Account for netbackup appliance 5220 GUI
Hi , i have configured a new appliance 5220 ..... jus wanted to know is it possible to create another user account for appliance GUI login other than default admin account if yes please do share the process or procedure Regards, SurenderSolved1KViews0likes1CommentServiceDesk 7.5 - Hide KB Search and Change Report icon and its fuction on All User Screen
Hi Fellas, Is that a way to hide KB Search pane and Change Report Icon from end user(All User) screen. This is only needed for end user and should be viewable by the rest of other group. Thanks _Ramlan_757Views1like2CommentsSymantec Service Desk 7.5 - Classifying an incident only for SubCategory alone
Hi, I am setting up service desk 7.5 in my environment. My question is how to select only SubCategory to for specific classification without inherit the rule to Main Category.When i add condition for example: Classification -Is Specific Classification -"Hardware.Notebook.Fax". When i apply this the rule, all the category along the path inherit the rule as well. I have several sub category having Fax in the list,so i dont think can use keyword to define it specificly. I m really stuck at this point need help badly. Thanks396Views0likes0CommentsApp Center installation failed
Hi, My OS was Redhat 5.0 and Oracle DB. An error occur during installation the appcenter (Symantec_App_Center_4.0.3_RedHat5_x86-64_IE.iso), after running the installation the error occur as below:- Missing Dependency: httpd is needed by package mysql-connector-java-5.1.18-4.noarch (nukonarpms-extras) MySQL-python-1.2.3-34.x86_64 from nukonarpms-extras has depsolving problems --> Missing Dependency: mysql is needed by package MySQL-python-1.2.3-34.x86_64 (nukonarpms-extras) Error: Missing Dependency: httpd is needed by package mysql-connector-java-5.1.18-4.noarch (nukonarpms-extras) Error: Missing Dependency: mysql is needed by package MySQL-python-1.2.3-34.x86_64 (nukonarpms-extras) You could try using --skip-broken to work around the problem You could try running: package-cleanup --problems package-cleanup --dupes rpm -Va --nofiles --nodigest The program package-cleanup is found in the yum-utils package. An error occurred while installing RPMs(returncode 1) I using sudo ./setup.sh install prod command to install the Symantec_App_Center_4.0.3_RedHat5_x86-64_IE.iso. What's wrong with the installer or our server side? Appreciate if someone can help for the issue. Thanks370Views0likes0CommentsAltiris 7.1 Receiving ITAM Problem
1.When I receiving item, I don't know I should choose which choice in "the items should be received as". What are their diiferent ? 2.When I choose "Update an existing Resource / Add the Condumable to a Stockroom and Add as a Cost Item to existing Resource", the received line items show the System Number, What dose this mean? and I select the Exisiting Resource/ Stockroom, I cannot updated the resource, What does the problem in this case.465Views0likes1CommentCan't access Partnernet Account
I can't log in to my Partnernet Account. It's been a while since I've last accessed this and I'm not sure if it is still active or not. I've sent a few emails via the link provided at the login page and received no reply. Last I remember was I tried changing the account settings for my Symantec Connect account to a different email. It seems like they share the same user ID. My Symantec Connect account works.1KViews0likes2Comments