First Backup image to external HDD getting Error ED800012 SSR 2013
Hello All i have a problem with one home user using SSR 2013.We have a policy for home users to execute a backup job at 12:45 each day to an external HDD. it works fine except for one user that is getting the bellow error each time. Error EC8F17B7: Cannot create recovery points for job: LOCAL USB. Error ED800012: The internal structure of the recovery point file (CRC Validation) is invalid, damaged or unsupported. any ideas?
SSR2013R2 manage backup destination does not remove entries from backup history.
Using System Recovery 2013. We backup to an external hard disk then create an offsite copy to a NAS device. Ideleted some backup sets through the'managebackup destinations' option to free up disk space. Now the backup history shows the backup sets on the external hard drive as missing and the offsite copies as unavailable. The external hard disk backups were removed using the 'manage backup destinations' option. I had to manually delete the backups from the offsite destination as therecovery points arenot even available through that windows as per the screenshot. What is going on here? Is this a bug or something I'm doing wrong?
SSR 2013 How to improve FTP off-site copy performance?
How can I improve off-site copy performance via FTP? Is there any "undocumented" tuning feature or is any RFE required to achive that? SSR 2013 Desktop Edition is running on Windows 7 and off-site copy is sent to a remote server via FTP. The hosts are connected through 10Gb ethernet. Transfer rate of FTP protocol between the host is 300MB/s or more. It is an actual rate when I tested to send SSR backup images to the remote server using a bundle ftp command of Windows 7. However, off-site copy performance is up to around 100MB/s under the same environment. The both hosts are not so busy. Almost 10% of network workload and 30% of disk I/O workload during the off-site copy. Much CPU/Memory resources are free. The admin guide never describes any feature or tunables to improve the FTP performance. I opened a Symantec case and asked about that. But the answer was "no such feature is available". I wonder if any "undocumented" feature or tunables are implemented on SSR 2013. Or performance improvement on FTP off-site copy will be provided by a patch or in the next release. Any advice or information?
Offsite copy delay
I'm hoping someone could shed some light on a fairly strange issue I am having with a client. My client has a single server running Windows SBS 2011 Std + Symantec System Recovery 2013. They have a backup every two hours to an internal 1TB SATA hard drive located inside the server. After the backup completes it should than carry out an offsite copy to one of two external 1TB USB hard drives which are plugged into the same server and are rotated daily. The backup itself does not have a problem running and completes successfully with incrementals competing within two to three minutes, and the offsite copy around five to six minutes to the USB drive. My issue is, that the time between completing the backup to the internal drive and starting the offsite copy to the USB drive appears to be increasing after every backup. For example the 08:30 backup completes at 08:34, than the offsite copy starts at 08:35. However than the 10:30 backup completes at 10:34, but the offsite copy does not start until 10:45. Followed by the 12:30 backup finishing at 12:34, than the offsite copy starting at 12:55 The increasing gap generally doesn't follow a particuarly patten, sometimes the gap increases by two minutes, other times by ten. If you leave this to continue, you eventually have a situtation that the offsite copy does not complete until two hours after the orginal backup took place. Which causes problems particuarly at the end of the day when my client wants to take the USB hard drive offsite with the most recent incremental point on it. Manually running a backup does exactly the same thing and I have tried starting and stopping the System Recovery service which has not made a difference. I have also tried recreating the backup job from scratch with no joy. There are no errors in the event logs which simply state when the backup starts and finishes, and when the offsite copy finishes. Does anyone have any suggestions to this?offsite to Unique Subfolder
Hi all, Here is my problem: we have a big envoirement (about 40 servers) using system recovery to may system images. for every server we create a local back and now we also want to make a copy of that backup to a external NAS. but here we get into a problem. if we enable the offsite and make 1 share for all server i'am missing the option to create unique subfolders for all the server, so what happens is that all the backups are stored in 1 big folder. you can understand that it gets a bit messy after 10 incrementals for 40 servers... so my question: is there an option (without creating a new destination for every server, because that is not a real option for us) to store the offiste in unique folders? and also not the option to create a second backupjob, because that will also be to much work.