First Backup image to external HDD getting Error ED800012 SSR 2013
Hello All i have a problem with one home user using SSR 2013.We have a policy for home users to execute a backup job at 12:45 each day to an external HDD. it works fine except for one user that is getting the bellow error each time. Error EC8F17B7: Cannot create recovery points for job: LOCAL USB. Error ED800012: The internal structure of the recovery point file (CRC Validation) is invalid, damaged or unsupported. any ideas?1.4KViews0likes9CommentsSSR2013R2 manage backup destination does not remove entries from backup history.
Using System Recovery 2013. We backup to an external hard disk then create an offsite copy to a NAS device. Ideleted some backup sets through the'managebackup destinations' option to free up disk space. Now the backup history shows the backup sets on the external hard drive as missing and the offsite copies as unavailable. The external hard disk backups were removed using the 'manage backup destinations' option. I had to manually delete the backups from the offsite destination as therecovery points arenot even available through that windows as per the screenshot. What is going on here? Is this a bug or something I'm doing wrong?1KViews1like6CommentsSSR Pruning for offsite
When I create a backup job in SSR, I know there is a place to "Limit the number of recovery point sets saved for this backup". I understand when I backup to the destination on my Buffalo NAS, this pruning takes affect. My question is, what about the offsite copies? Does the pruning for the job also apply to the offsite USB drive the offsite images are being copied to?Solved586Views0likes2CommentsSSR 2013 How to improve FTP off-site copy performance?
How can I improve off-site copy performance via FTP? Is there any "undocumented" tuning feature or is any RFE required to achive that? SSR 2013 Desktop Edition is running on Windows 7 and off-site copy is sent to a remote server via FTP. The hosts are connected through 10Gb ethernet. Transfer rate of FTP protocol between the host is 300MB/s or more. It is an actual rate when I tested to send SSR backup images to the remote server using a bundle ftp command of Windows 7. However, off-site copy performance is up to around 100MB/s under the same environment. The both hosts are not so busy. Almost 10% of network workload and 30% of disk I/O workload during the off-site copy. Much CPU/Memory resources are free. The admin guide never describes any feature or tunables to improve the FTP performance. I opened a Symantec case and asked about that. But the answer was "no such feature is available". I wonder if any "undocumented" feature or tunables are implemented on SSR 2013. Or performance improvement on FTP off-site copy will be provided by a patch or in the next release. Any advice or information?957Views0likes7Commentssymantec system recovery 2013 - offsite backup problems
Hello, We have a backup job for 2 different external drives. The regular backup is performed ok most of the times, but we have problems with the offsite copy: We have 4 partitions to be backed upin our computer. 2 of them are backed up in this job, but the remaining 2 partitions haven't been backed up for the past 10 days. The regular backup works wellfor all the 4 partitions. Does anyone have an idea how to solve this problem ? Thank youSolved1.4KViews1like11CommentsOffsite copy delay
I'm hoping someone could shed some light on a fairly strange issue I am having with a client. My client has a single server running Windows SBS 2011 Std + Symantec System Recovery 2013. They have a backup every two hours to an internal 1TB SATA hard drive located inside the server. After the backup completes it should than carry out an offsite copy to one of two external 1TB USB hard drives which are plugged into the same server and are rotated daily. The backup itself does not have a problem running and completes successfully with incrementals competing within two to three minutes, and the offsite copy around five to six minutes to the USB drive. My issue is, that the time between completing the backup to the internal drive and starting the offsite copy to the USB drive appears to be increasing after every backup. For example the 08:30 backup completes at 08:34, than the offsite copy starts at 08:35. However than the 10:30 backup completes at 10:34, but the offsite copy does not start until 10:45. Followed by the 12:30 backup finishing at 12:34, than the offsite copy starting at 12:55 The increasing gap generally doesn't follow a particuarly patten, sometimes the gap increases by two minutes, other times by ten. If you leave this to continue, you eventually have a situtation that the offsite copy does not complete until two hours after the orginal backup took place. Which causes problems particuarly at the end of the day when my client wants to take the USB hard drive offsite with the most recent incremental point on it. Manually running a backup does exactly the same thing and I have tried starting and stopping the System Recovery service which has not made a difference. I have also tried recreating the backup job from scratch with no joy. There are no errors in the event logs which simply state when the backup starts and finishes, and when the offsite copy finishes. Does anyone have any suggestions to this?650Views0likes3Commentsoffsite to Unique Subfolder
Hi all, Here is my problem: we have a big envoirement (about 40 servers) using system recovery to may system images. for every server we create a local back and now we also want to make a copy of that backup to a external NAS. but here we get into a problem. if we enable the offsite and make 1 share for all server i'am missing the option to create unique subfolders for all the server, so what happens is that all the backups are stored in 1 big folder. you can understand that it gets a bit messy after 10 incrementals for 40 servers... so my question: is there an option (without creating a new destination for every server, because that is not a real option for us) to store the offiste in unique folders? and also not the option to create a second backupjob, because that will also be to much work.627Views0likes5CommentsBESR 2010 Offsite Copy: Old copies not deleting
Hi, I have set up a backup with Offsite Copy enabled. It's going to a 1 TB external hard drive. However, I can't seem to figure out a way to make BESR delete the old backups... We have 5 full backups dating back to 4/9/2012, all over 150 GB, with incrementals in between that are 20-40 GB each. Is there any way I can set a retention policy for this? Thanks!Solved1.3KViews0likes10CommentsOffsite backup failing
Hello, I'm seeing these error notifications on our offsite backup. Originally, our backups were being sent to an SFTP server, but then we realized that we could not use SFTP, so we switched to FTP. After switching to FTP, some of the offsite backup files were copied over as expected, but then we started seeing error messages again for no reason. Notification Type: Error Priority: Medium Description: Error EC8F1F5B: Cannot create offsite copy for job SBS Server Full Image Backup. Error EC8F1F5D: Cannot create offsite copy ftp://MYSERVER:21//SBS_C_Drive007_s04.v2i. Error E0C10005: Error EBAB03F1: Unspecified error. Details: Unspecified error What is strange is that I see this file being updated everyday and it is the same as the local copy at the server. At the server, we have a QNAP device, which is a local Samba mapping. SBS_Local Disk0-2_Drive006_i026.iv2i (updated last night) SBS_Local Disk0-2_Drive006_i025.iv2i (updated the night before last) and so on There is also: SBS_C_Drive006_i026.iv2i (updated last night) SBS_C_Drive006_i025.iv2i (updated the night before last) and so on How can I tell which drive letter is mapped to which file name? Why would some file be sent offsite to the FTP server, but the one in the error message above is not? What does those error codes mean? Thanks.Solved670Views0likes1CommentCheck Offsite Copy Status on Backup Exec System Recovery
Hi, I recently configured a backup job to do offsite copies to my backup DR offive via a VPN. I am using a network share to achive the copy. My Server is a VMServer running on an ESXi host. This server saves a local copy to an external Iomega NAS, then sends an offsite copy to my Iomena NAS at my remote office using my VPN. My question is how can Imonitor the current status of the copy? I want to make sure there are no errors or anything going on. So far, It has been more than 2 days and it has only copied 6 GB of the first backup file. My total backup is about 50 GB. Thanks SAM368Views0likes3Comments