Backup failed with error code 71 (EXIT STATUS 71: none of the files in the file list exist). The server rebooted automatically on 28th march and after that the backups are failing.
Problem description : Backup failed with error code 71 (EXIT STATUS 71: none of the files in the file list exist). The server rebooted automatically on 28 th march and after that the backups are failing. The network drives are Netapp storage Shares and it is mapped to the client COLLECTIONSRV. The drives are accessible from OS using the user “USER1”. The netbackup client service is having the logon credentials of user “USER1”. In the policy the “ Backup Network drive” option is selected. The path is also specified properly. Also tried with the mapped drive letter “Y:\”. But the backups are failing with the same error code. The server has been rebooted manually but still the same issue. BPBRM: 03:02:59.482 [3339] <4> bpbrm handle_backup: from client COLLECTIONSRV: TRV - object not found for file system backup: \\10.10.5.138\evsqlbkp\SQLFULL\ BPBKAR: 10:58:04.857 AM: [1136.2856] <2> tar_backup::V_SetupProcessContinue: TAR - CONTINUE BACKUP received 10:58:05.107 AM: [1136.2856] <2> tar_backup::V_SetupFileDirectives: TAR - backup filename = \\10.10.5.138\evsqlbkp\SQLFULL\ 10:58:05.107 AM: [1136.5844] <4> tar_base::V_KeepaliveThread: INF - The Keepalive thread is active. Keepalive interval 60 Seconds 10 …. 10:58:07.794 AM: [1136.2856] <4> tar_backup::V_DetermineEstimate: INF - ================================================================================ 10:58:07.794 AM: [1136.2856] <4> tar_backup::V_DetermineEstimate: INF - job tracking estimate: start 10:58:07.794 AM: [1136.2856] <2> tar_base::V_vTarMsgW: TRV - object not found for file system backup: \\10.10.5.138\evsqlbkp\SQLFULL\ 10:58:07.794 AM: [1136.2856] <4> tar_backup::V_DetermineEstimate: INF - job tracking estimate: stop 10:58:07.794 AM: [1136.2856] <4> tar_backup::V_DetermineEstimate: INF - job tracking time: 0 secs 10:58:07.841 AM: [1136.5844] <4> tar_base::V_KeepaliveThread: INF - Keepalive Thread Terminating. Mutex:WAIT_OBJECT_0 10:58:07.841 AM: [1136.2856] <4> tar_base::V_StopKeepaliveThread: INF - The Keepalive Thread has Exited. Wait Reason:WAIT_OBJECT_0 10:58:07.841 AM: [1136.2856] <2> tar_base::V_vTarMsgW: INF - EXIT STATUS 71: none of the files in the file list exist 10:58:07.841 AM: [1136.2856] <4> tar_backup::backup_done_state: INF - ================================================================================ 10:58:09.856 AM: [1136.2856] <16> dtcp_read: TCP - failure: recv socket (460) (TCP 10053: Software caused connection abort) 10:58:09.856 AM: [1136.2856] <4> OVShutdown: INF - Finished process 10:58:09.872 AM: [1136.2856] <4> WinMain: INF - Exiting C:\Program Files\VERITAS\NetBackup\bin\bpbkar32.exe 10:58:11.872 AM: [1136.2856] <4> ov_log::OVClose: INF - Closing log file: C:\Program Files\VERITAS\NetBackup\logs\BPBKAR\040312.LOG
probleme exchange DAG server 2012
master server : solaris 10 media1 & media 2: oracle linux server backup 7.6.4 client : windows 2012 DAG exchange client version 7.5.0.6 code erreur : 1: (636) read from input socket failed file list : SET SNAP_ID=TTDAG01_1431802911 SET SNAP_ID=TTDAG01_1431802914 EXCHGDATA 49 Microsoft Exchange Database Availability Groups:\ 268566596 16 130762766177000000 130762766177000000 130762766177000000 0 0 0 FILEBACKUP 106 0 C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTDAG01_1431802914.1.0.MEDAG.MetaData.txt EXCHGDATA 56 Microsoft Exchange Database Availability Groups:\TTDAG01 2752512 16 130762766177000000 130762766177000000 130762766177000000 0 0 0 FILEBACKUP 111 0 C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTDAG01_1431802914.1.0.MEDAG_DAG1.MetaData.txt EXCHGDATA 29 Microsoft Information Store:\ 268566570 16 130762766177000000 130762766177000000 130762766177000000 0 0 0 FILEBACKUP 104 0 C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTDAG01_1431802914.1.0.MIS.MetaData.txt EXCHGDATA 39 Microsoft Information Store:\DBLight01\ 270532609 16 130762766538222031 130762766538222031 130762766538222031 0 0 0 FILEBACKUP 108 0 C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTDAG01_1431802914.1.0.MIS_SG1.MetaData.txt SCC_DATA 48 Microsoft Information Store:\DBLight01\User?Data FILEBACKUP 110 0 C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTDAG01_1431802914.1.0.MIS_SG1UD.MetaData.txt SCC_DATA 64 Microsoft Information Store:\DBLight01\User?Data\Exchange Server FILEBACKUP 113 0 C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTDAG01_1431802914.1.0.MIS_SG1UD_ES.MetaData.txt SCC_DATA 90 Microsoft Information Store:\DBLight01\User?Data\Exchange Server\Microsoft Exchange Server FILEBACKUP 117 0 C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTDAG01_1431802914.1.0.MIS_SG1UD_ES_MES.MetaData.txt SCC_DATA 118 Microsoft Information Store:\DBLight01\User?Data\Exchange Server\Microsoft Exchange Server\Microsoft Information Store FILEBACKUP 121 0 C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTDAG01_1431802914.1.0.MIS_SG1UD_ES_MES_MIS.MetaData.txt SCC_DATA 126 Microsoft Information Store:\DBLight01\User?Data\Exchange Server\Microsoft Exchange Server\Microsoft Information Store\Replica FILEBACKUP 129 0 C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTDAG01_1431802914.1.0.MIS_SG1UD_ES_MES_MIS_Replica.MetaData.txt SCC_DATA 142 Microsoft Information Store:\DBLight01\User?Data\Exchange Server\Microsoft Exchange Server\Microsoft Information Store\Replica\KBPRMAILBX01A01 FILEBACKUP 145 0 C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTDAG01_1431802914.1.0.MIS_SG1UD_ES_MES_MIS_Replica_KBPRMAILBX01A01.MetaData.txt SCC_DATA 152 Microsoft Information Store:\DBLight01\User?Data\Exchange Server\Microsoft Exchange Server\Microsoft Information Store\Replica\KBPRMAILBX01A01\DBLight01 FILEBACKUP 155 0 C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTDAG01_1431802914.1.0.MIS_SG1UD_ES_MES_MIS_Replica_KBPRMAILBX01A01_DBLight01.MetaData.txt EXCHGDATA 48 Microsoft Information Store:\DBLight01\Database\ 2097154 128 130762766552031983 130762766550000000 130762766550000000 585173590 183 FILEBACKUP 117 0 C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTDAG01_1431802914.1.0.MIS_SG1_Database.MetaData.txt BACKUP G:\DBLight01\DB\DBLight01.edb USING /Microsoft Information Store/DBLight01/Database//\\?/GLOBALROOT/Device/HarddiskVolumeShadowCopy100/DBLight01/DB/DBLight01.edb OPTIONS:ALT_PATH_PREFIX=C:\Program Files\Veritas\NetBackup\temp\_vrts_frzn_img_11460_1,GRT_LINK=1,METADATA=C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTDAG01_1431802914.1.0.MIS_SG1_Database_DBLight01.edb.MetaData.txt EXCHGDATA 55 Microsoft Information Store:\DBLight01\Logs_1431802914\ 2097154 128 130762766560779169 130762766560000000 130762766560000000 1016192358 4 FILEBACKUP 113 0 C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTDAG01_1431802914.1.0.MIS_SG1_Logs.MetaData.txt LOGS_BACKUP G:\DBLight01\LOG\E00003485AD.log USING /Microsoft Information Store/DBLight01/Logs_1431802914//\\?/GLOBALROOT/Device/HarddiskVolumeShadowCopy100/DBLight01/LOG/E00003485AD.log OPTIONS:ALT_PATH_PREFIX=C:\Program Files\Veritas\NetBackup\temp\_vrts_frzn_img_11460_1,GRT_LINK=0,METADATA=C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTDAG01_1431802914.1.0.MIS_SG1_Logs_E00003485AD.log.MetaData.txt,LOG_COUNT=5056 LOGS_BACKUP G:\DBLight01\LOG\E000034996D.log USING /Microsoft Information Store/DBLight01/Logs_1431802914//\\?/GLOBALROOT/Device/HarddiskVolumeShadowCopy100/DBLight01/LOG/E000034996D.log OPTIONS:ALT_PATH_PREFIX=C:\Program Files\Veritas\NetBackup\temp\_vrts_frzn_img_11460_1,GRT_LINK=1,METADATA=C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTDAG01_1431802914.1.0.MIS_SG1_Logs_E000034996D.log.MetaData.txt,LOG_COUNT=6 BACKUP G:\DBLight01\LOG\E00tmp.log USING /Microsoft Information Store/DBLight01/Logs_1431802914//\\?/GLOBALROOT/Device/HarddiskVolumeShadowCopy100/DBLight01/LOG/E00tmp.log OPTIONS:ALT_PATH_PREFIX=C:\Program Files\Veritas\NetBackup\temp\_vrts_frzn_img_11460_1,GRT_LINK=1,METADATA=C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTDAG01_1431802914.1.0.MIS_SG1_Logs_E00tmp.log.MetaData.txt BACKUP G:\DBLight01\LOG\E00.chk USING /Microsoft Information Store/DBLight01/Logs_1431802914//\\?/GLOBALROOT/Device/HarddiskVolumeShadowCopy100/DBLight01/LOG/E00.chk OPTIONS:ALT_PATH_PREFIX=C:\Program Files\Veritas\NetBackup\temp\_vrts_frzn_img_11460_1,GRT_LINK=1,METADATA=C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTDAG01_1431802914.1.0.MIS_SG1_Logs_E00.chk.MetaData.txt EXCHGDATA 39 Microsoft Information Store:\DBLight02\ 270532609 16 130762769231440222 130762769231440222 130762769231440222 0 0 0 FILEBACKUP 108 0 C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTDAG01_1431802914.1.0.MIS_SG2.MetaData.txt SCC_DATA 48 Microsoft Information Store:\DBLight02\User?Data FILEBACKUP 110 0 C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTDAG01_1431802914.1.0.MIS_SG2UD.MetaData.txt SCC_DATA 64 Microsoft Information Store:\DBLight02\User?Data\Exchange Server FILEBACKUP 113 0 C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTDAG01_1431802914.1.0.MIS_SG2UD_ES.MetaData.txt SCC_DATA 90 Microsoft Information Store:\DBLight02\User?Data\Exchange Server\Microsoft Exchange Server FILEBACKUP 117 0 C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTDAG01_1431802914.1.0.MIS_SG2UD_ES_MES.MetaData.txt SCC_DATA 118 Microsoft Information Store:\DBLight02\User?Data\Exchange Server\Microsoft Exchange Server\Microsoft Information Store FILEBACKUP 121 0 C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTDAG01_1431802914.1.0.MIS_SG2UD_ES_MES_MIS.MetaData.txt SCC_DATA 126 Microsoft Information Store:\DBLight02\User?Data\Exchange Server\Microsoft Exchange Server\Microsoft Information Store\Replica FILEBACKUP 129 0 C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTDAG01_1431802914.1.0.MIS_SG2UD_ES_MES_MIS_Replica.MetaData.txt SCC_DATA 142 Microsoft Information Store:\DBLight02\User?Data\Exchange Server\Microsoft Exchange Server\Microsoft Information Store\Replica\KBPRMAILBX01A01 FILEBACKUP 145 0 C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTDAG01_1431802914.1.0.MIS_SG2UD_ES_MES_MIS_Replica_KBPRMAILBX01A01.MetaData.txt SCC_DATA 152 Microsoft Information Store:\DBLight02\User?Data\Exchange Server\Microsoft Exchange Server\Microsoft Information Store\Replica\KBPRMAILBX01A01\DBLight02 FILEBACKUP 155 0 C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.TTDAG01_1431802914.1.0.MIS_SG2UD_ES_MES_MIS_Replica_KBPRMAILBX01A01_DBLight02.MetaData.txt EXCHGDATA 48 Microsoft Information Store:\DBLight02\Database\ 2097154 128 130762769243870157 130762769240000000 130762769240000000 679545362 24 ... msg erreur : 05/16/2015 20:20:09 - Info nbjm (pid=2139) starting backup job (jobid=378833) for client KBPRMAILBX01A01.INTRA.TUNISIETELECOM.ENTERPRISE, policy Exchange2010, schedule Full 05/16/2015 20:20:10 - estimated 0 kbytes needed 05/16/2015 20:20:10 - Info nbjm (pid=2139) started backup (backupid=TTDAG01_1431804009) job for client KBPRMAILBX01A01.INTRA.TUNISIETELECOM.ENTERPRISE, policy Exchange2010, schedule Full on storage unit Dedup_Raid5 05/16/2015 20:20:11 - started process bpbrm (pid=20161) 05/16/2015 20:20:14 - connecting 05/16/2015 20:20:15 - connected; connect time: 0:00:00 05/16/2015 20:21:20 - begin writing 05/17/2015 02:12:03 - Info bpbrm (pid=20161) KBPRMAILBX01A01.INTRA.TUNISIETELECOM.ENTERPRISE is the host to backup data from 05/17/2015 02:12:03 - Info bpbrm (pid=20161) reading file list for client 05/17/2015 02:12:05 - Info bpbrm (pid=20161) starting bpbkar on client 05/17/2015 02:12:28 - Info bpbkar (pid=8288) Backup started 05/17/2015 02:12:28 - Info bpbrm (pid=20161) bptm pid: 20164 05/17/2015 02:12:29 - Info bptm (pid=20164) start 05/17/2015 02:13:04 - Info bptm (pid=20164) using 262144 data buffer size 05/17/2015 02:13:04 - Info bptm (pid=20164) using 256 data buffers 05/17/2015 02:13:05 - Info bptm (pid=20164) start backup 05/17/2015 02:13:10 - Info bptm (pid=20164) backup child process is pid 20198 05/17/2015 03:08:07 - Info bpbrm (pid=20161) DB_BACKUP_STATUS is 0 05/17/2015 03:16:57 - Info bpbrm (pid=20161) DB_BACKUP_STATUS is 0 05/17/2015 04:24:05 - Info bpbrm (pid=20161) DB_BACKUP_STATUS is 0 05/17/2015 04:24:06 - Error bpbrm (pid=20161) could not write FILE ADDED message to OUTSOCK 05/17/2015 04:38:59 - Info bpbrm (pid=20161) DB_BACKUP_STATUS is 0 05/17/2015 04:39:00 - Error bpbrm (pid=20161) could not write FILE ADDED message to OUTSOCK 05/17/2015 05:31:59 - Info bpbrm (pid=20161) DB_BACKUP_STATUS is 0 05/17/2015 05:32:00 - Error bpbrm (pid=20161) could not write FILE ADDED message to OUTSOCK 05/17/2015 05:32:07 - Error bpbrm (pid=20161) could not write FILE ADDED message to OUTSOCK 05/17/2015 05:32:07 - Info bptm (pid=20164) waited for full buffer 488334 times, delayed 593006 times 05/17/2015 05:32:08 - Error bpbrm (pid=20161) could not write FILE ADDED message to OUTSOCK 05/17/2015 05:32:34 - Info bptm (pid=20164) EXITING with status 0 <---------- 05/17/2015 05:32:34 - Info media2 (pid=20164) StorageServer=PureDisk:media2; Report=PDDO Stats (multi-threaded stream used) for (media2): scanned: 683139905 KB, CR sent: 27483911 KB, CR sent over FC: 0 KB, dedup: 96.0%, cache hits: 19049 (0.4%) 05/17/2015 05:32:34 - Info bpbrm (pid=20161) validating image for client TTDAG01 05/17/2015 05:32:38 - Error bpbrm (pid=20161) could not write EXIT STATUS to OUTSOCK 05/17/2015 05:32:38 - Info bpbkar (pid=8288) done. status: 0: the requested operation was successfully completed read from input socket failed (636)
