Exporting and recreating split PST files
Hello, Using Discovery Accelerator 9, I've exported out a significant amount of email for a custodian (about 50GB). I've selected to export as 'Original Type' and to encapsulate in a PST format. Doing this, I've run across a couple of questions that I'm not able to answer fully and I'm hoping someone here can do so. Question 1: The PST files split into 1.32GB size chunks and seems to divide the PST files exactly on this size (like a zip file). After looking at a PST file, it seems to possibly parse the msg files in different PST files. Meaning an email with one attachment can possibly save the email in one PST and the attachment in another. Is this something that it does? If so, is there an option to have it not do this? Question 2: After the above, it also looks like it does not retain original folder structures (maybe it never had one being in the archive). If this is correct, is there another method of export that may solve that? Thanks so much for any help.Solved2.3KViews0likes7Comments
Searching mails with blank titles
Hello, We are using Discovery Accelerator 11 and one of the specific search we intend to do is to look for all the mails with a blank subject. In the search terms, for "Subject" we've tried to put the entry "" or to press space. But the system don't understand this command. Does someone knows how to do that? I've searched on the other posts but can't find someone else having the same problem. Thanks and regards1.3KViews0likes2Comments
discovery accellerator (11.0.1) search never start
hi all, i've an issue on the DA search, i have submitted the search and it remains in a "searching status" and never end I've change the value of Vault Directory Synchronization => Upgrade Vault Search v5 but the situation is the same The search in the EV is not upgrade after the upgrade from the 10 version is a must the upgrade of the search to run a search in DA? Thanks Fabrizio992Views0likes2Comments
unable to find user details in DA client
I am team trying to search one user in DA client, but could not find the user and failed, please advice how to fix this issue Below are findings: 1. user AD is disabled 2. user outlook mailbox is deleted 3. user EV account is enabled Note: issue is only for one user, we could search for other users661Views0likes3CommentsDiscovery Accelerator 10.4 client failing after upgrade
First had the issue with installing, but go around that following the command line install method here. https://www-secure.symantec.com/connect/forums/accelerator-install-requires-uac-be-turned Once that is done, the client installs without issue. However, once the client is started - it sees the instance it needs to talk to, but upon attempting to connect it fails and closes out the client. This error is seen in the application log. Faulting application name: AcceleratorClient.exe, version: 10.0.4.1060, time stamp: 0x51d5b819 Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86 Exception code: 0xe053534f Fault offset: 0x0000c42d Faulting process id: 0x%9 Faulting application start time: 0x%10 Faulting application path: %11 Faulting module path: %12 Report Id: %13 That points to this document http://www.symantec.com/business/support/index?page=content&id=TECH214055&profileURL=https%3A%2F%2Fsymaccount-profile.symantec.com%2FSSO%2Findex.jsp%3FssoID%3D1427732213471AVKTeZLwnn27Lme8MkQbNYgnG25OIJPIh4DEt However, 3 installs and even turning of UAC later I'm still at the same place. Any help?Solved2.1KViews0likes11Comments
"Openness" in DQL?
Hello DI/DQL community, I am getting into some custom reporting with DQL and came across this sample query: Get the name, size, active data size, percentage of data size that is active, openness, and number of active users for each share FROM msu GET name, size, active_data_size, (active_data_size*100/size) AS active_data_percent, isopen, active_user_count; My question is, what does 'openness' refer to in the description of this query? Thanks, EvanSolved804Views0likes1CommentDQL: Sum the Sum of Total Access, Exporting Dashboards
Is there a way to use DQL to demonstrate the sum of the sum of total access for sites? For example, you can generate reports to showthe number of people with access levels ofcreate, read, write, and delete per site, but can you also demonstrate that total per person? We are looking to determine an individual's level of access to each site monitored by DI, summed per level of access. In addition to this, can you export the graphs and dashboards generated to Excel? You can save the raw data in table format, but the graphs would also be helpful. Thanks! Evan1.9KViews1like8Comments
DQL: Sum the Sum of Total Access, Exporting Dashboards
Is there a way to use DQL to demonstrate the sum of the sum of total access for sites? For example, you can generate reports to showthe number of people with access levels ofcreate, read, write, and delete per site, but can you also demonstrate that total per person? We are looking to determine an individual's level of access to each site monitored by DI, summed per level of access. In addition to this, can you export the graphs and dashboards generated to Excel? You can save the raw data in table format, but the graphs would also be helpful. Thanks! Evan