Backup Exec 16 Fails to Backup System State on Windows 2012R2
Currently experiencing an issue while attempting to backup our Windows 2012 R2 Servers using Backup Exec 16. Trying to do a full system backup using the Backup Exec Service Account which has been granted the following User Rights: Act as part of the Operating System Create a Token Object Backup Files and Directories Restore Files and Directories Manage audit and security logs Logon as a Batch Job Logon as a Service Member of the Local Administrators Group I have also configured AOFO to use Microsoft Software Shadow Copy Provider and deselected Enable single instance backup for NTFS volumes, Back up files and directories by following juntion points and mount points, and Back up files and directories by following symbolic links but we still receive the following errors: Job ended: Friday, July 21, 2017 at 9:41:21 AM Completed status: Failed Final error: 0xe0008488 - Access is denied. Final error category: Security Errors For additional information regarding this error refer to link V-79-57344-33928 Errors Click an error below to locate it in the job log Backup- \\XXXXXXXXXXXXXXXX\C:V-79-57344-41488 - Due to one or more errors in \\XXXXXXXXXXXXXXXX\C:, this backup cannot be used for conversion to virtual machines, Simplified Disaster Recovery (SDR), or a complete online restore. V-79-57344-33928 - Access is denied. Access denied to directory ProgramData\Microsoft\Windows\SystemData\S-1-5-18\. Directory \\XXXXXXXXXXXXXXXX\C:\ProgramData\Microsoft\Windows\SystemData\S-1-5-18 was not found, or could not be accessed. None of the files or subdirectories contained within will be backed up. V-79-57344-33928 - Access is denied. Access denied to directory System Volume Information\RemoteVss\. Directory \\XXXXXXXXXXXXXXXX\C:\System Volume Information\RemoteVss was not found, or could not be accessed. None of the files or subdirectories contained within will be backed up. Exceptions Click an exception below to locate it in the job log Backup- \\XXXXXXXXXXXXXXXX\C:Unable to open the item \\XXXXXXXXXXXXXXXX\C:\System Volume Information\tracking.log - skipped. Unable to open the item \\XXXXXXXXXXXXXXXX\C:\Windows\Resources\Themes\aero\VSCache\AeroLite.msstyles_1033_96.mss - skipped. Backup- \\XXXXXXXXXXXXXXXX\E:Unable to open the item \\XXXXXXXXXXXXXXXX\E:\System Volume Information\tracking.log - skipped. I have also looked at the vssadmin list writers on the server and all report no errors and stable Anyone have a solution so I can get a successful full backup including the System State?2.8KViews0likes2CommentsBackup Exec 15 - Unable to install Feature Pack 5
Hi Unable to install feature pack 5 to my Backup exec 15. Liveupdate utility throws this error each time; <b>812: A program that was part of this update failed when it ran. This update was not applied. Click here for more information on this error </b> Researched high and low for a fix, none of which have worked (e.g. register dll, checked permissions). Rebooted server several times and retried, same error. This log throws this error linking to the install file:///C:/ProgramData/Symantec/Backup%20Exec/Logs/BKUPINST15.HTM #01-22-2017,22:21:46 01-22-2017,22:21:28 : File: BewLaunch.exe, Directory: C:\ProgramData\Symantec\Backup Exec\{CB639F34-57DC-4413-9762-C4450D5E1262}\, Size: 161256 + 01-22-2017,22:21:28 : ERROR: Error 1328.Error applying patch to file C:\Config.Msi\PT46A5.tmp. It has probably been updated by other means, and can no longer be modified by this patch. For more information contact your patch vendor. 01-22-2017,22:21:28 : Action 22:21:28: Rollback. Rolling back action: Please help1.4KViews0likes2Comments