Veritas Backup 16 - Service Crashing
I have a critical issue with BE. The service beserver.exe is crashing randomly. We tried with the BE support without success. This server crash at the Windows 2016 server, so we reinstall the BE at a Win 2012 R2, but the service crashes too. If you leave the server without any job running, the services crashes too. We tried to repair, remove the .Net framework, but without success. Its the log: A process crash has been detected. Faulting application: BackupExec.exe 16.0.1142.0 Faulting module: KERNELBASE.dll 6.3.9600.18666 Fault offset 0x95fc Exception code 0xe0434352. Any suggestions ?
Backup Exec 16 - Temporary VMware folders are not cleaned from the Backup Exec data directory
HI All, So we started with Backup Exec 14 few years back and I've updated to BE 16 last week with latest patch due to following issue when Symantec could not resolve it. Issue: When backup up VM's, there are lot of Temporary folders been created in folder C:\Program Files\Symantec\Backup Exec\Data. (Folders name include VM's name and date ), and number of folders been created keep growing everyday. Troubleshoot done: I've logged a call with Symantec and for a week they did troubleshooting and today an Advanced tech called me and advised that this is a known issue and only work-around is to delete these folders manually ? Now I have had the same above issue while we were on BE 15, with all the patches installed, hence why I quickly upgraded to BE 16 to see if that resolve the issue. Symantec advance support tech directed me to this article ( https://www.veritas.com/support/en_US/article.000023219 ) which is according to the article was an issue on BE 2014. So I don't believe that Backup Exec 16 will have this now, will it ? And I can't accept an answer been deleting these folder manually every day as a solution. Does anyone experienced this kind of issue ? Cheers