Unable to see Updates in Symantec Installation Manager SIM
Hi I've hit a problem involving SIM, that I hope someone can help me with. I attempted to update the serverto the latest version of Symantec Management Platform, SP2, unfortunately it went wrong with the validation stage when it tried to install after downloading. Subsequently I ran a rebuild on my installed copy of Symantec Management Platform. Which also initially went wrong but has since run without error. My problem is now the SIM tool isno longer showing anything under the "View and Install Updates" and so I am unable to upgrade to the latest version of Symantec Management Platform. I believe the downloaded installation file that SIM would have initially downloaded is still present on the server. Is there a way to run the upgrade without using SIM? I hope this makes sense. Many Thanks.
Norton Ghost users - Welcome to Symantec System Recovery!
As announced today (15 March 2013), Norton Ghost 15 is being discontinued, and will be replaced with Symantec System Recovery (SSR) 2013 Desktop edition. Click here for details. We'd like to welcome those customer who already have made the transition, or are thinking about it! Please use this thread to discuss any non-technical issues, such as functionality, upgrade information, etc. If you encounter a technical issue and require technical epertise, you are in good hands. This board is monitored by several SSR specialists, ready to assist. Simply start your own thread with your question. On the surface, Ghost 15 and SSR 2013 are very similar in the look and feel. The console hasn't changed much, so using the product itself should not be much of a learning curve. However, the engine itself has gone through several improvements. Here are a few of the changes in SSR 2013 from Ghost 15: Support for Windows Server 2012 and Windows 8 UEFI Support:Symantec System Recoverynow enables boot from UEFI (Unified Extensible Firmware Interface) in addition to BIOS. 64 bit Support: 32-bit and 64-bit recovery disks are now included. USB Recovery Disk: Create a custom Symantec SystemRecovery Disk on a USB device.Add 32- or 64-bit drivers. Advanced Monitoring and Reporting:Symantec SystemRecoveryMonitor is a new monitoring solution that's extremely simple to use andis FREE of charge to all Symantec System Recovery 2013 customers. It's a standalone andlightweightsolution for managing up to 100 nodes.It’s simplicity and no extra dependency eliminates the learning curve for users. Intuitive GUI along with essential action controls provide crisp status along with ability to take desired actions seamlessly through the same view. Improved support for virtual environments: Greater support for ESX, VMWare, HyperV, and Citrix. Smart Reconciliation:Now Backups and reconciliation are efficiently done by smartly tracking changed blocks.The reconcile time is drastically reduced to seconds by eliminating the need to do a complete reconcile in cases of crashes or abrupt shutdowns. In addition,incrementalbackups are now up to 750% faster. (Incremental Backup without reconcile at least 35%,Full Backup 15% faster,Incremental Backup with reconcile – At least 750% faster thanNorton Ghost 15) For more information on SSR 2013, visit http://www.symantecsystemrecovery.com. Again, welcome Norton Ghost users! Please let us help make the transition to SSR 2013 as seamless as possible.
Former Ghost 15 user - Getting trapped in the SSR 2013 Trial
A few days ago I had an issue with doing a system restore using Ghost 15. I went to that forum for help and learned that Symantec was going to discontinue Ghost and recommended users "check out" SSR 2013 with its free trial. I downloaded the free trial and eventually learned it would not install unless I first remove Ghost. That wasn't from anything that I saw when the SSR installation failed; that happened without any additional information. However, I did eventually find my way to this forum and a helpful Guru pointed out the issue and also that I could always re-install Ghost if I wasn't happy with SSR. I uninstalled Ghost, installed SSR, and started backing stuff up. Now, if one of the things you want to do is a full system restore (my primary interest)then you need a recovery disk. SSR will make a recovery disk for you and all you need to do is provide an activation key which you don't get with the trial version. No problem, as all I need to do is install Ghost. But I can't install Ghost until I uninstall SSR. And SSR WILL NOT UNINSTALL. Whenever I try to uninstall it there's an Error 2738 and something about a VBasic error. So now I have a trial verision of a program that I can't use and a paid for program I can no longer load. I guess it can all be fixed if I pay Symantec for an activation key for a program that I'm not sure I want in the hopes it will maybe allow me to upgrade to a latter version that can uninstall so I can install the program I uninstalled so I could evaluate the Free Trial. To put it another way, I may have to pay Symantec to I can remove their free software and load back the software I paid them for as well. And, even it it turns out there's a simple, and hopefully less expensive, way out of this I've still wasted a lot of time on what should be a free trial of a comercial product which appears to be more of an alpha test. (If I sound upset, it's because I really am)
Unable to update BESR 2010 automatically to the internet
Hi, Why my BESR always point to the SEP live update server ? of course it will always failed: The following Symantec products and components are installed on your computer. > LiveUpdate > Symantec Backup Exec System Recovery 2010 > Symantec Security Software > Symantec Security Software Update Initializing... Connecting to SEM-Prod-VM... Unable to connect to host LU1813: LiveUpdate could not connect to the update server because you provided incorrect authorization information for either your proxy server or the update server. If you connect through a proxy, verify that the proxy information entered through the LiveUpdate Control Panel is correct. For assistance please contact your System Administrator. LiveUpdate session is complete. can anyone guide me how to make this server update self automatically to the Internet ? Thanks
