Slow Windows file server cluster backup performance
Dear community, We are using NetBackup version 9.1.0.1 and were previously backing up two physical HP servers running Windows Server 2008 R2 shared data volumes without any issue. We have then migrated to two virtual nodes running Windows Server 2019 under VMware and backup performance is total chaos. Backing up 2GB of data takes 2 hours! We're using VSS and the NetBackup agent is installed on both virtual nodes, since backing them up using VMware native capabilities is not possible because we're using bus sharing (RDM disks). We have already opened a case with Veritas but the support agent is totally lost in the troubleshooting process. Do you have any ideas as to why this is happening and if we're doing things in the right way? I can share additional configuration data or logs if that helps! Thanks a lot and have a lovely week!
Install vCenter HTML5 plugin without GUI
Hi! We have a setup with a RHEL7 Master server and two 5250 appliances. It's used for a vSphere 7 plaform. We'd like the HTML Plugin installed, but I can't find an instruction for how to install it without a GUI. Our Master server runs without a GUI, and running the vwcp_manage requires a GUI.. Any ideas?Backup VM with TAG Failed to obtain SSO certificate using VMwarre vCloud Suite APIs
Hi, I have a problem with NetBackup and Vmware Backup using TAG Name in VIP Policy, Recently, we are defined an TAG in Vcenter server, and add to one VM to test the TAG Filter in vmware VIP policy. When i run a Backup, we get this error: Failed to obtain SSO certificate using VMware vCloud Suite APIs, msg = [com.vmware.vapi.client.exception.SslException: Host name '' dies not match the certificate subject provided by the peer (CN=XXXXX, OU=XXXX, L=XXXX, ST=XXXX, C=XX)] display name = [<VM>], server = [<Vcenter>], nbu status = 114, severity = 2. The Vcenter have an external PSC, but i can see an successfull registry en PSC Log file, asociated to vmware user used in NetBackup. We tested the name resolution from netbackup and Vcenter side, we tested the connection between port TCP/443, and we tested the ntp sincronitzation between all components (Master Server, Media Server, Vcenter and PSC). ¿Anyone have any ideas where the problem may be? Thanks so much,
Agentless Recovery Log - Failed to Restore
Good afternoon. Yesterday I carried out an agentless VMware recovery. The recovery was only partially completed, of the 342,000 files 76 were not restored. Is there a log that will give me a list of the 76 files that were not restored? I have been looking in /usr/openv/netbackup/logs/tar/agentless/ but cannot find a definitive list of the failed files. Thank you.Falha ao realizar restore
Boa tarde pessoal! Alguem pode me ajudar com um erro de restore? Detailed: 23/02/2021 16:54:03 - begin Restore 23/02/2021 16:54:03 - Info bprd (pid=15568) Found (52.002) files in (1) images for Restore Job ID 229697.xxx 23/02/2021 16:54:04 - restoring from image FLPAUR05_1613776967 23/02/2021 16:54:04 - Info bprd (pid=15568) Searched ( 2) files of (52.002) files for Restore Job ID 229697.xxx 23/02/2021 16:54:04 - Info bprd (pid=15568) Restoring from copy 1 of image created 02/19/21 20:22:47 from policy VM_PRD_SFPRD-DISK 23/02/2021 16:54:04 - Info bprd.sfr (pid=15568) Restoring to vCenter server FLPVCA01.sf.prefeitura.sp.gov.br, ESX host fopesx07.sf.prefeitura.sp.gov.br, Datacenter /FINANCAS, Folder /FINANCAS/vm/NetBackup_Restore, Display Name FLPAUR05_teste, Resource Pool/vApp /FINANCAS/host/CLUSTER02/Resources/SFBKP, Datastore/Datastore Cluster 3PAR_DATASTORE_07000_RESTORE_SATA 23/02/2021 16:54:04 - Info bpdm (pid=15796) started 23/02/2021 16:54:05 - started process bpdm (pid=15796) 23/02/2021 16:54:05 - Info bpdm (pid=15796) reading backup image 23/02/2021 16:54:05 - Info bpdm (pid=15796) using 30 data buffers 23/02/2021 16:54:05 - Info bpdm (pid=15796) spawning a child process 23/02/2021 16:54:05 - Info bpbrm (pid=15796) child pid: 14948 23/02/2021 16:54:05 - Info bpdm (pid=14948) started 23/02/2021 16:54:05 - started process bpdm (pid=14948) 23/02/2021 16:54:05 - begin reading 23/02/2021 16:54:05 - end reading; read time: 0:00:00 23/02/2021 16:54:06 - Info bpdm (pid=15796) completed reading backup image 23/02/2021 16:54:06 - Info bpdm (pid=15796) EXITING with status 0 23/02/2021 16:54:09 - Info bpVMutil (pid=10676) INF - vmwareLogger: CreateVmExAPI: SYM_VMC_ERROR: SOAP_ERROR res=12 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) INF - vmwareLogger: SOAP 1.1 fault "":ServerFaultCode [no subcode] 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) " 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) Unexpected element tag "syncTimeWithHostAllowed" seen 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) while parsing serialized DataObject of type vim.vm.ToolsConfigInfo 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) at line 2, column 1122 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) while parsing property "tools" of static type ToolsConfigInfo 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) while parsing serialized DataObject of type vim.vm.ConfigSpec 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) at line 2, column 418 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) while parsing call information for method CreateVM_Task 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) at line 2, column 312 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) while parsing SOAP body 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) at line 2, column 297 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) while parsing SOAP envelope 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) at line 2, column 0 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) while parsing HTTP request for method createVm 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) on object of type vim.Folder 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) at line 1, column 0" 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) Detail: <InvalidRequestFault xmlns="urn:vim25" xsi:type="InvalidRequest"></InvalidRequestFault> 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) 23/02/2021 16:54:10 - Info bpVMutil (pid=10676) INF - vmwareLogger: CreateVirtualMachineExAPI: SYM_VMC_ERROR: SOAP_ERROR 23/02/2021 16:54:10 - end Restore; elapsed time 0:00:07 NetBackup VMware policy restore error (2820)
Multiple Clients Failing - VMware - status 196
Hi All, I am pretty new to Veritas Netbackup systems and I have been dealing with a status 196 on a client environment that has now been happening for a month. This issue is resulting in multiple policies failing due to a backup window timeout error. The policies failing are VMWare policies and are configured to use the vsphere intellingent policy backup method using annotations. I raised a veritas support case and the TSE based on his investigation advised to reduce the number of backup jobs from each policy running at any given time. However this atleast for now can not be done due to the client's requirement of not having backups run during business hours. Currently the backups are set to full backups and are backing up sizes raning from 4TB, 2TB, 1TB. I was wondering if any assistance or knowledge share can be done here to help troubleshoot and diagnose the issue at hand? Happy to provid emore clear and concise information for further understanding. Many Thanks!
