Server List Not Refreshing in Backup Exec 15
We are currently running Backup Exec 15 (Version 14.2 Rev. 1180 640bit). We run muliple jobs daily and have recently increased the number of jobs. The issue we seem to be having is that the Server list statuses are not being refreshed or udpated. So for example, I will recieve and email that Server1 completed successfully. But when I log into the BE server and actually view the server list, it still shows that job and other jobs that have either run successfully, failed or cancelled to still show as Active - even though they are not. Closing BE 15 and reopening does not fix this. So the questions are: Why is this happening? Is this a BE service related issue? Anyone else experience this and if so what did you do to resolve it?Solved2.9KViews1like6CommentsSSR 2013 Recovery Disk Does Not Boot
I have the SSR 2013 Recovery Disk and Have also downloaded the SSR 2013 SP2 Recovery Disk and neither will boot for over 30-45 minutes. What has gone wrong with this product. SSR 2011 works fine and boots up in a couple of minutes. With SSR 2013 it just sits at the Black Screen with the Blue Windows Logo does not show any activity until over 30-45 minutes. This is with various hardware mostly x64 based but some 32-bit also. I have also tried running it in a VM but that crashes also. Am I missing something? I having to look at another product now due to the issues with the 2013 Recovery Disk. I have a support call open with Symantec on this issue but they don't understand the issue, fob off after fob off. They have just asked me to download a tool onto the desktop!!! I don't have a desktop, the os haqs corrupted hence why I need the recovery disk to restore it. Sadly I'm going to have to look at another product unless this is resolved, it's a shame as I've been using it since v7.5 but this version is a disaster.916Views1like8CommentsBackupExec 2010 R3 Encryption Key(s)
We will soon be reinstalling Symantec Backup Exec 2010 R3 software due to an OS upgrade to 64bit version. note that this upgrade will be on the exact same server. The server is already 64bit hardware with a 32bit OS. Upgrading OS to 64bit. Here is my primary need: I need to make sure where to locate the BackupExec Encryption Keys and how to back them up (Export/Import) or whatever it takes. I also need to know the location for ANY configuration files perteninent to the coniguration of BackupExec so I can back them up to be restored on the new server. Is there a PDF document available - or if someone has a minute to provide the details - It would be greatly appreciated. Thanks.1.6KViews1like2CommentsBESR 2010 Offsite confusion & jobs not running. (RDX included)
Hi Folks, I've got a lot of BESR's of various versions out there on a whole host of servers, most run with the following setup. 1tb+ USB HDD which is the backup target, and a RDX drive for the offsite target. For a long time I've thought the backups work perfectly, apart from the odd error in the middle of the night about consolodation which said it can't do it because some recovery points are missing, but they did exist. I found out what this was and will be explained shortly. What I have found is that the offsites are working, but the recovery points are being split over the multiple RDX drives and if you try and restore from one it complains that the recovery points are missing - which they are, they're on the other RDX drives! The software is quite happy though as it HAS copied it to the offsite. The USB drive for the backup target has everything on it and works perfectly, restores systems fully and everything. I hope I'm making sense so far. At the moment I do a new recovery base every week, so worst case I can restore using the offsite but depending on the cartridge the server may get restored back to a week or two ago - this is pretty bad! Is there any way to get around this? I've tried making two jobs, one for the permanent backup drive that runs a new base each week, incrementals during the week and a new one for the next week coming. Again, works perfectly. And a 2nd job to run a nightly backup (independant recovery point) which on a few servers has run once, sometimes twice, and never again. (If this worked I'd be happy with it) I'm thoroughly confused! Ultimately I'd like the offsite RDX to contain a full recovery point + incrementals like I expected it to, if this is actually possible. Can anyone shed any light on what is going on, or what *I'm* doing wrong? Read the manual from cover to cover too and seems like I'm doing it right. Many thanks in advance! Ian423Views1like1Comment