESX 6.0
Hi, My VM backup is getting error code 4274. But i never seen this error "vim.fault.GenericVmConfigFault <33>", or this one "status=36 (SYM_VMC_TASK_REACHED_ERROR_STATE). Error Details: [A general system error occurred: vim.fault.GenericVmConfigFault]." Cannot find the exact error in Veritas or VMware forum. Anyone have experience with the same problem? 06/12/2017 21:12:52 - Info bpbrm (pid=14468) INF - vmwareLogger: WaitForTaskComplete: A general system error occurred: vim.fault.GenericVmConfigFault <33> 06/12/2017 21:12:52 - Info bpbrm (pid=14468) INF - vmwareLogger: WaitForTaskComplete: SYM_VMC_ERROR: TASK_REACHED_ERROR_STATE 06/12/2017 21:12:52 - Info bpbrm (pid=14468) INF - vmwareLogger: removeVirtualMachineSnapshot: SYM_VMC_ERROR: TASK_REACHED_ERROR_STATE 06/12/2017 21:12:52 - Critical bpbrm (pid=14468) from client PEPKPDB011: FTL - vSphere_freeze: Unable to remove virtual machine snapshot, status=36 (SYM_VMC_TASK_REACHED_ERROR_STATE). Error Details: [A general system error occurred: vim.fault.GenericVmConfigFault]. 06/12/2017 21:12:52 - Critical bpbrm (pid=14468) from client PEPKPDB011: FTL - vfm_freeze: method: VMware_v2, type: FIM, function: VMware_v2_freeze 06/12/2017 21:12:52 - Critical bpbrm (pid=14468) from client PEPKPDB011: FTL - vfm_freeze: method: VMware_v2, type: FIM, function: VMware_v2_freeze 06/12/2017 21:12:53 - Critical bpbrm (pid=14468) from client PEPKPDB011: FTL - snapshot processing failed, status 4274 06/12/2017 21:12:53 - Critical bpbrm (pid=14468) from client PEPKPDB011: FTL - snapshot creation failed, status 4274 06/12/2017 21:12:53 - Warning bpbrm (pid=14468) from client PEPKPDB011: WRN - ALL_LOCAL_DRIVES is not frozen 06/12/2017 21:12:53 - Info bpfis (pid=1544) done. status: 4274 06/12/2017 21:12:53 - end Application Snapshot: Create Snapshot; elapsed time 0:00:18 06/12/2017 21:12:53 - Info bpfis (pid=1544) done. status: 4274: Failed to remove virtual machine snapshot 06/12/2017 21:12:53 - end writing Operation Status: 4274 06/12/2017 21:12:53 - end Parent Job; elapsed time 0:00:18 06/12/2017 21:12:53 - begin Application Snapshot: Stop On Error Operation Status: 0 06/12/2017 21:12:53 - end Application Snapshot: Stop On Error; elapsed time 0:00:00 06/12/2017 21:12:53 - begin Application Snapshot: Cleanup Resources 06/12/2017 21:12:53 - end Application Snapshot: Cleanup Resources; elapsed time 0:00:00 06/12/2017 21:12:53 - begin Application Snapshot: Delete Snapshot 06/12/2017 21:12:54 - started process bpbrm (pid=16472) 06/12/2017 21:12:55 - Info bpbrm (pid=16472) Starting delete snapshot processing 06/12/2017 21:12:57 - Info bpfis (pid=11140) Backup started 06/12/2017 21:12:57 - Warning bpbrm (pid=16472) from client PEPKPDB011: cannot open C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.PEPKPDB011_1497276755.1.0 06/12/2017 21:12:57 - Info bpfis (pid=11140) done. status: 4207 06/12/2017 21:12:57 - end Application Snapshot: Delete Snapshot; elapsed time 0:00:04 06/12/2017 21:12:57 - Info bpfis (pid=11140) done. status: 4207: Could not fetch snapshot metadata or state files 06/12/2017 21:12:57 - end writing Operation Status: 4207 Operation Status: 4274 Failed to remove virtual machine snapshot (4274)